About this role
<style type="text/css">.responsive { width: 100%; max-width: 1200px; height: auto; } </style> <p><span style="font-family:Arial, Helvetica, sans-serif"><b>Reference No:</b> </span><span contenteditable="false">3264</span></p> <p><b>Office Type:</b> <span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-family:Arial, Helvetica, sans-serif">Home office - same as employee home address at the top of the contract.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> </p> <p><img class="responsive" src="https://rmkcdn.successfactors.com/89b0bed4/6cb64f5a-4504-48f9-8a1f-0.png"></p> <p><b><span style="color:#404040">Elevate Your Career with Zalaris</span></b></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="color:#404040">Zalaris is a rapidly expanding global leader in Tech HR and payroll solutions. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="color:#404040">We’re big enough for you to grow and be a part of an international environment but small enough for you to be visible and truly make a difference. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="color:#404040">We foster open communication and short decision-making paths that encourage creative and innovative thinking. </span></p> <p style="margin-bottom:11.0px;text-align:justify"><span style="color:#404040">Zalaris’ culture is rooted in values inspired by Nordic working ethos: <b>everyone matters, aiming high and team spirit</b>. We’re committed to building a diverse, inclusive, and authentic workplace where everyone brings their own uniqueness. Zalaris’ employees come from different backgrounds, cultures, and walks of life, and we are proud of it.</span></p> <p><strong>Role Summary</strong></p> <p>Step into a key operational role as a Payroll Service Delivery Manager at Zalaris ASA. In this position, you will serve as the primary liaison for our German clients, managing relationships, overseeing SAP-related German payroll processes, and driving operational excellence and compliance. If you're a German speaking payroll expert located in Czechia, interested in taking ownership of client relationship matters, don’t hesitate to apply for this job.</p> <p> </p> <p><strong>Your Responsibilities</strong></p> <ul style="list-style-type:disc" type="disc"> <li>Serve as the primary point of contact for the clients, ensuring an exceptional customer experience and high-quality service delivery.</li> <li>Ensure services are delivered in alignment with contractual SLAs by monitoring, reporting, and analyzing KPIs related to service excellence and customer satisfaction.</li> <li>Take ownership of your client’s service-related financials, including budgeting, forecasting, and cost monitoring.</li> <li>Efficiently manage change request implementation processes by coordinating testing, deployments, and system enhancements within the payroll platform.</li> <li>Ensure adherence to Zalaris’ internal controls, policies, and compliance standards.</li> <li>Proactively lead automation initiatives (e.g., RPA), transition activities between nearshore/offshore teams, and identify further cost optimization opportunities.</li> <li>Foster strong collaboration with other Zalaris functions and locations to support integrated service delivery.</li> </ul> <p> </p> <p><strong>Your Experience and Skills</strong></p> <ul style="list-style-type:disc" type="disc"> <li>In-depth understanding of German payroll (mandatory)</li> <li>High proficiency in German and communicative English (mandatory)</li> <li>Experience in outsourcing company in HR, payroll, or accounting</li> <li>Work experience with SAP HCM is an asset</li> <li>Business-minded with an analytical mindset</li> <li>Ability to plan, prioritize, and structure work to achieve results</li> <li>Strong customer relationship management and process improvement skills</li> <li>Excellent problem-solving, presentation, and negotiation skills</li> <li>Proactive, energetic, and adaptable attitude</li> <li>Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field</li> </ul> <p> </p> <p><strong>What we offer</strong></p> <ul style="list-style-type:disc" type="disc"> <li>Competitive salary tailored to experience and benefits package</li> <li>Remote working mode offering flexibility </li> <li>A<strong> </strong>dynamic, inclusive, and collaborative work environment</li> <li>The opportunity to contribute to a global leader in HR and payroll services</li> <li>Employment contract with an attractive benefits package </li> </ul> <p><br><br></p> <p><span style="font-size:8.0pt;color:darkgray">#LI-DNI</span></p> <p><span style="font-size:8.0pt;color:darkgray">#LI-DNP</span></p><p style="margin-bottom:11.0px;text-align:justify"><span style="color:#404040">Ready to become part of our team? Join us at Zalaris and be a part of a vibrant, collaborative community of Tech HR and payroll experts dedicated to grow and innovate. </span><span style="color:#404040">#team Zalaris</span></p>