About this role
<p><strong>Who we are</strong></p> <p>Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.</p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Objective</H2> </div><div><ul><li>Responsible of the quality of service, and the speed and quality of service deployment on the infrastructure platforms. Ensures the availability of services with minimal risks, favoring automation and predictability on changes and deployments.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Activity</H2> </div><div><div><b>Release/Deploy</b></div><ul><li><div>Have a holistic end-to-end view on the service: application, underlying infrastructure and other dependencies.</div></li><li><div>Guarantee that the service you are in charge of can be installed, configured, changed, and operated in compliance with regulation, security, and the expected service levels.</div></li><li><div>Improve, through automation, the pipeline from development to operations (CI/CD) and all operations on the service.</div></li><li><div>Participate and validate service designs and changes, with the mission to ensure that quality of operations will remain at the proper level.</div></li><li><div>Evangelize automation to ensure consistency and as a way to improve availability, consistency, and confidentiality during operations.</div></li></ul><div> </div><div><b>Run and Operations</b></div><ul><li><div>Ensure the 2nd Line of Support for incidents and problem management.</div></li><li><div>Identify, gather and analyse metrics and events from both infrastructure and application to provide capacity planning, performance improvements and incident analysis.</div></li></ul><div> </div><div><b>Stakeholders Management</b></div><ul><li><div>Partner with the business and development teams as the voice of operations.</div></li><li><div>Propose application related evolutions to improve service and delivery quality.</div></li><li><div>Follow and report the expected and effective advancement of requested evolutions.</div></li><li><div>Partner with infrastructure provider as the voice of service delivery.</div></li><li><div>Follow the related service level.</div></li></ul></div></div></div><p><strong>Shape the evolution </strong></p> <p>We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. </p> <p>Learn more about life at Worldline at jobs.worldline.com</p> <p>We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.</p>