About this role
<p><b>Salary Range: </b> $217,703.00 (Min.) - $293,899.00 (Mid.) - $370,095.00 (Max.)</p> <p> </p> <p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br> <br> Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br> </p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Summary</H2> </div><div><p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">The Financial Services Chief of Staff (FSCS) serves as a strategic advisor, enterprise integrator, and execution leader for the Office of the Chief Financial Officer (CFO). In this position, the FSCS partners closely with the CFO and Finance leadership team to advance the organization’s financial sustainability, operational transformation, and enterprise strategic priorities across Medi-Cal, Medicare, Covered California, and PASC.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">The FSCS functions as a force multiplier for the CFO, helping to translate strategic priorities into coordinated execution across the Finance organization and broader enterprise. This position drives alignment, accountability, governance, and communication across complex cross-functional initiatives while ensuring the CFO remains focused on the organization’s highest-value strategic opportunities and enterprise risks.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">Serves as a strategic leader and trusted advisor and connector across Financial Services. The FSCS synthesizes operational, financial, regulatory, and strategic insights into actionable recommendations that support executive decision-making. This position is responsible for improving organizational effectiveness within Finance by strengthening executive operating cadence, enhancing prioritization and follow-through, removing operational friction, and elevating enterprise coordination across key initiatives.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">The FSCS also leads the development of high-impact executive communications that clearly articulate financial strategy, enterprise risks, operational priorities, and organizational performance. Through strong executive presence, strategic judgment, and disciplined execution, this position enables the CFO and Finance leadership team to operate with greater alignment, agility, visibility, and enterprise influence.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">This position is critical to the success of Financial Services ’s strategic priorities and serves as a central leader in ensuring Finance continues to operate as a trusted strategic partner to the enterprise. This position reports directly to the CFO.</span></p> <p style="margin-right:0.0in;margin-left:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">This position is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Duties</H2> </div><div><p>Serve as a strategic advisor and thought partner to the CFO and Finance leadership team, ensuring alignment between Finance priorities and enterprise strategic objectives.</p> <p>Partner with the CFO to drive execution of Finance strategic priorities related to financial sustainability, reporting and analytics modernization, operational transformation, regulatory readiness, and enterprise stewardship.</p> <p>Facilitate enterprise-wide coordination and alignment across Finance initiatives, ensuring cross-functional collaboration, accountability, and timely execution.</p> <p>Support the CFO in prioritization, strategic planning, governance, and executive decision-making activities.</p> <p>Identify organizational barriers, execution risks, and cross-functional dependencies that may impede strategic initiatives and proactively facilitate resolution.</p> <p>Strengthens operational discipline and leadership alignment across the Finance organization through effective governance structures, communication cadence, and executive follow-through.</p> <p>Help ensure that Finance perspectives are effectively integrated into enterprise discussions, strategic initiatives, and organizational decision-making</p> <p>Lead and coordinate strategic initiatives and special projects sponsored by the Office of the CFO that require enterprise alignment, executive coordination, and operational oversight.</p> <p>Establish and maintain mechanisms to track strategic priorities, monitor execution progress, and elevate risks or decisions requiring executive intervention.</p> <p>Improve leadership operating effectiveness by optimizing meeting structures, executive governance processes, prioritization frameworks, and organizational communication flows.</p> <p>Coordinate executive-level forums, leadership discussions, and Finance governance activities to ensure strategic clarity and execution accountability.</p> <p>Drive operational rigor and organizational transparency across key Finance initiatives and transformation efforts.</p> <p>Lead the preparation of high-quality executive communications, board presentations, briefing materials, talking points, and strategic updates for senior leadership and the Board of Directors. Support the CFO in preparing for Board meetings, executive leadership discussions, enterprise presentations, and external stakeholder engagements.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Duties Continued</H2> </div><div><p>Translate complex financial, operational, regulatory, and strategic topics into concise, actionable, executive-level communications.</p> <p>Ensure consistency, clarity, and strategic alignment across Finance messaging and enterprise communications involving the Office of the CFO.</p> <p>Represent the Office of the CFO in key meetings and strategic discussions as appropriate.</p> <p>Synthesize financial, operational, market, and regulatory information into actionable insights and recommendations for executive leadership.</p> <p>Support enterprise decision-making through structured analysis, scenario evaluation, prioritization frameworks, and strategic assessment.</p> <p>Monitor emerging healthcare, regulatory, and financial trends that may impact organizational strategy, financial performance, or operational execution.</p> <p>Assist in identifying enterprise risks, execution challenges, and opportunities for organizational improvement.