About this role
<p><span style="font-size:14.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><u><strong>ABOUT US:</strong></u></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Find out more about life at Alter Domus at careers.alterdomus.com </span></p> <p> </p><p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"><span style="text-decoration:underline;font-size:14.0pt;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif"><strong>Job Description</strong> </span></span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">As a Team Leader of the Immigration Services Team, you will motivate and develop your team, actively role modelling a culture of continuous improvement and service quality, managing day to day performance, and improving capability as necessary to deliver a best-in-class service.</span></p> <p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"> </p> <p style="text-align:justify;margin:0.0cm 0.0cm 10.0pt;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Specifically, you will:</span></p> <ul> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Lead and manage a team of Immigration Officers and Senior Officers, ensuring effective performance, development, and engagement.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Execute the day-to-day operations of immigration operations, ensuring timely and accurate processing of employment permits, visas, and international transfers.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Execute international transfers and secondments (including but not limited to coordinating immigration vendors, coordinating process with employees and People teams, preparing required documentation).</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Manage the documentation process for employment permits, including tracking expiration dates, collecting cost approvals, and raising orders for renewals.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ensure that all required documentation for international transfers and secondments is prepared accurately and in a timely manner.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Act as the first point of escalation for employment permit change, renewal, and international transfer-related queries, delivering excellent customer service and resolution.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ensure compliance with immigration laws and regulations, proactively identifying risks and implementing controls to mitigate them.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ensure that all immigration and relocation processes are standardized and aligned with global policies while being responsive to local market needs.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Liaise with other People Operations teams to ensure seamless integration of immigration processes with broader People functions.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Communicate effectively with employees and stakeholders regarding immigration-related queries and processes.</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Track and report on all employment permit changes and renewals documentation activities across all regions, ensuring adherence to agreed SLAs.</span></li> </ul> <p style="margin:0.0cm 0.0cm 10.0pt 18.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"> </p> <p style="margin:0.0cm 0.0cm 10.0pt 18.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"><span style="text-decoration:underline;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:14.0pt"><strong>Your Profile</strong> </span></span></p> <p style="margin:0.0cm 0.0cm 10.0pt 18.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:'Aptos Display', sans-serif;color:black"> </p> <ul> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">3+ years’ experience in global mobility or employment permit administration, legal background would be considered as advantage.</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Experience in immigration and/or internal mobility</span></li> <li style="text-align:justify;line-height:115%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt">Experience in team management or a demonstrated ability to lead and motivate a team, fostering a collaborative and supportive environment.</span></span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Fluent in English (both in speaking and writing), other language would be considered as advantage.</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Higher education.</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ability to work independently as well as part of a team environment.</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Ability to prioritize tasks when working with high volume of assignments.</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">High attention to detail combined with computer literacy (MS Word, Excel).</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black">Positive attitude and good communication skills, strong stakeholders’ management skills.</span></li> <li style="line-height:105%;font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:12.0pt;line-height:115%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Project management skills and experience would be considered as advantage.</span></li> </ul><div id="tor__fextJobDescFooter_div"><span id="sr-only-notify-tor__fextJobDescFooter"></span></div> <div id="tor__fextJobDescFooter_readOnlyDiv"> <p> </p> <p><span style="font-size:14.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><u><strong>WHAT WE OFFER</strong></u></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">We are committed to supporting your development, advancing your career, and providing benefits that matter to you. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>Our global benefits also include:</strong></span></p> <ul> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Support for professional accreditations such as ACCA and study leave </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Flexible arrangements, generous holidays, plus an additional day off for your birthday!</span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Continuous mentoring along your career progression </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Active sports, events and social committees across our offices </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">24/7 support available from our Employee Assistance Program </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">The opportunity to invest in our growth and success through our Employee Share Plan </span></li> <li style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">Plus additional local benefits depending on your location </span></li> </ul> <p> </p> <p><span style="font-size:12.0pt;color:black;font-family:tahoma, arial, helvetica, sans-serif"><strong>Monthly base salary</strong> for this position is from 3000 to 4000 EUR gross. Final offer will be determined based on your competences, qualifications and professional experiences. </span></p> <p> </p> <p><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:12.0pt;color:black"><strong>Equity in every sense of the word:</strong></span></p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.</span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: <a style="color:black;text-decoration:underline" title="https://alterdomus.com/privacy-notice/" href="https://alterdomus.com/privacy-notice/" target="_blank" rel="noopener">https://alterdomus.com/privacy-notice/</a>) </span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">#LI-HYBRID</span></p> <p><span style="font-size:12.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black">#LI-SS17</span></p> </div>