About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Objective</H2> </div><div><ul><li>Be responsible for providing estimation in the demand process, definition of the business and IT level requirements in the delivery process.</li><li>Coordinate functional solution alignments between development teams.</li><li>Support all processes like Release Management Change Management, testing, and go live.</li></ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Activity</H2> </div><div><div><b>Definition</b></div><ul><li><div>Support customers in the analysis and definition of business needs and requirements, provide specifications and keep these updated.</div></li><li><div>Ensure integrity and consistency of the end-to-end solution by detailing requirements and use cases across the different applications and services.</div></li><li><div>Design and refine the end-to-end solution across application landscape and document business and IT requirements.</div></li><li><div>Maintain an up-to-date product specification after implementation of changes.</div></li><li><div>Verify requests with Product Management to be aligned with the product evolution strategy.</div></li></ul><div> </div><div><b>Project Management</b></div><ul><li><div>Gather IT cost estimates during project initiation.</div></li><li><div>Improve and ensure project excellence.</div></li><li><div>Manage project assignments and coordinate technical alignments across development teams.</div></li></ul><div> </div><div><b>Sales and Business Line Support</b></div><ul><li><div>Ensure customer satisfaction during the demand and delivery process and keep the requirements up to date.</div></li><li><div>Build bridge between business (product, sales) and delivery teams with overarching views on the detailed requirements.</div></li><li><div>Provide guidance and coaching to other team members and relevant stakeholders.</div></li></ul><div> </div><div><b>Learning and Development</b></div><ul><li><div>Ensure proper communication on detailed requirements and use-cases to the relevant stakeholders (especially towards delivery teams).</div></li><li><div>Constantly maintain a good level of expertise and knowledge on the solution.</div></li></ul></div></div></div>