</p> <p>Serve as a connector across Finance and enterprise leadership teams to strengthen collaboration, alignment, and execution.</p> <p>Build strong partnerships with leaders across Operations, Strategy & Transformation, Health Care Services, Compliance, Network Management, Procurement, Human Resources, and Information Technology.</p> <p>Foster a culture of accountability, transparency, operational excellence, and enterprise stewardship across the Finance organization.</p> <p>Support organizational change initiatives and enterprise transformation efforts requiring Finance leadership and coordination.</p> <p>Develops goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews and disciplinary matters for direct reporting employees.</p> <p>Conducts strategic planning to utilize resources to meet current and future departmental and Enterprise-wide goals.</p> <p>Leads discussions on policy operationalization and oversee key policy perspective sharing.</p> <p>This position is intended to function as a strategic integrator and execution leader for the Office of the CFO.</p> <p>Performs other duties as assigned.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Education Required</H2> </div><div><div>Bachelor's Degree in Finance or Related Field</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Education Preferred</H2> </div><div><div>Master's Degree in Business Administration or Related Field</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Experience</H2> </div><div><p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Required:</strong></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">At least 10 years of progressively responsible experience in healthcare, managed care, consulting, finance, strategy, operations, or related fields.</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience within Medi-Cal, Medicare Advantage, D-SNP, or Covered California environments.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience working closely with Finance leadership or enterprise operational leadership teams.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">Experience working within highly regulated healthcare or managed care environments.</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Preferred:</strong></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">At least 10 years of progressively responsible leadership experience in healthcare, managed care, consulting, finance, strategy, operations, or related fields.</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience within Medi-Cal, Medicare Advantage, D-SNP, or Covered California environments.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience working closely with Finance leadership or enterprise operational leadership teams.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">Experience working within highly regulated healthcare or managed care environments.</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Lean, Six Sigma, or organizational effectiveness experience.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Experience supporting Finance transformation or enterprise operational modernization initiatives.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div><p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><strong>Required:</strong></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Exceptional executive presence and strategic thinking capability.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Strong business and financial acumen.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Ability to operate effectively in highly complex and rapidly evolving environments.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Demonstrated ability to influence without direct authority across multiple levels of the organization.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Outstanding organizational alignment and cross-functional leadership skills.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Exceptional written, verbal, and presentation communication skills.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Ability to synthesize highly complex information into concise executive-level insights and recommendations.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Strong judgment, discretion, and ability to manage sensitive and confidential matters.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Strong project leadership and execution management capabilities.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Demonstrated ability to balance strategic thinking with operational execution.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Excellent facilitation, prioritization, and stakeholder management skills.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">Excellent interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif">Excellent ability and knowledge in analyzing data, identifying problems, and making informed decisions, often in complex or ambiguous situations.</p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Ability to identify organizational risks, operational barriers, and execution gaps and proactively facilitate resolution.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="color:black">Ability to work effectively with ambiguity and shifting enterprise priorities.</span></p> <p style="margin:1.5pt 0.0in;font-size:10.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif;color:black">Proficiency in Microsoft Office Suite and executive presentation development.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Licenses/Certifications Required</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Licenses/Certifications Preferred</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Required Training</H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Physical Requirements</H2> </div><div><div>Light</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Additional Information</H2> </div><div></div></div></div><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.</p> <p> </p> <p><b>L.A. Care offers a wide range of benefits including</b></p> <ul> <li>Paid Time Off (PTO)</li> <li>Tuition Reimbursement</li> <li>Retirement Plans</li> <li>Medical, Dental and Vision</li> <li>Wellness Program</li> <li>Volunteer Time Off (VTO)</li> </ul> <p> </p>