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Service Training Coordinator (Minneapolis, MN, US) @ Coloplast A/S

Minneapolis, MN, USOnsiteFull-timePosted 18 days ago

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About this role

<div class="image-box"><img style="width:100%;height:auto" src="https://performancemanager5.successfactors.eu/Coloplast/Business_1.jpg"></div> <div class="header-box"> </div> <style type="text/css">div.content { background: #6c6f70 } div.joqReqDescription { background: #FFF repeat-y; !important; font family: arial; !important text-align: left; color: #000; width: 900px !important; margin: 0 auto !important; position: relative; -webkit-column-count: 1; -moz-column-count: 1; padding-top: 489px; padding-left: inherit; padding-bottom: 50px; } div.joqReqDescription strong{ font family: arial; font-size: 14px; color: #000; } div.joqReqDescription p{ font family: arial; padding-left:0px; width: 892px; } div.joqReqDescription div.image-box { width: 900px; text-align: center; display: block; top: 0px; left: 5px; position: absolute; height: 150px; } div.joqReqDescription div.header-box { background-color: #00b0ca; position: absolute; top: 389px; display: block; font-family: arial !important; font-size: 30px; color: rgb(255, 255, 255); font-weight: bold; width: 883px; left: 5px; height: 72px; padding-left: 17px; padding-top: 15px; } </style><p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">The Training Coordinator is responsible for supporting the Coloplast and Comfort Medical service training programs to enhance standardization, tracking, compliance, and elevate the learner experience.</span></p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Major Areas of Accountability</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Coordinate training logistics for newly hired and existing service team employees, including but not limited to organizing, planning, scheduling, assigning, and communicating training events and classes.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Manage training content and resources in a centralized location.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Assign, manage, and track online learning related to service training programs.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Create and update course materials to reflect changes in processes or systems, and according to applicable content review processes.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Track, document and report training participation and completion according to the department-defined procedure.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Track, document and report training assessment metrics in a centralized scorecard.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Manage planning, logistics, venue selection, contracts, communications, &amp; rooming lists for training and service team off-site meetings. </span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Manage assigning &amp; tracking of compliance and credentialing related training.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Manage assigning and tracking of initial and annual role-specific competency certifications.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Maintain compliance with Health Insurance Portability and Accountability Act (HIPAA) for all work.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Remain knowledgeable of Medicare/Medicaid policies and federal/state regulations that affect fulfillment activities and maintain compliance with same. </span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Collaborate with training managers, contractors and vendors as needed.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Other job duties as assigned.</span></li> </ul> <p style="margin:0.55pt 0.0in 0.0in 0.5in;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.55pt 0.0in 0.0in 0.5in;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Basic Qualifications</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">2+ years of successful learning and development and/or training coordination experience.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Experience administering learning management systems.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint). </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Strong verbal and written communication skills with ability to effectively communicate at multiple levels in the organization.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Efficient time management, organization, and planning skills.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Able to travel up to 15% (domestic and/or global). </span></li> </ul> <p style="margin:0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast"> </span></strong></p> <p style="margin:0.55pt 0.0in 0.0in;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Preferred Qualifications</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:Coloplast">Bachelor’s degree preferred.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Experience developing eLearning.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Experience in training content creation or technical writing.</span></li> <li style="margin:0.55pt 0.0in 0.0in 0.0px;line-height:12.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;font-family:Coloplast">Experience in healthcare, contact center, and/or DME industry.<br><br></span> <p style="margin:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:11.0pt;font-family:Coloplast">At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Health and Wellness</span></strong><span style="font-size:11.0pt;font-family:Coloplast">:</span><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Financial Security:</span></strong><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">A competitive 401(k) plan with company match that vest immediately, financial planning services to help you secure your future, and corporate discount programs for goods and services. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Work-Life Balance:</span></strong><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Professional Development:</span></strong><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Recognition and Rewards:</span></strong><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Community and Culture:</span></strong><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">A supportive work environment where everyone feels valued, and has a sense of belonging. </span><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast">Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:11.0pt;font-family:Coloplast">Competitive Compensation:</span></strong><span style="font-size:11.0pt;font-family:Coloplast"> The starting hourly rate for this position is $30.71. Hired candidates may be eligible to receive additional compensation for applicable experience and may also be eligible for bonuses and/or incentives.</span><span style="font-size:11.0pt;font-family:Cambria, serif"> </span><span style="font-size:11.0pt;font-family:Coloplast"> Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.</span></li> </ul> </li> </ul><style type="text/css">div.joqReqDescription { background :#FFF repeat-y !important; color:#000; } </style> <p> </p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world</span></span></span></em><em><span style="font-size:9.0pt"><span style="color:#1d2d3e">´</span></span></em></span><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward </span></span></span></em><em><span style="font-size:9.0pt"><span style="color:#1d2d3e">–</span></span></em><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e"> we explore, learn and look for new ways of doing things.</span></span></span></em></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"> </span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Visit us on</span></span></span></em><em> </em><u><span style="font-size:10.0pt"><span style="color:#0066cc"><a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.coloplast.com%2FCareer%2F&amp;data=05%7C02%7CHRIT%40coloplast.com%7Cf711bd9a7bb9413d0f0608dc121099a5%7Cdbbb8b465ce84d5ebaf8bda0d21dce29%7C0%7C0%7C638405109733737766%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=pDkKGTeQyOrNRoLqyk%2BOPgcOuWmqOGFWIt%2BnsOjLd7M%3D&amp;reserved=0"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#005887">Coloplast.com</span></span></span></em></a></span></span></u></span><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">.</span></span></span></em></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><u><span style="font-size:10.0pt"><span style="color:#0066cc"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcareers.coloplast.com%2F%23video&amp;data=05%7C02%7CHRIT%40coloplast.com%7Cf711bd9a7bb9413d0f0608dc121099a5%7Cdbbb8b465ce84d5ebaf8bda0d21dce29%7C0%7C0%7C638405109733893875%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=EXApNBtwidyQSR%2FanqLZ2%2FiYa8Rzl2AhPwKQ1s4i6V0%3D&amp;reserved=0"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#005887">Watch the film.</span></span></span></em></a></span></span></u></span><em> </em><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Follow us on</span></span></span></em><em> </em><u><span style="font-size:10.0pt"><span style="color:#0066cc"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoloplast&amp;data=05%7C02%7CHRIT%40coloplast.com%7Cf711bd9a7bb9413d0f0608dc121099a5%7Cdbbb8b465ce84d5ebaf8bda0d21dce29%7C0%7C0%7C638405109733893875%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=QYcKwhysfd5YNdHkSfJX2ORwxFKslPuxQEIzuVkEVng%3D&amp;reserved=0"><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#005887">LinkedIn</span></span></span></em></a></span></span></u><em><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">.</span></span></span></em></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"> </span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the</span></span></span> <span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.</span></span></span></span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"> </span></span></p> <p><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:Coloplast"><span style="color:#1d2d3e">Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.</span></span></span></span></span></p> <p><span style="font-size:9.0pt">61463<br>#LI-CO #LI-HYBRID</span></p>

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Service Training Coordinator (Minneapolis, MN, US) at Coloplast A/S | ResuMinder Jobs