About this role
<p><img src="https://dmscdn.successfactors.com/27c0a91770d9ecac9ed08a9f63f401a6121aa728d77960676d754d492bcae147/static_content/8761288a654040abb2af/jobad1.png" alt="" width="748" height="128"> </p> <p> </p><h2><span style="font-size:10.0pt">PRIMARY JOB PURPOSE </span></h2> <h2><span style="font-size:10.0pt">Responsible for the end-to-end administration and support of SAP S/4HANA systems, ensuring high availability, optimal performance. The role encompasses managing day-to-day SAP BASIS operations, including system upgrades, configuration, monitoring, performance optimization, and troubleshooting, while ensuring compliance with organizational standards, governance, and SAP best practices.</span></h2> <h2><span style="font-size:10.0pt">KEY POSITION ACCOUNTABILITIES</span></h2> <ul> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Perform all activities related to technical maintenance and administration of SAP S/4 HANA and related environments.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Proactively monitor the SAP landscape, report system metrics, and perform performance tuning when required.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Execute installations, upgrades, support pack implementations, kernel upgrades, security patching, and add-on installations.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Manage Change Management processes including Transport Management System (TMS) administration.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Perform background job scheduling, monitoring, troubleshooting, and alerting-related activities.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Configure and manage SSO for SAP GUI and Fiori (SAML/Kerberos).</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Administer SAP Fiori & Gateway services, including troubleshooting.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Manage SAP spool and print administration across global systems.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Support system interfaces (IDoc/RFC/API integrations) and connectivity with external systems.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Troubleshoot issues and implement SAP Notes, patches, and kernel fixes.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Perform client administration, system refresh, homogeneous/heterogeneous system copies.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Review and act on SAP EarlyWatch Alerts and system health reports.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Collaborate with infrastructure, DB (HANA), OS, and security teams to ensure high availability.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Generate performance, utilization, and capacity planning reports.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Provide L2/L3 support for incidents, problem management, and change requests.</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt"><strong>SELECTION CRITERIA </strong></span></p> <p><span style="font-size:10.0pt"><strong>Essential: </strong></span></p> <ul> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Bachelor’s or master’s degree in computer science, IT, or related discipline with minimum 7 years of SAP Basis experience including exposure to RISE / HEC / Cloud environments</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Minimum 2 full lifecycle implementations / rollouts and support experience in SAP S/4HANA or SAP ECC environments.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Extensive hands-on experience in SAP Basis administration, Cloud ALM & BTP</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Experience with system monitoring tools like Cloud ALM and third-party monitoring tools.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Experience with SAP Fiori administration, Gateway setup, and troubleshooting.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Ability to manage multiple priorities and deliver within constrained timelines.</span></li> </ul> <p><span style="font-size:10.0pt"><strong>Desirable:</strong></span></p> <ul> <li style="font-size:10.0pt"><span style="font-size:10.0pt">SAP Certification in SAP Basis / SAP S/4HANA System Administration.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Exposure to SAP Cloud technologies (SAP BTP, RISE with SAP, Azure/AWS hosting).</span></li> </ul> <p> </p> <p><span style="font-size:10.0pt"><strong>WORK ENVIRONMENT FACTORS </strong> </span></p> <ul> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Office based/Remote with occasional international travel.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Health and Safety accountability statements.</span></li> <li style="font-size:10.0pt"><span style="font-size:10.0pt">Working times are European time zone, however open to be available in APAC/US time zone as well for the need basis.</span></li> </ul> <p> </p><p> </p> <p><strong>We are the ASSA ABLOY Group</strong><br>Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. </p> <p>As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.</p> <p>As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.</p>