About this role
<p><span style="font-size:14.0pt">Oggi, Campari Group è un importante player nel settore degli spirits, con un portafoglio di fama mondiale di oltre 50 brand premium e super premium, commercializzati e distribuiti in più di 190 mercati in tutto il mondo, con posizioni leader in Europa e America.</span></p> <p><span style="font-size:14.0pt">Con sede principale a Milano, in Italia, Campari Group possiede <strong>25</strong> stabilimenti sparsi per il mondo e una rete di distribuzione in <strong>26 </strong>Paesi, impiegando circa <strong>4.700</strong> persone.</span></p> <p><span style="font-size:14.0pt">Le azioni della società capogruppo Davide Campari - Milano N.V. sono quotate nella Borsa italiana dal 2001. Oggi, Campari Group è il sesto più grande player al mondo nel settore degli spirits.</span></p><p style="margin:0.0in;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black">General Description of the Role context</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Service Delivery PTP Senior Specialist will ensure that the end-to-end process is under control, focusing in delivering high quality and timely business outcomes, in strong partnership with Procurement function and Local Markets. The role will be ensure the deployment of continuous improvement initiatives aiming to strengthen the process and overall compliance.</span></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;font-family:Calibri, sans-serif">The Mission and Key Responsibilities</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">The Service Delivery PTP Senior Specialist </span><span style="font-size:11.0pt;font-family:Calibri, sans-serif">key responsibilities </span><span style="font-size:11.0pt;font-family:Calibri, sans-serif">are:</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Act as a subject matter expert for end‑to‑end P2P processes, ensuring full compliance with workflows, approval rules, purchasing guidelines, and internal control frameworks. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Review and validate complex purchase requests and purchase orders, ensuring accuracy in GL assignment, tax treatment, contract linkage, budget availability, and supplier data. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Manage high‑complexity exceptions, including accounting adjustments, VAT issues, workflow deviations, and sensitive transactions requiring senior-level judgment.</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Resolve advanced three‑way match discrepancies, blocked invoices, supplier disputes, and other high‑impact transactional issues. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Oversee invoice workflow steps, including reversals, corrections, data validations, and pre‑payment controls, ensuring accuracy and timely resolution. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Support audit activities through expert documentation, process explanations, and alignment between policy, controls, and system configuration. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Act as a senior partner to Procurement teams by ensuring sourcing decisions are accurately reflected operationally through proper catalogs, pricing, contract integration, and supplier setup. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Oversee the full PO lifecycle, proactively addressing delays in confirmations, goods receipt/service entry, and supplier deliverables. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Identify systemic procurement and P2P issues, such as catalog inconsistencies or recurring PO mismatches, and drive corrective actions. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Focus on continuous improvement initiatives related to process simplification, standardization, cycle‑time reduction, and accuracy improvement across P2P and Procurement. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Perform root‑cause analyses on recurring errors and implement preventive and corrective measures, updating SOPs and work instructions accordingly. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Maintain high-quality process documentation, SOPs, and training materials to ensure operational consistency and standardization. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Monitor and analyze KPIs such as PO accuracy, invoice accuracy, workflow cycle time, GR compliance, and on‑time payment performance. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Provide insights, dashboards, and recommendations to improve operational performance, compliance, and cost efficiency. </span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Experience Required</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif">5+ years of experience</span></strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif"> in P2P, Procurement Operations, Accounts Payable, or Finance Shared Services. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Proven expertise in <strong>end‑to‑end P2P</strong>, including PO management, invoicing, three‑way match, and exception handling. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Strong hands‑on experience with <strong>SAP (MM/FI)</strong> and <strong>Coupa/Ariba</strong> or similar procurement platforms. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Solid understanding of <strong>GL coding</strong>, <strong>VAT</strong>, basic accounting principles, and internal control frameworks. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Experience supporting <strong>supplier onboarding</strong>, catalog accuracy, and operational procurement activities. