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Social Media Specialist | Merivale (Sydney CBD, NSW, AU, 2000) @ Hemmes Trading Pty Limited

Sydney CBD, NSW, AU, 2000OnsiteFull-time
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About this role

<p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">At Merivale, we don’t just create venues, we create experiences – from iconic restaurants and bars to unforgettable moments shared by our guests every day. We’re looking for a Social Media Specialist to execute social media strategies across our key platforms, driving brand awareness, customer engagement and community growth.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">This role will collaborate with stakeholders across the business to deliver cohesive, impactful campaigns, while overseeing the planning, delivery, tracking and reporting of social media activity.</span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:helvetica, arial, sans-serif"><strong><span style="font-size:10.5pt">Responsibilities include</span></strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Manage a portfolio of Merivale’s social accounts, upholding each brand’s strategic direction, evergreen content output and community management.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Managing the content calendar, ensuring consistent, frequent and on-brand posting that aligns with the overarching brand and business objectives</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Capture, edit and upload high-quality and on-brand content in real-time, for your portfolio of venues.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Monitor social media inboxes, ensuring timely responses to all messages and commentary.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Foster a loyal, engaged online community through proactive community management across your portfolio</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Develop and execute social media content that supports multi-venue and/or single-venue projects, and support on new venue launches and groupwide campaigns</span></li> </ul> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:helvetica, arial, sans-serif"><strong><span style="font-size:10.5pt"> </span></strong></span></p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:helvetica, arial, sans-serif"><strong><span style="font-size:10.5pt">Essentials</span></strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Ideally 3 + years working in social media and content creation.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Experience in hospitality, retail, or similarly fast-paced operational environments preferred.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Clear and confident communicator with a can-do, collaborative mindset.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Someone who demonstrates a proactive, accountable and hands-on approach to delivering results.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Strong stakeholder management skills, with the ability to communicate across all levels</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">A genuine love for hospitality, lifestyle, and creating memorable brand experiences</span></li> </ul> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:helvetica, arial, sans-serif"><strong><span style="font-size:10.5pt">Merivale Employee Benefits</span></strong></span></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">25% staff discount across 90+ Merivale venues.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Exclusive monthly perks, staff-only rewards and events.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Merivale Staff Cellar – access to premium wines at staff pricing.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Unlimited career growth with endless development opportunities.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Merivale Academy – online and in-person training, including Leadership &amp; Performance, First Aid, Food Safety and more.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Professional accreditation support – including Leadership qualifications.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Employee Assistance Program – confidential wellbeing and mental health support, provided by Sonder.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:helvetica, arial, sans-serif"><span style="font-size:10.5pt;font-family:helvetica, arial, sans-serif">Employee Referral Program – earn rewards for bringing great people on board.</span></li> </ul>

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