About this role
<p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif"><u><strong>ABOUT US:</strong></u></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Find out more about life at Alter Domus at careers.alterdomus.com </span></p> <p> </p><p><span style="font-family:tahoma, arial, helvetica, sans-serif">Reporting to the Head of Business Continuity, the Global Business Continuity Senior Officer is responsible for supporting the design, implementation, and ongoing management of Alter Domus's global Business Continuity Management System (BCMS), ensuring the organization can effectively respond to disruptions, emergencies, and crises. This role requires proven expertise in operating enterprise-wide BCMS frameworks across multiple jurisdictions and time zones within complex financial services environments.</span></p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif">You will safeguard AD's operational resilience, protecting key stakeholders, reputation, brand, and value-creating opportunities through a holistic management process that identifies potential threats and builds organizational capability for effective response and recovery.</span></p> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Business Continuity Management System (BCMS)</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Support and maintain a comprehensive ISO 22301 compliant BCMS across the organization’s global operations including governance frameworks, policies, and procedures.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Contribute to the strategic development of the BCMS, ensuring scalability and adaptability across multiple countries, business units, and regulatory jurisdictions.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Maintain Business Continuity Plans (BCPs) with documented procedures that guide the organization to respond, recover, resume, and restore to pre-defined operational levels following disruptions.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Act as the primary point of accountability for BCMS execution and maturity across the EMEA region, working closely with the Global Head of Business Continuity to ensure alignment with enterprise-wide objectives.</span></li> </ul> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Incident & Crisis Management</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Support the maintenance of Crisis Management and Emergency Management frameworks, including crisis communication plans, emergency response procedures, and business-wide escalation matrices.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Implement the command structure for incident and crisis management, operating within clear governance, escalation protocols, and decision-making frameworks aligned with organizational hierarchy.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Coordinate cross-functional crisis response, ensuring appropriate representation and coverage from all critical functions (Operations, Technology, Cybersecurity, Legal, Communications, People Services, Facilities) throughout business continuity events.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Lead through incidents to minimize their impact on the organization’s operations, ensuring rapid recovery of business services and continuity of critical functions.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Deliver training and simulation exercises to prepare for effective performance during high-pressure incidents.</span></li> </ul> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Stakeholder Engagement & Governance</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Contribute to comprehensive training and awareness programs at all organizational levels, embedding resilience competencies throughout the enterprise.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Communicate roles and responsibilities for incident management and business continuity across teams and individuals, ensuring adequate coverage and succession planning.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Partner with global business units, technology teams, risk management, and compliance functions to ensure integrated resilience capabilities, while maintaining alignment with global frameworks.</span></li> </ul> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Testing, Assurance & Continuous Improvement</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Support a robust testing and exercising program, including tabletop exercises, simulations, and live tests to validate BCP effectiveness and identify improvement areas.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Conduct regular reviews and assessments of the BCMS following material business changes, mergers/acquisitions, regulatory changes, or significant incidents.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Lead business impact analyses (BIA) and risk assessments across global operations to inform resilience strategies and recovery time objectives (RTOs).</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Monitor and report on BCMS metrics, KPIs, and KRIs to demonstrate resilience maturity and drive continuous improvement.</span></li> </ul> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Cultural & Strategic Contribution</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Promote and build the Alter Domus brand and culture both internally and externally, acting as an ambassador and role model to embed the Alter Domus Values and our Employer Value Proposition.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Support a culture of compliance and risk control to mitigate financial, operational and reputational risks.</span></li> </ul> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Ensure adherence to the highest Environmental, Sustainability and Governance (ESG) standards.</span></li> </ul> <p><span style="font-family:tahoma, arial, helvetica, sans-serif"><strong>PROFILE</strong></span></p> <h2><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt">Required Qualifications & Experience</span></span></h2> <p><span style="font-family:tahoma, arial, helvetica, sans-serif"><strong> </strong></span>Minimum 5 years of progressive experience in Business Continuity Management.</p> <ul> <li>Experience in incident management, crisis management, and business continuity with strong technology, cyber recovery, and vendor-risk knowledge.</li> <li>Some experience in driving resilience for financial services organizations, particularly client services and/or fund administration businesses.</li> <li>Motivation to build on the role and develop operational resilience to meet the expectations of our clients and regulators alike.</li> <li>Some understanding of global financial services regulations and technology trends.</li> </ul> <h2><span style="text-decoration:underline"><span style="font-size:14.0pt;font-family:tahoma, arial, helvetica, sans-serif">Preferred Additional Experience</span></span></h2> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Experience with operational resilience frameworks and integration with enterprise risk management, technology resilience, and third-party risk programs</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Knowledge of disaster recovery, IT service continuity, crisis communications, and emergency management in 24/7 operational environments</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Experience in fund administration, private equity, real estate, or alternative investment environments</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Successful regulatory examinations or audit management related to business continuity</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Professional certifications such as CBCP, MBCI, CBCI, ISO 22301 Lead Implementer/Auditor, or equivalent</span></li> </ul> <p><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt"><strong>BEHAVIOURAL COMPETENCIES</strong></span></span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will demonstrate commercial acumen combined with technical expertise, analytical problem-solving skills</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will possess strong interpersonal skills – influencing and building trust, navigating complexity and ambiguity with confidence and negotiating with and focus.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will have a proven track-record of working autonomously and demonstrate strong team-working skills, using them to build internal networks to achieve your objectives.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will have an intellectual curiosity and a global mind-set, allowing you to partner effectively across your region and beyond with agility and flexibility.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will have high energy and passion to drive the business and positively influence others.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will be adept at managing competing demands on your time, actively prioritising and remaining calm under pressure while navigating complexity and challenges with confidence and resilience.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Possess personal learning agility and an ability to adopt and champion new skills and ways of working to role model and inspire others.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">You will demonstrate a strong commitment to high integrity and ethics</span></li> </ul> <p><span style="font-family:tahoma, arial, helvetica, sans-serif"><strong> </strong></span><span style="text-decoration:underline"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt"><strong>KEY RELATIONSHIPS</strong></span></span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Head of Business Continuity & Business Continuity team</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Local leaders</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Tech leaders</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif">Risk & Compliance leaders</span></li> </ul><p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif"><u><strong>WHAT WE OFFER</strong></u></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">We are committed to supporting your development, advancing your career, and providing benefits that matter to you. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><strong>Our global benefits also include:</strong></span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Support for professional accreditations such as ACCA and study leave </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Flexible arrangements, generous holidays, plus an additional day off for your birthday!</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Continuous mentoring along your career progression </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Active sports, events and social committees across our offices </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">24/7 support available from our Employee Assistance Program </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">The opportunity to invest in our growth and success through our Employee Share Plan </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">Plus additional local benefits depending on your location </span></li> </ul> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt">Alter Domus is an Equal Opportunity Employer: <a href="https://careers.alterdomus.com/en/equitystatement">Equity Statement</a> </span><br><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. </span></p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: <a style="color:#0563c1;text-decoration:underline" title="https://alterdomus.com/privacy-notice/" href="https://alterdomus.com/privacy-notice/" target="_blank" rel="noopener">https://alterdomus.com/privacy-notice/</a>) </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif">#LI-HYBRID #LI-PM1</span></p>