About this role
About Us: Zensurance is redefining commercial insurance for Canadian businesses. As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive. Zensurance has been recognized for its rapid growth and industry impact: ✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025)✅Deloitte’s Technology Fast 500 (2024, 2025)✅ Top Insurance Employers (2022) At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change. If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you! The Role: We're looking for a Senior Manager (known internally as a Practice Leader) to join our leadership team and help build out the Accounts team within the Sales department at Zensurance. In this role, you'll oversee all aspects of our Commercial Insurance Accounts and own the processes and customer experience to support a fantastic customer journey. Reporting to the Sales Director, you'll be leading a team of leaders, focusing on "coaching the coach" to elevate our management standards. You'll bring a deep customer service background to lift the skills of the entire department.