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Customer Service Specialist - determined period 2 years (Brasov, RO, 507075) @ Schaeffler Technologies AG & Co. KG

Brasov, RO, 507075OnsiteFull-time
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About this role

<p> </p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px">Schaeffler este o companie multinationala, dinamica, ce pune accent pe tehnologie, succesul sau fiind rezultatul spiritului antreprenorial si al traditiei indelungate de proprietate privata a capitalului societatii. Va suna interesant? Ca partener al tuturor marilor producatori de automobile, precum si ca jucator cheie in sectoarele aerospatial si industrial, Schaeffler va ofera numeroase oportunitati de dezvoltare. </span> </span></p> <p> </p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Responsabilities </b></H2> </div><div><ul> <li>Ensuring accurate deliveries to customers (internal and external) in the quantities and deadlines required, in accordance with the company’s performance indicators. Handling all customer‑specific topics for a defined group of customers (OEM or intercompany).</li> <li>Detailed planning of requirements in accordance with customer demands (transferring requirements from EDI into SAP).</li> <li>Tracking and monitoring customer evaluations, including defining and following up on corrective actions in case of deviations.</li> <li>Monitoring internal performance indicators, creating tools to support their achievement, and escalating deviations when necessary.</li> <li>Performing analyses and proposing measures to prevent increases in finished goods inventory.</li> <li>Responsible for confirming capacities in customer portals, in line with information received from the internal production planning department and the information provided by the Sales department.</li> <li>Directly involved in budget preparation, providing relevant data regarding workload and announced forecasts.</li> <li>Responsible for analyzing the daily customer requirements, taking into account existing stock levels and the production plan.</li> </ul> <div> </div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Qualifications</b></H2> </div><div><ul> <li> <p>Advanced knowledge of <strong><span tabindex="0">MS Office</span></strong> and <strong><span tabindex="0">SAP</span></strong></p> </li> <li> <p>Advanced proficiency in <strong><span tabindex="0">English or German</span></strong>, both written and spoken</p> </li> <li> <p><strong><span tabindex="0">Lean Management / MOVE competencies</span></strong></p> </li> <li> <p>Specialized trainings in the <strong><span tabindex="0">economic or sales field. </span></strong></p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our Offering </b></H2> </div><div><ul> <li><strong>Onboarding &amp; Integration</strong>: we help you settle in quickly through our onboarding program and a team that supports you;</li> <li><strong>Health &amp; Life Insurance</strong>: we provide private health plans and life insurance, so you can have peace of mind;</li> <li><strong>Discounts</strong>: enjoy discounts from our partners on activities, trainings, goods etc.;</li> <li><strong>Bookster Subscription</strong>: are you a passionate reader? Then you can borrow your favorite books from the Bookster Library;</li> <li><strong>Professional Development</strong>: with our variety of projects and teams, you&apos;ll be able to learn new skills, develop and shape the career path that fits you best;</li> <li><strong>Bonuses</strong>: performance bonuses reward your achievements, and thorough referral bonuses we thank you for helping our team grow;</li> <li><strong>Gift for Special Occasions</strong>: celebrate Easter, 8th of March or the Winter Holiday;</li> <li><strong>Vacation Days</strong>: we truly believe in long-term partnerships, and we’re committed to supporting your well-being with a generous vacation policy from the start of your journey with us;</li> <li><strong>Meal Tickets</strong>: we’re happy to offer meal tickets as part of your everyday benefits, helping make your lunch breaks more enjoyable;</li> <li><strong>Flexibility</strong>: you can balance your work and personal life with arrangements tailored to your job and responsibilities.</li> </ul></div></div></div><p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Fiind o companie globală, cu angajați în întreaga lume, pentru noi este important să ne respectăm reciproc, să prețuim toate ideile și perspectivele. Apreciind diferențele dintre noi, inspirăm creativitatea și stimulăm inovația. În acest fel, generăm valoare sustenabilă pentru toate părțile interesate și pentru societate în ansamblul ei. Împreună, stabilim direcția în care se mișcă lumea.</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Construim viitorul bazandu-ne pe inovatie, asteptandu-va cu proiecte atractive si oportunitati de dezvoltare remarcabile. Asteptam cu interes aplicatia dumneavoastra!</span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Informatii despre modelul nostru de leadership pot fi gasite aici: <span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><a href="http://www.schaeffler.com/leadership" target="_blank">schaeffler.com/leadership</a>.</span></span></span></span></p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><a href="http://www.schaeffler.com/careers" target="_blank"><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">www.schaeffler.com/careers</span></span></a></span></span></p> <p> </p> <p><b><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Datele dvs. de contact</span></span></b></p> <p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px">Schaeffler Romania S.R.L. </span></span></p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Georgiana-Eliza Ungureanu</span></span> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"></span></span> </p> <p> </p> <p> </p> <p><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Cuvinte cheie: </span>Experimentat; Coordonator; Norma intreaga; Perioada determinata; Supply chain management; </span></p>

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