About this role
<p><strong>🚀 Join KEYENCE as a National Business Support Specialist</strong></p> <p><strong>Location: Sales Office – Chicago, IL<br>Total Compensation (Base + Bonus): $68,281</strong></p> <p>As a <strong>National Business Support Specialist</strong>, you will play a vital role in ensuring the smooth operation of our sales offices nationwide. This service-oriented position supports both sales and administrative functions, helping to drive business success and enhance customer experience. You’ll coordinate events, manage internal systems, and serve as a key liaison between our teams and clients.</p> <ul style="list-style-type:disc"> <li>Drive sales culture and support office development to create new business opportunities.</li> <li>Maintain a positive and productive office environment.</li> <li>Participate in and present during office meetings.</li> <li>Manage inbound customer calls and emails related to technical support.</li> <li>Coordinate and facilitate internal and external training events at customer sites.</li> <li>Organize office events, including the annual holiday party.</li> <li>Travel monthly to other Keyence offices (1–2 overnight stays) to support national initiatives.</li> <li>Research and share relevant local company news to support sales efforts.</li> <li>Maintain and update internal systems with customer and company data.</li> <li>Process internal customer requests efficiently and accurately.</li> </ul> <p><strong>🎓 Qualifications</strong></p> <ul style="list-style-type:disc"> <li>Bachelor’s degree required.</li> <li>Strong organizational and time management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Proficiency in Microsoft Office (Excel, Word, Outlook).</li> <li>High attention to detail and accuracy.</li> <li>Ability to lift up to 30 lbs and manage office deliveries.</li> <li>Previous experience in customer service or sales support preferred.</li> <li>Willingness to travel monthly (1–2 overnight stays).</li> </ul> <p><strong>💼 What We Offer</strong></p> <ul style="list-style-type:disc" type="disc"> <li><strong>Base Salary:</strong> $54,890</li> <li><strong>Bonus Target:</strong> $13,391 annually (performance-based), paid quarterly</li> <li><strong>Benefits:</strong> Medical, dental, vision, 401K match, ~4 weeks PTO in first full year</li> <li><strong>Career Growth:</strong> Promote-from-within culture with base and bonus increases</li> </ul> <p><strong>🌍 Why KEYENCE?</strong></p> <ul style="list-style-type:disc" type="disc"> <li>Recognized by Forbes as one of the <strong>World’s Most Innovative Companies</strong></li> <li>A global leader in factory automation and quality assurance solutions</li> <li>Operating profit of over 40% for 25 consecutive years</li> <li>A culture that invests in your success from day one</li> </ul> <p>KEYENCE is an at-will, Equal Opportunity Employer. </p>