About this role
<p>You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.</p> <p>McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.</p> <p> </p> <p>We are looking to hire a <strong>Retail Operations Manager I</strong> on the <strong>US National Retail Team supporting a variety of retailers. </strong> The ideal candidate would live on the <strong>East Coast, preferably MD, DE, VA, NJ, and</strong> <strong>NC </strong>and have the ability to travel with frequency up to 60%. The Retail Operations Manager will report to a Sales Director. .</p> <p> </p> <p><strong>What We Bring To The Table:</strong></p> <p>The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:</p> <p>• Competitive compensation</p> <p>• Career growth opportunities</p> <p>• Flexibility and Support for Diverse Life Stages and Choices</p> <p>• Wellbeing programs including Physical, Mental and Financial wellness</p> <p>• Tuition assistance</p> <p> </p> <p> </p><p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">POSITION OVERVIEW</span></u></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">This <strong>Retail Operations Manager I</strong> will manage successful Retail execution of McCormick and Regional initiatives through broker sales teams leading to the achievement of regional sales and profit objectives.</span></p> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">RESPONSIBILITIES</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Training sales managers and 3rd party managers on execution of retail activities within the assigned geographies. Train and educate broker retail and 3rd party managers within assigned geographies on McCormick products, policies and expectations dealing with retail in-store execution.</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Broker Retail Management - lead on management or broker calls assigned/made, new items speed to shelf and merchandising activities performed. Lead sales voice to the broker on retail execution, measurement and improvement. Serve as the primary communication source with and to broker and other 3rd party retail field managers (and local management) regarding what McCormick’s expectations are for store coverage, retail call content, section merchandising standards, new item speed to shelf and competitive activities reporting. </span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Analyzing brokers activities completed on calls assigned / made, new items speed to shelf and merchandising activities performed. </span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Regular Retail Training store calls, expectations, plan of broker and 3rd party management and sales teams on in-store execution. </span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Retail Planning - Broker and McCormick direct sales - effectively communicates retail expectation, execution and results at the Regional VP, Director and Manager level. </span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Lead planning and execution of quarterly retail broker meetings and presentation development. Plan, coordinate and execute regular retail coverage team meetings with broker and 3rd party providers:</span> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">designed to maintain appropriate seasonal focus on all McCormick’s portfolio of lines and products</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">motivate and inspire retail coverage teams to deliver constantly improving sales results in stores</span></li> </ul> </li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Retail quarterly Audits - responsible for planning audits and market audit tours. Conduct regular retail store audits (and coordinate market audit blitz programs as directed):</span> <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">to stay current on changing market, customer and competitive conditions as to be a resource for marketing, sales and promotional planning</span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">to insure broker and other 3rd party providers clearly understand current objectives, are focused on delivering expected in-store results </span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">to adjust retail call coverage focus as needed</span></li> </ul> </li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Retail management oversees the retail execution of McCormick programs<span style="color:red">. </span></span></li> <li style="line-height:12.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Identifies retail opportunities to increase sales. Assists the Director of Retail Operations and Training to identify retail gaps and opportunities for improved business results. </span></li> </ul> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:red"> </span></u></strong></p> <p style="line-height:12.0pt;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">REQUIRED QUALIFICATIONS</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Bachelors Degree in Sales / Business / Marketing or related field. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">4+ years experience in sales and/or analytics with knowledge of merchandising of products, consumer and trade promotional plans and retailers and markets. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">2+ years experience working with Food Brokers including knowledge of their systems and business processes.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Analytical (including interpretation) & project management skills.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Good understanding of procedures and concepts within Sales, Retail Food Broker sales operations and extensive knowledge of retail merchandising standards and objectives. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">In-depth understanding of how Sales integrates with broker and the retail environment; understanding of the Industry, brokers, 3rd party selling agents & market in operation.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Expert knowledge of McCormick product offerings. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to identify retail business opportunities. Knowledge of retail store operation / merchandising and retail industry. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ability to filter, prioritize, analyze and validate complex information to develop strategies.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Problem solving abilities are required in ongoing retail broker KPI (Speed to shelf, calls made/assigned, Merchandising).</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Excellent leadership, presentation, communication, organizational and computer skills. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Strong strategic and creative thinking skills.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Relationship management, influencing and team-work skills. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Valid drivers license and clean driving record</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Extensive travel.</span></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">#LI-SM1</span></p><p><strong>As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. </strong></p> <p> </p> <p>Base Salary: $87,910 - $153,870</p> <p>Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan/ McCormick’s Sales Incentive Bonus (SIB) Plan/ McCormick’s Dividend Program. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:</p> <p> </p> <p>- Comprehensive health plans covering medical, vision, dental, life and disability benefits</p> <p>- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support</p> <p>- Retirement and investment programs including 401(k) and profit-sharing plans</p> <p> </p> <p>Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying.</p> <p> </p> <p>First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity.<br><br>McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promote for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. </p> <p> </p> <p> </p> <p> </p>