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Master Service Technician (Spartanburg, South Carolina, US) @ BMW AG

Spartanburg, South Carolina, USOnsiteFull-time
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About this role

<p><span style="font-size:14.0pt">Why just build a car when you could reinvent mobility? At the BMW Group, the future is reinvented every day. With specialists who are sure-footed enough to confidently go beyond the beaten path. In flexible teams, where intellect and intuition combine to create solutions that have never before been imagined. </span></p><p><span style="font-size:14.0pt"><strong>Description</strong></span></p> <ul> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Performs advanced diagnostics on difficult to repair vehicles. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Performs general servicing, diagnostics, and repairs of BMW and MINI vehicles. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Utilizes specific BMW and MINI repair procedures, specifications, and equipment. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Generates TSARA and Teile Clearing cases for reporting and resolution documentation. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Provides technical support during BMW and MINI new model launches and events. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Mentors other technicians and assigns work as needed. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Works with Product Engineers from Plant 10 to explore resolutions to problems. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Participates in hazardous materials training and safely handles hazardous materials. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Attends new service training seminars and service roundtables. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Provides technical support for off-site events. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Provides labor, time, and parts estimates for repair services. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Performs quality control checks for repaired vehicles to ensure repairs are complete. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Completes all required paperwork and documentation for repair services. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Adheres to 5S and Safety Standards and Principles. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Understands and models VPS Principles and concepts of Standard Work and Problem Solving. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Performs other duties as assigned by management. </span></li> </ul> <p><span style="font-size:14.0pt"><strong>Qualifications</strong></span></p> <ul> <li style="font-size:14.0pt"><span style="font-size:14.0pt">High school diploma or equivalent. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Technical school or vocational school automotive education (preferred). </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">5+ years of experience as a BMW Service Technician. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">ASE 609 Certification or MCAS required. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">Valid Driver&apos;s License. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">5+ years of skills using computers. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">5+ years of ability to operate manual transmission vehicles. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">5+ years of demonstrating exceptional interpersonal and customer service skills. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">5+ years of demonstrated knowledge of repairing, servicing, and diagnosing BMW vehicles. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years of knowledge of vehicles and tools, and their uses. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years of ability to apply critical thinking skills and use deductive reasoning. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years proficiency in all BMW service diagnostic tools and equipment. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years proficiency in use of a dealership DMS. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years knowledge of TIS. </span></li> <li style="font-size:14.0pt"><span style="font-size:14.0pt">3+ years knowledge of AIR.</span></li> </ul> <p> </p> <p><span style="font-size:14.0pt;line-height:107%;font-family:Aptos, sans-serif">BMW Manufacturing Company is an equal opportunity employer. It is the policy of BMW MC to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</span></p>

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