About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">It’s never been a more exciting time to join Vistra. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to </span><span style="font-size:11.0pt;font-family:Arial, sans-serif">remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.</span><span style="font-size:11.0pt;font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0in;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that</span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif"> </span></p> <p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">We have an exciting opportunity for you to join our team as <strong>Facility Officer</strong>. Reporting to the <strong>Head of Serviced offices & Facility Management</strong>, this full-time and permanent position is based in <strong>Luxembourg</strong> and offers regional coverage, allowing you to make a significant impact to our </span><strong><span style="font-family:Arial, sans-serif;color:black">Facilities, Property, Procurement & Cost Optimisation</span></strong><strong><span style="font-family:Arial, sans-serif"> </span></strong><span style="font-family:Arial, sans-serif">team and its’ growth. </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif"> </span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Purpose of Role :</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">The Facility Officer is responsible for ensuring the safe, efficient, and compliant day-to-day operation of Vistra’s building and workplace environment. The role exists to provide high-quality facilities services that support employees, visitors, and business activities, while maintaining a positive, secure, and well-organized workplace.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Acting as a primary point of contact for all facility-related matters, the Facility Officer ensures that building operations, safety and security systems, supplier services, and workplace infrastructure function smoothly and in compliance with regulatory and internal standards. The position also plays a key role in supporting employee experience, on boarding, sustainability initiatives, and continuous improvement of facilities processes.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Through proactive management of maintenance, safety, administration, and stakeholder coordination, the Facility Officer contributes directly to operational continuity, cost control, risk mitigation, and overall workplace effectiveness.</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Scope :</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Role is responsible for the coordination of workplace and facilities operations to ensure a safe, compliant, and efficient working environment. The role acts as a central point of contact for facility services, supporting business continuity, employee experience, and ongoing operational improvement.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif"> <strong>Key Responsibilities:</strong></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">As a Facility officer, you will be responsible for the smooth day-to-day operation of the building and for delivering high-quality facilities services that support employees, visitors, and business activities. You will act as a key point of contact for facility-related matters, ensuring safety, efficiency, and a positive workplace experience.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><u><span style="font-family:Arial, sans-serif">Security, Safety & Compliance</span></u><span style="font-family:Arial, sans-serif">:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manager building access rights, printer permissions, and access card reporting and inventory</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Create, update, and monitor access authorizations</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Oversee building alarm systems and coordinate with security guards</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate fire wardens and support emergency preparedness initiatives</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ensure compliance with health, safety, and security regulations</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate mandatory safety inspections, audits, and periodic checks</span></li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Maintain safety documentation and support emergency drills and incident follow-up</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><u><span style="font-family:Arial, sans-serif">General Administration & Supplier Management</span></u><span style="font-family:Arial, sans-serif">:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manage procurement of supplies required for building operations</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate and manage relationships with external suppliers and service providers </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Supervise the cleaning team and ensure service quality standards are met</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Handle invoicing, follow-up, and basic cost tracking </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manage parking allocation</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Maintain lease car information, fuel cards and related records</span></li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manage mobile phones, SIM card inventory, and allocation</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><u><span style="font-family:Arial, sans-serif">Building & Workplace Management</span></u><span style="font-family:Arial, sans-serif">:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ensure general maintenance and proper functioning of the building and equipment</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Implement and follow-up on preventive maintenance plans</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Assist with office moves, workspace setup and internal relocations</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Manage substance offices (contract management, relationship with tenants, office setup)</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Respond to ad hoc facility requests</span></li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Support workplace organization and space allocation</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><u><span style="font-family:Arial, sans-serif">Employee Support & Continuous Improvement</span></u><span style="font-family:Arial, sans-serif">:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Act as the main point of contact for employees regarding facility-related requests</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Assist with the onboarding of new joiners</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Coordinate with the Reception team, HR, IT, Finance, Legal and other internal stakeholders when required</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Proactively identify opportunities to improve safety, comfort, sustainability and efficiency</span></li> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Support environmental and sustainability initiatives (waste management, energy efficiency, etc)</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Maintain accurate facility records, documentation and reporting</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Attributes / Technical Skills :</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">High school diploma or equivalent experience in a similar facilities-related role</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Technical background or hands-on technical knowledge is an asset</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong organizational and communication skills, with the ability to meet tight deadlines</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Proactive, flexible, and service-oriented mindset</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ability to manage multiple tasks simultaneously and prioritize effectively</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Strong attention to detail and problem-solving skills</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ability to work autonomously while collaborating with multiple stakeholders</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Discretion and respect for confidentiality</span></li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Fluent in French and English; additional languages are an asset</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif"> <strong>Relevant Experience :</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Minimum of 2 years’ experience in a similar facilities-related role</span></li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p>