About this role
<p><u><b>About AkzoNobel</b></u></p> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p> <p> </p> <p>For more information please visit <a href="http://www.akzonobel.com">www.akzonobel.com </a></p> <p> </p> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Las Palmas de Gran Canaria</H2> </div><div><p> </p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:36.0pt;color:darkcyan">Technical Service Representative</span></strong></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The Technical Service Representative will provide technical customer support in shipyards and customer sites for Newbuilding and Maintenance & Repair projects. Also be the frontline sales support through proficient use of AkzoNobel products and services as well as a strong working knowledge of application techniques, support to customers, assisting them with product selection, answering application questions, and solving issues via phone, email or onsite.</span></p> <p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Delivers training to customers on the use and application of the company products, equipment and documentation both on-site at the customer’s location and within the training center.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Conduct demonstrations of products and transfers the knowledge on Akzo Nobel process as well as on technical problem solving to the customer</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Performs technical scans and audits at designated customers.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Actively participates together and as peer to allocated sales representative, in key phases of the sales process to prospects</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Proactively prevents and solves problems of a technical nature occurring at existing customers.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Conducts and/or assists in the testing process as well as in the implementation of new products and technologies.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Synchronizes own activities with all department using CRM, up-dates the key customers’ databases with valid, accurate and complete information (visit, products, equipment etc.)</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Cooperates with the technical department in handling complex technical issues and claims and in educating customers on solutions.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Supports product development with prototype selection advice and test market execution.</span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About the role</H2> </div><div><p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">The Job holder will have to protect the interests of AkzoNobel, being careful of the good practice of the applicators’ companies using our Marine and Protective Coatings products.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">He will attend paint applications and will provide Technical Advises in accordance with International Paint standards in New Building and Maintenance & Repair shipyards and fabrication sites.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Maintains allocated technical company equipment in a safe and proper manner.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Delivers periodical progress reports, proactively submits information regarding trends within the market and provides recommendations regarding improvements in the approach to the marketplace.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Assists sales department in the implementation of sales strategies and within key phases of the sales process, giving technical expert knowledge to their prospects.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Promotes the positive company image and develops long-term relations with customers.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Advises to the upper management on training types, recruit participants for the relevant technical courses and gains commitment for customer attendance.</span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">About You</H2> </div><div><p> </p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good experience in Marine and Protective Coatings paint industry (New Building and Maintenance & Repair).</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good experience in inspection.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good relationship with customer/applicators.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">FROSIO level III certified and/or NACE 2.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">English spoken, read and written.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good Knowledge of Office (Word, Excel) systems.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">International spirit and culturally aware.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Good team worker.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Basic knowledge relating to health and safety matters under the current legislation.</span></li> </ul> <p> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">What we offer</H2> </div><div><p style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </p> <ul style="list-style-type:disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Join a growing multinational company.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Stable project.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Professional and personal development in a dynamic environment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Hybrid teleworking modality.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Flexible remuneration.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Access to training platform.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">LI-NC1 #LI-Hybrid</span></p> <p> </p> <p> </p></div></div></div><p><span style="font-size:14.0px">At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p> <p><span style="font-size:14.0px">Requisition ID: <span contenteditable="false">53798</span> </span></p>