About this role
<p><img src="https://dmscdn.successfactors.com/27c0a91770d9ecac9ed08a9f63f401a6121aa728d77960676d754d492bcae147/static_content/8761288a654040abb2af/jobad1.png" alt="" width="748" height="128"></p><p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Do you possess excellent analytical and problem-solving skills? Are you a tech savvy and detail-oriented individual? Do you consider yourself to be a customer-centric professional, even under tight deadlines / crunch time?</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">If you answered yes to these questions, we should talk!</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Ceco Door (an ASSA ABLOY branded company) is hiring a Technical Order Processing Specialist to expand our team. This role will be onsite and based out of our manufacturing facility located in Milan, Tennessee.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Come see who we are at: <a href="https://www.assaabloy.com/group/en/about-us">https://www.assaabloy.com/group/en/about-us</a></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>What would you do as our Technical Order Processing Specialist?</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">In this entry-level position, you will be responsible for accurately entering customer orders into our manufacturing system, interpreting product specifications, and reviewing technical drawings. This role offers a unique opportunity to grow within the department and develop advanced technical skills in order processing.</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>You would also:</strong></span></p> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Process customer orders, from basic stock to complex configured products.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Communicate with customers to resolve discrepancies and/or application conflicts</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Provide technical support to both customers and manufacturing teams.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Calculate lead times and assist with pricing of standard and special products.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Interpret hardware templates and prepare detailed manufacturing drawings.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Review order forms and prepare order for processing.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Negotiate stock issues with customers as they arise.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Continually promote a safe and harmonious working environment, demonstrating strict adherence to the ASSA ABLOY Code of Conduct and ASSA ABLOY Health & Safety Policy </span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>The Skills and Experience you need</strong>:</span></p> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">High School Diploma or GED.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Bachelor’s degree in business or management preferred.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Previous experience/exposure to working within the Door, Building Materials and/or Hollow Metal industries are highly desirable.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong basic math skills; geometry and algebra preferred.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent computer skills preferred (Word, Excel, Internet, email, etc.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">AutoCAD experience is a plus.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent communication and interpersonal skills.</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent analytical, problem-solving, organizational, follow-up and a sense of urgency are required</span></li> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Must excel working in a fast-paced environment</span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>What we offer! <br></strong>We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team: </span></p> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Competitive Salary </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Paid Vacation, Sick Time, and paid Company Holidays </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Medical, Dental, Vision, Short and Long-term Disability, Life and AD&D Insurance </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">401(k) Program with company contributions </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Tuition Reimbursement, Learning and Career Development opportunities </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Flexible Spending </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Employee Assistance Program </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Discount portal </span></li> </ul> <ul style="list-style-type:disc"> <li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career </span></li> </ul> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>We review applications regularly, so don’t wait</strong></span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">To make sure your personal data is safe, we don’t look at any applications sent by email or post.</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">If you have any questions about the role or the process, email Stephanie Mandato, Senior Talent Acquisition Manager at <a href="mailto:[email protected]">[email protected]</a></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Let’s create a safer and more open world - together!</strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran</span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">#LI-LB1</span></p> <p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">#LI-OSA</span></p><div id="tor__fextJobDescFooter_readOnlyDiv"> <div id="tor__fextJobDescFooter_content"> <p><strong>We are the ASSA ABLOY Group</strong><br>Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. </p> <p>As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</p> <p>As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</p> </div> </div>