About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About our group:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">As a Wafer Process Engineering Technician, you play a critical role in supporting Seagate’s thin‑film head manufacturing. You will partner closely with process and sustaining engineers to control processes, evaluate tool performance, execute data‑driven troubleshooting, and ensure the highest quality of recording head wafers. This position requires strong analytical skills, comfort working with data, and the ability to apply structured problem‑solving in a fast‑paced production environment.</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This role supports a complex, high‑reliability operating environment where sustained mental focus, continuous learning, and sound judgment are required throughout extended shifts.</span></p></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the role - you will:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>1. Process Control, Optimization, and Qualification</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Evaluate tool and wafer datasets using statistical reasoning (SPC charts, distributions, correlation patterns) to determine appropriate next steps.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Perform analytical review of qualification data using trend interpretation, slope/line‑fit reasoning, and simple statistical testing to verify process stability before adjusting.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Apply calculations including ratios, offsets, tolerance windows, and proportional adjustments when determining parameter changes.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Navigate tool software interfaces to input, modify, and verify parameter changes in alignment with process control requirements.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Distinguish between normal process variation and true assignable causes using critical thinking and historical baseline comparison.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>2. Data Analysis and Troubleshooting</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Use structured problem‑solving techniques (cause/effect reasoning, elimination testing, logic trees) when troubleshooting suspect processes.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Evaluate parameter impacts using quantitative reasoning, including linear relationships, proportional adjustments, and tolerance‑based thresholds.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Use tool data logs, KPIV (Key Process Input Variable) datasets, and wafer parametric information to identify trends, isolate suspect parameters, and support evidence‑based problem solving.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Combine tool logs, wafer data, and historical patterns to differentiate between equipment‑driven and process‑driven issues before escalating to engineering.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Synthesize findings into evidence‑based recommendations for engineering, escalating only when analysis indicates non‑routine deviation.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Participate in cross‑functional teams focused on yield improvement, scrap reduction, and reaction plan effectiveness.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>3. Materials Deviation Authorization (MDA)</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Execute established engineering rules and procedures for non‑conforming wafers.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Analyze rework and scrap data to determine root cause and corrective action.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Apply root‑cause analysis grounded in data patterns (trends, distributions, frequency analysis).</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Distinguish between process‑induced, equipment‑induced, and material‑induced variation.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Follow established escalation guidelines and decision frameworks, including notifying Engineers when required.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>4. Cycle Time Enhancement</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Collaborate with production teams to analyze bottlenecks and recommend data‑driven solutions.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Resolve factory floor engineering issues, escalating to engineering shift support when necessary.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>5. Training and Documentation</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Provide training for new technicians.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Continuously learn additional manufacturing areas as experience is gained.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Identify and suggest improvements to process engineering documentation used to control and qualify tools.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Translate analytical findings into clear documentation that supports engineering decisions and shift‑to‑shift knowledge transfer.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>6. Engineering Support</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Monitor special processes, make adjustments, and document results.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Support engineering staff with trials, experiments, and manual runs.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Function as the “eyes and ears” of the Sustaining organization and process engineering team.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Identify and escalate issues related to wafers, processes, systems, or documentation.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>7. Health and Safety Compliance</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Ensure compliance with all health and safety policies and procedures.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>8. Additional Responsibilities</strong></span></p> <ul> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Apply a growing body of technical and operational knowledge to perform tasks accurately and safely.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Respond to previously unseen situations that require real‑time analysis and judgment rather than reliance on fixed procedures.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Continuously update personal knowledge as tools, processes, and system behaviors evolve.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Recognize emerging issues early and take appropriate action through documentation, escalation, or collaboration.</span></li> <li style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Operate effectively under conditions of ambiguity while balancing precision and timely decision‑making.</span></li> </ul></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About you:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Proficient with computers and Microsoft Office.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to apply quantitative reasoning and mathematical concepts to problem solving and data analysis.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Able to extract, filter, and interpret tool data logs and KPIV datasets using software tools such as Excel, JMP, or internal Seagate platforms.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong written and verbal communication skills to ensure effective documentation and handoffs.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfortable navigating digital documentation, Microsoft Teams, SharePoint libraries, and structured workflows in a fast‑paced manufacturing environment.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Comfortable with basic statistical concepts, including data interpretation and variability.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Able to communicate effectively with individuals of varying experience levels.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Demonstrated ability to maintain focus, accuracy, and mental endurance during extended work periods.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Quick learner capable of acquiring new concepts through hands‑on training and job shadowing.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Consistently adheres to established guidelines and escalation criteria, prioritizing product and process integrity.</span></li> <li style="font-weight:bold"><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Must be able to work a night shift schedule of 6:30 p.m. CST – 6:30 a.m. CST, Friday through Sunday and every other Thursday.</span></strong></li> </ul></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your experience includes:</b></H2> </div><div><p><span style="font-size:11.0pt"><span><span style="font-family:'Calibri', sans-serif"><ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Typically requires a minimum of 2–4 years of related experience.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience in thin‑film wafer manufacturing environments.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Understanding of wafer thin‑film processing from an engineering or manufacturing support perspective.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong communication skills and ability to work effectively in a team.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience using tool log viewers, SPC platforms, or engineering dashboards to interpret KPIV trends.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to perform data manipulation (sorting, filtering, charting) to support troubleshooting and cycle‑time improvement.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Experience using data visualization or analysis tools such as Excel, JMP, Minitab, or equivalent.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>You Might Also Have:</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">AA/AAS degree and/or comparable experience with wafer production equipment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Capability to learn new data systems quickly and adapt to evolving digital workflows.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Familiarity with technical concepts and structured problem‑solving in STEM environments.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to perform first‑level analytical investigations before escalation.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to recognize when a process is statistically in control but not capable and communicate implications clearly.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Validates that tool adjustments are supported by data rather than anecdotal evidence.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>The estimated base wage range for this position is $24.04 - $34.38/hr. The individual base wage is based on work location and additional factors, including job-related skills, experience, and relevant education or training.</strong></span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Seagate offers comprehensive benefits to its eligible employees, including, but not limited to, medical, dental, vision, and life insurance, short- and long-term disability, eligibility to participate in discretionary bonus program, 401(k), employee stock purchase plan, flexible and dependent care spending accounts, and health care spending accounts. Seagate also offers paid time off, including 12 holidays, 120 hours of vacation, a minimum of 48 hours of paid sick leave, and 16 weeks of paid parental leave. The benefits for this position are based on a full-time schedule for a full calendar year and may differ depending on work location and tenure with the Company.</span></p></span></span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Location:</b></H2> </div><div><p><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Our Normandale campus spans two suburbs, Edina and Bloomington, and serves as the Recording Head development and manufacturing arm of Seagate. Located in the heart of a bustling community, Seagate offers an on-site café, or if you prefer, you can drive to one of many restaurants just minutes away. Need to grab a gift over lunch time? Shopping is abundant in the area. If working out is your thing, the on-site fully equipped fitness center hosts wellness programs, outdoor activities, tournaments and group workouts. Looking for something more laid back? Reset in one of our meditation rooms, or simply take a walk around our indoor walking path. On-site cultural festivals, celebrations and community volunteer opportunities also abound.</span></p></p> <p> </p> <p><b>Location</b>: Normandale, United States<br> <b>Travel</b>: None</p></div></div></div>