About this role
<p><span style="font-size:28.0px"><strong><span contenteditable="false">Quality Manager (f/m/d) specializing in complaint management</span></strong></span><br><br><strong>LOCATION: <span contenteditable="false">Mödling</span></strong> / <span contenteditable="false">Austria</span> | <strong>BRAND:</strong> Knorr-Bremse | <strong>REQUISITION ID: <span contenteditable="false">10610</span></strong> |<strong> ON-SITE/REMOTE:</strong> Hybrid </p> <p> </p> <p><img style="height:auto;width:100%" src="https://rmkcdn.successfactors.com/ed7b1383/f353f35b-7856-44eb-9bca-f.jpg"></p> <p><span style="font-family:arial, helvetica, sans-serif">We believe that a change towards a better, more sustainable future of transportation is possible. That’s why we are so dedicated to developing safer, more efficient and innovative solutions that make our visions come to life. Who are we? More than 33,000 team-players from all around the world who drive progress through technical excellence and social responsibility.</span></p> <p> </p><div><span style="font-family:arial, helvetica, sans-serif"><strong>YOUR TASKS</strong></span></div> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">CONTROL... and processing of customer and supplier complaints </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">PROCESSING... of damage cases with subsequent root cause analysis </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">ENFORCEMENT... of claims towards internal and external partners </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">COORDINATION... with production, procurement, sales and other departments </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">DOCUMENTATION... and reporting as well as continuous process improvement </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">ENSURING... of deadlines, cost control and risk minimization </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">SUPPORT... during audits </span></li> <li><span style="font-family:arial, helvetica, sans-serif">SHAPING... the mobility of the future! </span></li> </ul> <div><strong><span style="font-family:arial, helvetica, sans-serif">YOUR PROFILE</span></strong></div> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience in claim management in a manufacturing environment </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Technical understanding and analytical thinking </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Assertiveness and negotiation skills </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Structured, solution-oriented working style </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Knowledge of quality tools such as 8D report, PDCA, 5WHY </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Very good German and good English skills </span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Confident use of MS Office and ERP systems such as SAP</span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif">Our location is very well connected to public transport and only a 5-minute walk from Mödling railway station.</span></p> <p><span style="font-family:arial, helvetica, sans-serif">The minimum salary is from € 50,000 gross per year with appropriate qualifications.</span></p><p><span style="font-family:arial, helvetica, sans-serif"><strong>Become part of our team!</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif">Join us in shaping the mobility of the future!</span></p> <p><span style="font-family:arial, helvetica, sans-serif">At Knorr Bremse Group, more than 33,500 employees from over 100 locations and 30 countries around the globe are committed to progress on rail and road through technological excellence, sustainable management and social responsibility. With most recent revenue </span></p>