About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Summary Statement</b></H2> </div><div><p><span style="font-size:16.0px">ProCare Prosthetics' goal is that our patients feel known, educated, and prepared for the journey ahead. We collaborate with our patients throughout the entire process, innovating to build a custom prosthesis that will provide optimal fit and function. We ensure each step takes them where they want to go. At ProCare, our patients aren’t just patients, they are family. In 2021, ProCare joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. </span></p> <p> </p> <p><span style="font-size:16.0px">We are seeking a Clinical Assistant in the midtown area to promote workflow efficiency in the clinic. The Clinical Assistant helps alleviate stop gaps between clinical and administrative teams. This includes light clinical/technical work and assisting with patient care clerical duties. </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Duties & Responsibilities</b></H2> </div><div><ul> <li><span style="font-size:16.0px">Manage clinical administration tasks in support of clinical staff to keep cases on track for delivery. </span></li> <li><span style="font-size:16.0px">Support clinical staff in direct patient care needs during appointments. </span></li> <li><span style="font-size:16.0px">Perform outcomes measures, medical history documentation and clinical notes annotation support for clinical staff. </span></li> <li><span style="font-size:16.0px">Pour casts and use tools to make adjustments/modifications to prosthetic test sockets and other devices as directed under the supervision of the clinical staff. </span></li> <li><span style="font-size:16.0px">Collaborate with Patient Care Coordinators in the daily management of the Work in Process (WIP), scheduling and patient intake/out take of documentation. </span></li> <li><span style="font-size:16.0px">Support the shipping and receiving process of products for device procurement and delivery. </span></li> <li><span style="font-size:16.0px">Collaborate with Verification, Authorization and Billing teams to secure insurance authorizations for patient cases, financial responsibility, and medical documentation requirements. </span></li> <li><span style="font-size:16.0px">Maintain a clean office work environment including coordination of all office supplies. </span></li> <li><span style="font-size:16.0px">Meet work standards by following production, productivity, quality, and customer service standards established by the company. </span></li> <li><span style="font-size:16.0px">Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks. </span></li> <li><span style="font-size:16.0px">Identify and create improvements to processes to promote efficiency and productivity. </span></li> <li><span style="font-size:16.0px">Comply with Corporate Compliance and HIPAA responsibilities. </span></li> <li><span style="font-size:16.0px">Adhere to all safety regulations; compliance with Medicare and other governmental regulations; compliance with bloodborne and Occupational Safety and Health Administration (OSHA) requirements. </span></li> <li><span style="font-size:16.0px">Perform other duties and special projects as assigned. </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><ul> <li><span style="font-size:16.0px">Effective communication skills for accurate, concise, and organized oral and written communication with personnel, referral sources, patients, and care givers. </span></li> <li><span style="font-size:16.0px">Active listening, reading and comprehension skills for completing daily tasks related to clinical case management. </span></li> <li><span style="font-size:16.0px">Good interpersonal skills and ability to build professional relationships </span></li> <li><span style="font-size:16.0px">Strong computer skills including but not limited to EMR, Outlook, MS Office suite of products </span></li> <li><span style="font-size:16.0px">Ability to work effectively as a team member. </span></li> <li><span style="font-size:16.0px">Hand skills and experience with tools.</span></li> <li><span style="font-size:16.0px">Effective organizational, time management, and planning skills. </span></li> <li><span style="font-size:16.0px">Ability to work independently. </span></li> <li><span style="font-size:16.0px">High School diploma or GED, Associate Degree preferred. </span></li> <li><span style="font-size:16.0px">Six months experience preferred in providing customer service in the following settings: sports rehab, fitness, healthcare, and medical office. </span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Benefits</b></H2> </div><div><ul> <li><span style="font-size:16.0px">Medical</span></li> <li><span style="font-size:16.0px">Vision</span></li> <li><span style="font-size:16.0px">Dental</span></li> <li><span style="font-size:16.0px">Health savings accounts with employer contribution</span></li> <li><span style="font-size:16.0px">Flexible spending account options</span></li> <li><span style="font-size:16.0px">Company-paid life insurance policy</span></li> <li><span style="font-size:16.0px">DailyPay</span></li> <li><span style="font-size:16.0px">Generous Paid time off</span></li> <li><span style="font-size:16.0px">Company holidays</span></li> <li><span style="font-size:16.0px">Floating holidays</span></li> <li><span style="font-size:16.0px">100% company-paid short & long-term disability</span></li> <li><span style="font-size:16.0px">401k match up to 3.5%</span></li> </ul> <p> </p></div></div></div>