About this role
<p> </p> <p><span style="font-size:18.0pt;font-family:arial, helvetica, sans-serif"><strong>Water Quality Sampling Officer</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We have an exciting opportunity for a Water Quality Sampling Officers to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. <strong>Could this be you?</strong></span></p> <p> </p> <ul type="disc"> <li><span style="font-family:arial, helvetica, sans-serif">We offer a competitive salary, depending on experience<strong> £27,052 - £33,341 </strong></span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A Company van</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Attractive pension scheme currently up to 12% company contribution</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Development opportunities in line with the Water Quality Sampling Officer progression plan</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">25 days annual leave plus bank holidays – plus 2 extra wellness days!</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Life assurance cover of 4 times pensionable salary</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Retail savings scheme</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Online GP service, cycle to work scheme, gym membership discounts and many more!</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Location - South Leeds, this covers the Leeds, Wakefield, Normanton areas</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Working Type:</strong> These are permanent opportunities working 37 hours per week, Monday to Friday. Once fully trained, you will be expected to participate in an operational standby rota, which involves out of hours working.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>What we do:</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">You will ensure that Yorkshire Water complies with Water Quality sampling regulations and always maintains 100% compliance. This is done by carrying out Water Quality Sampling as dictated by the regulatory sampling programme & to carry out investigational sampling as and when needed by the business.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Where you fit in:</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">As our <strong>Water Quality Sampling Officer</strong> you will</span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To comply with all the requirements of the WQ Sampling procedures, QMS and ISO17025 accreditation.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ensure that all sampling is conducted on water treatment works and distribution assets as per request or as dictated by the regulatory sampling programme. This involves collecting a range of different water quality samples at different process stages for dispatch and analysis at a central lab.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Carrying out random customer sampling as part of the regulatory sampling programme.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">When on site, helping to resolve customers issues as and when needed and reporting those that cannot be resolved immediately.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To identify and report anything that may compromise compliance to the Regulatory Sampling Programme such as observations that could pose a threat to public health.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To liaise effectively with other relevant personnel including Water Quality Scientists, Production Engineers and Field Technicians regarding any additional sampling required or to highlight site issues.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To report and mitigate Health & Safety and/or security issues.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To comply with company lone working policy.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To operate and interrogate corporate systems, such as Advantex, RTS, Odyssey and Lab Systems as required.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To identify the leadership behaviours required in your role and for your team utilising the Responsible Leader Framework.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>What skills & qualifications you will need:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Develops and maintains effective internal relationships, has a good teamwork focus and customer relations.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Basic IT skills in Office and email packages with willingness to learn.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience of delivering excellent customer service and resolution of customer contacts.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To understand potable water quality procedures.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Experience of working in a procedural and regulated environment.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Holds full valid driving licence and understands the challenges of occupational driving.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Is self-motivated and able to manage workload independently.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Ability to work at heights and within enclosed spaces.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Has a good sense of smell and taste for on-site testing.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">To have a basic understanding of water treatment operations and distribution systems.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>You will also benefit from having:</strong></span></p> <p> </p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Previous experience gained within the water or wastewater sectors or within the broader utilities, process, or manufacturing industry sectors.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proficient knowledge of corporate systems.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Previous experience of working in a quality or sampling role.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">An understanding of Water Quality Regulations.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Do we sound like your cup of tea?</strong><strong> </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">If you’ve got experience in Water Quality Sampling Officer and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Closing Date – 8th July</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong> </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Interview process – 1st stage telephone interview / 2nd stage face to face interview</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">All our roles are subject to a medical questionnaire, and further medicals when required.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">We are proud to serve the Yorkshire region and are committed to creating a diverse and inclusive environment that is reflective of the communities we serve. We strongly encourage candidates of all different backgrounds to apply.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.</span></p>