About this role
<p> </p> <p>At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future? </p> <p> </p> <p>There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families. </p> <p> </p> <p>We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts. </p><p style="margin:0.0in;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif;text-align:justify"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif">Job Summary:</span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">The Business Support will be collaborating with the DTC teams in different locations to provide local HR support for the Taiwan Digital Technology Center. Areas of responsibility include employee engagement initiatives, office </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Administration and maintenance, attendance system maintenance, office procurement, local IT Device contact, local Safety administrative support, etc. </span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong>Essential Duties and Responsibilities:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Employee Engagement Initiatives </span></li> </ul> <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">With guidance provide support to HR managers to implement employee engagement initiatives.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Provide support to promote West organizational culture.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Office Administration and Maintenance</span></li> </ul> <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Take charge of office maintenance and supplier management.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Be the contact of office device management.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Handle promptly both incoming and outgoing mails, circulation of reports and faxes when necessary</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Provide Administrative support and logistics for meetings, conference and negotiations held in and outside Taiwan, including sourcing of appropriate venues that fit the budget</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Maintain good filling system and ensure files are up to date</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Maintain good stock management on company assets. </span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Attendance system maintenance </span></li> </ul> <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Be a master user the HID attendance management system.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Run report to see monthly attendance report and highlight abnormal record to people managers.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Support access setting for all locations in Taiwan.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Office procurement and Finance Administrative role in SAP system</span></li> </ul> <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Support all procurement activities/office suppliers for all locations in Taiwan.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure all activities follow company required standards. </span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Look for ways to streamline and improve the process and supplier payment terms.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Local IT and HSE administrative contact</span></li> </ul> <ul style="list-style-type:circle;margin-top:0.0in;margin-bottom:0.0in;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Be the key contact for IT Device repair and contact.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ensure all company required stands are followed.</span></li> <li style="margin:0.0in 0.0in 0.0in 24.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Provide administrative support to HSE initiatives.</span></li> </ul> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Should be willing to learn new tools and techniques and provide support to facilitate any technology changes in the office. </span></li> <li style="text-align:justify;margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;line-height:107%">Performs other duties as assigned based on business needs.</span></li> </ul> <p style="text-align:justify;margin:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong>Basic Qualifications</strong><strong>:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Education or Equivalent Experience: Bachelor's in Business, HR or related field or equivalent experience</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Experience:<strong> </strong> 0-3 years of experience</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ability to work both independently and in a team environment</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ability to work in a virtual environment in a global organization</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Skills & Competencies: trustworthy, inclusive, customer orientation, communication, planning and organizing, personal accountability and attention to detail</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Knowledge of Excel, PowerPoint, Word</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong>Preferred Knowledge, Skills and Abilities:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Willing to learn new tools and Methods</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ability to work in a virtual environment in a global organization and to effectively prioritize and execute tasks in a high-pressure environment.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Ability to work in a fast-paced & complex environment with a self-motivated work ethic; utilize sound judgment with an ability to manage multiple priorities with a sense of urgency.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Communicable English language skills</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Able to comply with the company’s safety and quality policies at all times</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.5in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong>Travel Requirements:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Must be able to travel up to 5% of the time, mainly between the Taiwan locations</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong><span style="font-family:Arial, sans-serif"> </span></strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong>Physical & Mental Requirements:</strong></span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px;text-align:justify"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt">Office environment</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black;background-color:white">Must be able to express or exchange ideas with employees</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black;background-color:white">Must be able to understand direction and adhere to established procedures</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:12.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black;background-color:white">Must be comfortable with public speaking / presenting to internal employees</span></li> </ul> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt"><strong> </strong></span></p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:white"><strong>#LI-Hybrid #LI-SM </strong></span></p><p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p>West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to <a href="mailto:[email protected]">[email protected]</a>. Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.</p>