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Demonstrated ability to manage <strong>complex issues</strong>, escalations, and cross‑functional collaboration (Procurement, Finance, BPO). </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Practical experience in <strong>process improvement</strong>, digitalization projects, UAT/system testing, and SOP documentation. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Strong analytical skills with proficiency in <strong>Excel/Power BI</strong> and working with operational KPIs. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Experience in a <strong>GBS/Shared Services</strong> or multinational environment is a plus.</span></li> </ul> <p style="margin:0.0in;text-align:justify;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Education / Professional Qualifications</span></u></strong></p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;font-family:Calibri, sans-serif"> </span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Required Bachelor’s degree in one of the following fields: Business Administration, Economics, Management, Engineering, Information Systems</span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Preferred: Master Degree in Economics / Business Administration or Engineering</span></li> </ul> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;margin:0.0in 0.0in 0.0in 0.5in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in 0.0in 10.0pt;text-align:justify;line-height:115%;font-size:12.0pt;font-family:Times, serif"><strong><u><span style="font-size:11.0pt;line-height:115%;font-family:Calibri, sans-serif">Skills Required</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Fluency in English is a must, fluency in other languages is a plus </span></li> <li style="line-height:15.0pt;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Ability to provide <strong>strategic insights</strong> and align transformation initiatives with organizational goals</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Times, serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Strong <strong>analytical thinking</strong> for process optimization and KPI framework development.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Expertise in <strong>leading Improvement projects autonomously</strong> </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Familiarity with <strong>continuous improvement methodologies</strong> (e.g., process mining, Lean, Six Sigma). </span></li> <li style="text-align:justify;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Calibri, sans-serif">Ability to identify and formalize <strong>value-creation opportunities</strong>.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;font-size:12.0pt;font-family:Times, serif"> </p> <p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:Times, serif"> </p><p><span style="font-size:14.0pt;color:black"><strong>Questo è il nostro impegno nei confronti della diversità e dell'inclusione:</strong></span></p> <p><span style="font-size:14.0pt;color:black">In Campari Group crediamo nel creare più valore insieme, perciò consideriamo la diversità, in tutte le sue forme, una fonte di arricchimento. Le nostre politiche e pratiche occupazionali garantiscono il nostro impegno nell'offrire pari opportunità lavorative in tutti gli aspetti, indipendentemente da differenze di razza, religione, credo, nazionalità, origini, disabilità fisica, disabilità mentale, condizione medica, informazioni genetiche, stato civile, sesso, orientamento sessuale, identità, caratteristiche o espressione di genere, affiliazione o attività politica, età, stato di veterano/ex militare, cittadinanza o altra caratteristica protetta dalla legge.</span></p> <p><span style="font-size:14.0pt;color:black">Nota per il candidato:</span></p> <p><span style="font-size:14.0pt;color:black">La tua candidatura verrà valutata in base alle tue capacità, le tue competenze, le tue conoscenze generali e la tua esperienza, e non in base ad eventuali informazioni sensibili e proprietarie o a segreti commerciali di cui potresti essere a conoscenza. Non devi divulgare a Campari Group tali informazioni. Nel caso in cui ti venga posta una domanda alla quale non puoi rispondere senza divulgare informazioni riservate e proprietarie o segreti commerciali (inclusi quelli appartenenti a un datore di lavoro precedente o ai suoi fornitori o clienti), non devi rispondere alla domanda.</span></p> <p><span style="font-size:14.0pt;color:black">Il Gruppo Campari ritiene che l'equità retributiva e le pari opportunità siano una componente fondamentale per il benessere, l'empowerment e l'engagement dei dpendenti. I nostri sforzi per garantire equità retributiva ci hanno fatto ottenere la certificazione Fair Pay da parte di Fair Pay Workplace, un'organizzazione indipendente dedicata alla eliminazione delle disparità retributive basate su genere, razza e l'insieme delle condizioni.</span></p> <p><span style="font-size:14.0pt;color:black">Avviso per le agenzie terze:</span></p> <p><span style="font-size:14.0pt;color:black">Non accettiamo curricula non richiesti dai recruiters o dalle agenzie di collocamento. In assenza di un Contratto firmato, non considereremo e non accetteremo richieste di pagamento in caso di referral o recruiter fee. Nel caso in cui un recruiter terzo o un'agenzia inviino un curriculum o un candidato senza un accordo precedentemente firmato, ci riserviamo esplicitamente il diritto di cercare e assumere tali candidati senza alcun obbligo finanziario nei confronti del recruiter terzo o dell'agenzia.</span></p>