About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px">Alcance</H2> </div><div>Guide all the service in the areas under his/her responsibility - restaurant(s), banquet(s), bar(s), room service, mini-bar and disco(s) - coordinating teams in the field and providing assistance whenever necessary.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px">Responsabilidades y áreas de actuación</H2> </div><div>Guide and supervise a service area - Supervise the service in the areas under his/her responsibility restaurant(s), banquet(s), bar(s), room service, etc. and meet daily with teams to organise and give indications about the service to be performed. - Adjust and optimize the teams and material resources available to the events planned for each day. Verify daily occurrences, performance and conditions - Verify daily occurrences in the service, the quality level of products and service, the satisfaction/disatisfaction of customers, the sanitary, cleaning and hygiene conditions, ensuring the best capacity response of his/her teams and the quick resolution of potential problems when they occur.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px">Competencias de comportamiento</H2> </div><div><div>Orientación empresarial (ser eficiente)</div><div>Orientación hacia los objetivos (Ser Eficiente)</div><div>Adaptación a la transformación (Ser Ágil)</div><div>Orientación al Cliente (interno y externo) (Ser Apasionado)</div><div>Trabajo en equipo (Ser Colaborativo)</div><div>Resiliencia (Ser Ágil)</div><div>Rigor y atención al detalle (ser eficiente)</div><div>Proactividad (Ser Eficiente)</div><div>Conciencia ambiental y social (Ser Consciente)</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px">Competencias técnicas</H2> </div><div><div>Restaurant Service</div><div>F&B software (Micros)</div><div>HACCP</div><div>English</div><div>Customer Service</div></div></div></div>