About this role
<div class="rmk-main-content"> <p class="rmk-introduction"><p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Join Liebherr, a global leader in engineering and manufacturing, as we advance our digital transformation journey. We are looking for a motivated <strong>Program Manager for S/4HANA rollouts and CRM integration (m/f/d) </strong>to play a key role in our global transformation programs.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">In this role, you will lead the successful rollout of SAP S/4HANA solutions across multiple countries and entities, ensuring alignment with Liebherr’s global template. You will also coordinate the integration with Microsoft Dynamics CRM and Field Service solutions, supporting end-to-end business processes across our Sales and Service companies.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">You will be responsible for delivering complex, multi-country deployments, ensuring alignment between business and IT stakeholders, and maintaining high standards of quality, timeline, and scope of control. You will be part of an international, cross-functional environment that values collaboration, methodology, and long-term thinking, making a direct impact on how Liebherr operates globally.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The working location for this position will be in Madrid city, where we operate a hybrid model, requiring at least 40% of the working time on-site. </span></p></p> <h2 class="rmk-responsibilites-header">Creating passion: your responsibilities</h2> <div class="rmk-resposibilities-content"><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Lead end-to-end S/4HANA rollout projects across multiple countries, ensuring alignment with Liebherr’s global template, standards, and governance frameworks.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Plan, manage, and control project execution, including scope, timeline, budget, risks, and dependencies, ensuring successful delivery of rollout milestones.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Coordinate cross-functional teams and streams (Finance, Logistics, Service, Data, BI, etc.) to ensure integrated and consistent end-to-end solutions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensure effective integration with Microsoft Dynamics CRM and Field Service, aligning processes across ERP and customer engagement platforms.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Act as the primary point of contact for business and IT stakeholders, ensuring clear communication, alignment, and decision-making throughout the project lifecycle.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Drive rollout readiness activities, including planning, testing coordination, cutover preparation, and go-live execution.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Manage and monitor risks, issues, and dependencies, proactively identifying mitigation actions and escalating where necessary.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Ensure adherence to project governance, quality standards, and methodologies, collaborating closely with transformation governance and release management teams.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Coordinate internal teams, external partners and system integrators, ensuring quality of the deliverables and alignment with Liebherr’s expectations.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Support change management and business enablement activities, ensuring smooth adoption of new processes and systems.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Provide structured reporting to program leadership, ensuring transparency on progress, risks, and key decisions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Travel (up to 30%) to Liebherr sites worldwide to support rollout execution and stakeholder alignment.</span></li> </ul></div> <h2 class="rmk-qualification-header">Contributing your strengths: your qualifications</h2> <div class="rmk-qualification-content"><ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bachelor’s or Master’s degree in Business Administration, Information Systems, Engineering, or a related field.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">7+ years of experience in project management, with a strong track record delivering SAP transformation projects, preferably S/4HANA rollouts.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proven experience managing multi-country deployments and template-based rollouts in complex, multinational environments.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Strong understanding of end-to-end business processes across finance, logistics, sales, and service domains.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience coordinating integrated landscapes, including ERP systems (SAP S/4HANA) and CRM platforms (e.g., Microsoft Dynamics CRM / Field Service).</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Solid knowledge of project management methodologies, including waterfall and agile approaches.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Experience working with system integrators and external partners, ensuring delivery, quality and alignment.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Fluent in English (written and spoken); additional languages (e.g., German) are an advantage.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Willingness to travel internationally (up to 30%) as required by project work.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Certifications in SAP Activate and Project/Program Management (PMP, PRINCE2) are a plus.</span></li> </ul></div> <h2 class="rmk-our-offer-header">Our commitment to you: your benefits</h2> <div class="rmk-our-offer-content"><p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">At Liebherr, we believe people are at the heart of our success. As part of our international team, you’ll enjoy a secure role in a family-owned company that values innovation, collaboration, and long-term career growth:</span></p> <p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Competitive compensation and benefits package that recognizes your expertise.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Flexible and hybrid working model.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Creative freedom and responsibility to shape processes and solutions in our global transformation.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Continuous learning and development with tailored training and certification opportunities.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Meal vouchers.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Life and accident insurance.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Option to include a premium private health insurance package as part of the flexible remuneration.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">A safe, stable and international workplace within a trusted family business that invests in people.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Please only use the online application option.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Please note that we do not accept applications via recruitment agencies for this position.</span></p> <p> </p></div> <div class="rmk-posting-closure"> <p class="rmk-closure-content">Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Karoliina Rissanen.</p> <p class="rmk-closure-claim"><b>One Passion. Many Opportunities.</b></p> </div> </div> <h2 class="rmk-company-header">The company</h2> <p class="rmk-company-content">Liebherr is a family-run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user-oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents.<span id="cke_bm_1976S" style="display:none"> </span> </p> <h2 class="rmk-address-header">Location</h2> <div class="rmk-address-content"> <p class="rmk-company-name">Liebherr IT Shared Service Centre Ibérica, S.L.</p> <p class="rmk-adressline">Parque Norte. Alamo building Serrano Galvache, 56</p> <p><span class="rmk-postal-code">28033</span> <span class="rmk-city">Madrid</span></p> <p class="rmk-country">Spain (ES)</p> </div> <h2 class="rmk-recruiter-header">Contact</h2> <div class="rmk-recruiter"> <p class="rmk-recruiter-name">Karoliina Rissanen</p> <p class="rmk-recruiter-contact">[email protected]</p> <p class="rmk-recruiter-contact-additional"></p> </div>