About this role
<p><img id="photoDetail" src="https://www.discovery.co.za/gallery/template-resources/banners/general/smartpeople-recruit.jpg" style="width:1250.0px;height:301.0px"></p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">Discovery – Health</span></strong></p> <h1 style="text-align:justify;margin:12.0pt 0.0in 6.0pt;Open Sans Light', sans-serif;font-weight:normal"><span style="">Administrator – Clinics </span></h1> <p style="text-align:justify;margin:0.0in"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">About Discovery </span></strong></p> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"><span style="">Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.</span></p> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"> </p> <h1 style="margin:12.0pt 0.0in 8.85pt 1.65pt;Open Sans Light', sans-serif;font-weight:normal"><strong><span style="">About Discovery Healthcare Services</span></strong></h1> <h1 style="margin:12.0pt 0.0in 8.85pt 1.65pt;Open Sans Light', sans-serif;font-weight:normal"><span style="">DHCS consists of seven subsidiary businesses that are supported by dedicated Shared Services and Finance. The businesses under DHCS are: </span></h1> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Executive Wellness</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Corporate Wellness</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Health Coaches</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Southern Rx Pharmacy </li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Discovery Medical Suppliers</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Home Care</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Corporate Clinics</li> </ul> <p style="margin:0.0in;Open Sans Light', sans-serif"><span style="">Through its teams, DHCS aims to:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Provide quality care by bridging the gaps in the current market with high quality services</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Enhance the member journey through convenience, reduced co-payments and lessening the administrative burden</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Realise scheme savings by identifying the opportunities to expand through supply chain and capture value through better procurement and eliminating waste</li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 2.5333px;Open Sans', sans-serif">Brand differentiation by providing members with innovative services that leverage the latest health technology</li> </ul> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">Key Purpose</span></strong></p> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"><span style="line-height:120%">The Clinic Administrator will be responsible for managing all administration and support the Nurse at onsite clinic(s) for our clients in line with the clinics agreed operating hours. The Services Provided at the onsite clinics will encompass Primary Health Care Services or Occupational Health Care Services or a combination or both. </span></p> <p style="text-align:justify;margin:0.0in;line-height:120%;Open Sans', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">Areas of responsibility may include but not limited to:</span></strong><strong><span style=""> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Scheduling and confirming appointments to optimize the clinic workflow and minimize patient wait times</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Update, organize and secure store medical files to ensure quick and accurate access for health care professionals</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Oversee waiting areas </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Act as a liaison between patients, medical staff, and external stakeholders to ensure effective communication and service delivery;</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Monitor supplies (stock, consumables), ensuring timely procurement, and maintain accurate inventory levels </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Ensure the clinic operates in compliance with the relevant healthcare regulations, policies and standards</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Assist medical personnel with administrative tasks</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Address patient queries, resolve complaints and provide information about clinic services, policies and procedures</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Compile and submit key reporting to management</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Order stationary</span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Facilitate calibration, maintenance and repairs of clinical equipment </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Manage and facilitate collection and disposal of medical waste </span></li> <li style="line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="line-height:115%">Assist with administration required for incapacity support, case management and return to work coordination </span></li> </ul> <p style="line-height:115%;Open Sans', sans-serif;margin:0.0in 0.0in 0.0in 0.0px"> </p> <p style="line-height:115%;Open Sans', sans-serif;margin:0.0in 0.0in 0.0in 0.0px"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">Personal Attributes and Skills</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Strong Relationship skills. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Strong Collaboration skills. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Strong focus on Service Excellence. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Takes Initiative. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Process and Task driven. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Attention to detail. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Uses discretion when dealing with confidential correspondence/information Manages time effectively. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Works in a systematic, methodical and orderly way, within strict SLAs. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Works productively in a pressurized environment</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;line-height:normal;Open Sans', sans-serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;line-height:normal;Open Sans', sans-serif"> </p> <p style="text-align:justify;margin:0.0in;Open Sans Light', sans-serif"><strong><span style="">Education and Experience</span></strong><strong><span style=""> </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">At least 1 years’ working experience in Administration.</span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Must have a Senior Certificate / Matric. </span></li> <li style="text-align:justify;line-height:115%;margin:0.0in 0.0in 0.0in 0.0px;Open Sans', sans-serif"><span style="">Highly proficient in Microsoft Office</span></li> </ul> <p style="text-align:justify;margin:0.0in 0.0in 8.0pt;Open Sans SemiBold', sans-serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 8.0pt;Open Sans SemiBold', sans-serif"> </p><p>EMPLOYMENT EQUITY <br> <br> The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.</p>