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QMS Auditor / Operations Quality Specialist (Johor Bahru, 01, MY) @ Celestica Jobs

Johor Bahru, Johor, MYOnsiteFull-time
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<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Req ID: 135673 </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Remote Position: No</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Region: Asia </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Country: Malaysia </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">State/Province: Johor </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">City: Johor Bahru </span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Summary</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">The <strong>Quality Management System (QMS) Auditor</strong> is responsible for the systematic evaluation, maintenance, and continuous improvement of the organization’s overall Quality Management System. Rather than inspecting individual physical parts, this role focuses on auditing the processes, policies, and systems that govern production, engineering, supply chain, and customer service.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif">The successful candidate ensures total alignment with <strong>ISO 9001:2015</strong> (and other industry-specific standards), manages the internal audit schedule, mitigates operational risk, and acts as the primary liaison during formal external and third-party registrar audits.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Detailed Description</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">Performs tasks such as, but not limited to, the following:</span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>1. QMS &amp; Process Governance</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Internal Audit Management:</strong> Develop, schedule, and execute the annual Internal QMS Audit Plan across all departments (Engineering, Operations, Supply Chain, HR, and Sales) to verify process effectiveness and ISO 9001:2015 compliance.</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Process Approach Auditing: </strong>Audit organizational workflows from end to end, ensuring that process inputs, outputs, and performance metrics (KPIs) are clearly defined and controlled.</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>External Audit Liaison:</strong> Serve as the key point of contact and facilitator for third-party registrar audits, customer quality audits, and regulatory body inspections.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>2. CAPA &amp; Continuous Improvement</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Corrective &amp; Preventive Actions (CAPA): </strong>Issue and track Non-Conformance Reports (NCRs) resulting from system audits. Partner with process owners to ensure thorough Root Cause Analysis (using 5-Why, 8D, or Fishbone diagrams).</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Effectiveness Verifications: </strong>Perform follow-up audits to rigorously verify that implemented corrective actions have permanently resolved the systemic issues and prevent recurrence.</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Risk-Based Thinking:</strong> Evaluate company processes for operational risks and opportunities, ensuring risk mitigation steps are integrated directly into the QMS.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>3. Documentation &amp; Document Control</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Controlled Document Review:</strong> Audit the document control system to ensure all standard operating procedures (SOPs), work instructions, and quality manuals are up-to-date, approved, and accessible.</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Management Review Support:</strong> Gather, analyze, and present audit trend data, non-conformance metrics, and customer satisfaction indicators to senior leadership during scheduled Management Review meetings.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>4. Training &amp; Quality Culture</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>ISO Awareness:</strong> Conduct training sessions for plant personnel and management regarding ISO 9001 requirements, internal audit processes, and the importance of compliance.</span><br><span style="font-family:arial, helvetica, sans-serif"><strong>Auditor Mentorship:</strong> Train and mentor a team of cross-functional internal auditor volunteers to assist with departmental reviews.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Knowledge/Skills/Competencies</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif"><strong>Education</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Bachelor’s degree in Business Administration, Engineering, Quality Management, or a related technical field (or equivalent extensive experience).</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Experience</strong></span></p> <ul> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>3–5 years</strong> of dedicated experience working within an ISO 9001 certified environment, with a primary focus on quality system auditing or compliance management.</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif">Proven experience leading full-lifecycle internal audits and managing a corporate CAPA system.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Required &amp; Preferred Certifications</strong></span></p> <ul> <li style="list-style-type:none"> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Required:</strong> ISO 9001:2015 Internal Auditor certification (Lead Auditor certification highly preferred).</span></li> <li style="font-family:arial, helvetica, sans-serif"><span style="font-family:arial, helvetica, sans-serif"><strong>Preferred:</strong> ASQ Certified Quality Auditor (CQA) or Certified Manager of Quality/Organizational Excellence (CMQ/OE).</span></li> </ul> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Technical Requirements &amp; Skills</H2> </div><div><table style="width:83%" border="0" cellpadding="0"> <tbody> <tr> <td style="width:17%"> <p><span style="font-family:arial, helvetica, sans-serif"><strong>ISO Standards</strong></span></p> </td> <td style="width:83%"> <p><span style="font-family:arial, helvetica, sans-serif">Mastery of <strong>ISO 9001:2015</strong> clauses, definitions, and high-level structure (Annex SL).</span></p> </td> </tr> <tr> <td style="width:17%"> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Audit Methodologies</strong></span></p> </td> <td style="width:83%"> <p><span style="font-family:arial, helvetica, sans-serif">Expert proficiency in audit planning, interviewing techniques, evidence collection, and report writing (ISO 19011 standards).</span></p> </td> </tr> <tr> <td style="width:17%"> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Core Quality Tools</strong></span></p> </td> <td style="width:83%"> <p><span style="font-family:arial, helvetica, sans-serif">Deep understanding of Root Cause Analysis tools (8D, Fishbone, 5-Why) and Risk Management (FMEA).</span></p> </td> </tr> <tr> <td style="width:17%"> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Data &amp; Systems</strong></span></p> </td> <td style="width:83%"> <p><span style="font-family:arial, helvetica, sans-serif">Experience navigating Quality Management Software (e.g., ETQ, MasterControl, TrackWise) and ERP systems (SAP/Oracle).</span></p> </td> </tr> <tr> <td style="width:17%"> <p><span style="font-family:arial, helvetica, sans-serif"><strong>Analytical Skills</strong></span></p> </td> <td style="width:83%"> <p><span style="font-family:arial, helvetica, sans-serif">Ability to analyze complex procedural data to identify trends, gaps, and systemic vulnerabilities.</span></p> </td> </tr> </tbody> </table></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Notes</H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif">This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.</span></p></div></div></div><p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).<br>At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif"><strong>COMPANY OVERVIEW:</strong><br>Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.</span></p> <p> </p> <p><span style="font-size:10.0pt;font-family:arial, helvetica, sans-serif">Celestica would like to thank all applicants, however, only qualified applicants will be contacted.<br>Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> </span></p>

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