Passion is the engine that drives our Group, it allows us to develop ideas and solutions for the mobility of the future. We promote a stimulating work environment that gives every person the opportunity to fully express their talent, contributing to the company's success. The Leasing & Services Management Specialist is an experienced professional in leasing operations and aftersales process management, with focus on process setup, and optimization across the full leasing lifecycle. This is a fixed-term contract for up to 3 years. What awaits you? <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Aptos, sans-serif">Εnd-to-end ownership of leasing and aftersales processes, from contract setup and payout execution to modifications, vehicle returns and final settlements.</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Operate accurate payout and payment processing.</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Coordinate vehicle return processed incl. inspection management, and financial reconciliation</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Manage additional products/services related to leasing (insurance renewals/cancellations, green cards, accident handling, replacement vehicles).</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Ensure high levels of customer satisfaction and resolve operational issues.</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Identify and drive process improvements and digital initiatives.</li> <li style="line-height:115%;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Support the implementation of new digital tools and systems to optimize workflows.</li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:15.0pt;font-size:11.0pt;font-family:Aptos, sans-serif">Act as key operational interface between sales teams, dealers, insurers and internal stakeholders, resolving complex cases and operational escalation</li> <li style="line-height:115%;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif">Ensure compliance with policies and regulations.</li> </ul> What should you bring along? <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Degree in Business Administration or related field.</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Significant experience (e.g., 3-5+ years) in leasing, financial services, or automotive aftersales operations.</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Strong knowledge of leasing processes, contract management, and aftersales customer service.</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Proven ability to manage complex customer cases and operational issues.</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Experience with process optimization and digital tools implementation is an advantage.</li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Excellent communication and interpersonal skills to work with diverse stakeholders. Ability to interact and build relations with people at all levels (customers, sales people, dealers)</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Critical thinking and analytical skills.</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Fluent in Greek and English,</li> <li style="margin-bottom:0.0cm;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif">Microsoft suite (Word, Excel and PowerPoint).</li> </ul> What do we offer you? With us, you are guaranteed to find challenging and versatile opportunities to actively shape the sustainable mobility of the future. In addition to the motivating working environment in our dynamic teams, we offer a wide range of benefits: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif">Competitive benefits package including private health insurance & pension scheme.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif">Competitive remuneration package.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Aptos, sans-serif">A flexible working environment.</li> </ul> Interested? Then don’t miss the opportunity to apply and #shareyourpassion. After reviewing all applications, we will contact shortlisted candidates to schedule an interview. All applications will be treated as strictly confidential.

Leasing & Services Management Specialist (Athens, GR) @ BMW AG

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