About this role
<div class="rmk-main-content"> <p class="rmk-introduction"><p>At Liebherr, innovation, quality and reliability are our top priorities – particularly in the earthmoving and mining sectors. Our machines set the standard, and thanks to a global service network, we offer fast, professional on-site support. Become part of the global Liebherr world and shape the future with us.</p> <p> </p> <p>For Liebherr Nigeria Ltd., we are looking for an experienced <strong>Service Manager Earthmoving & Mining </strong>to lead aftersales service operations for Earthmoving & Mining equipment in Nigeria. You will be responsible for delivering high-quality service, maximizing equipment uptime, and driving customer satisfaction and service business growth.</p></p> <h2 class="rmk-responsibilites-header">Your tasks</h2> <div class="rmk-resposibilities-content"><ul> <li>Service Operations: Manage all field and workshop activities, ensuring safe, timely and high-quality execution</li> <li>Customer Support: Serve as the main customer contact and resolve issues efficiently</li> <li>Leadership: Lead, coach and monitor service teams</li> <li>Technical Support: Guide to troubleshooting and major repairs</li> <li>Parts & Planning: Ensure parts availability and optimize service planning</li> <li>Warranty & Quality: Oversee warranty handling and continuous improvement</li> <li>Business Growth: Identify opportunities to increase service revenue and warranty recovery</li> <li>Cost & Reporting: Control costs and track performance against KPIs</li> <li>Compliance & Safety: Ensure adherence to standards and HSE practices</li> </ul></div> <h2 class="rmk-qualification-header">Your Skills</h2> <div class="rmk-qualification-content"><ul> <li>Bachelor’s degree in mechanical, electrical or related engineering field</li> <li>7–10 years’ experience in heavy equipment service (mining/earthmoving preferred)</li> <li>Proven experience managing efficient, well-performing service teams and operations</li> <li>High customer satisfaction orientation and</li> <li>Strong technical knowledge (hydraulics, engines, electrical systems)</li> <li>Experience with Liebherr equipment is an advantage</li> <li>Fluent in English</li> <li>Willingness to travel frequently within Nigeria</li> </ul></div> <h2 class="rmk-our-offer-header"></h2> <div class="rmk-our-offer-content"></div> <div class="rmk-posting-closure"> <p class="rmk-closure-content">Have we sparked your interest? Then we look forward to receiving your online application.</p> <p class="rmk-closure-content">If you have any questions, please do contact Sami Tarazi. Please note that applications via e-mail will not be considered. </p> <p class="rmk-closure-content"><strong>One Passion. Many Opportunities.</strong></p> </div> </div> <h2 class="rmk-company-header">The company</h2> <p class="rmk-company-content"><span id="cke_bm_4414S" style="display:none"> </span>Die Liebherr-Export AG mit Sitz in Nussbaumen in der Schweiz ist verantwortlich für den weltweiten Vertrieb von Baumaschinen sowie Kühl- und Gefriergeräten der Firmengruppe Liebherr. Das Unternehmen bearbeitet die Exportmärkte für mehrere Produktsegmente der Firmengruppe.<span id="cke_bm_1976S" style="display:none"> </span> </p> <h2 class="rmk-address-header">Location</h2> <div class="rmk-address-content"> <p class="rmk-company-name">Liebherr-Export AG </p> <p class="rmk-company-name">Liebherr Nigeria Ltd.</p> <p class="rmk-adressline">Idu Industrial Area 1 & Ext. Cad Zone C16</p> <p><span class="rmk-postal-code">Plot 734B</span> <span class="rmk-city">Abuja</span></p> <p class="rmk-country">Nigeria (NG)</p> </div> <h2 class="rmk-recruiter-header">Contact</h2> <div class="rmk-recruiter"> <p class="rmk-recruiter-name">Sami Tarazi</p> <p class="rmk-recruiter-contact">[email protected]</p> <p class="rmk-recruiter-contact-additional"></p> </div>