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T&T - Graduate Analyst - Sales & Service (Deloitte Digital) PMO - TH (Bangkok, TH) @ Deloitte SEA Services Sdn Bhd

Bangkok, THOnsiteFull-time
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About this role

<p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Are you ready to unleash your potential?</strong></span></span></p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. </span></span></span></p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">We believe we have a responsibility to be a force for good, and </span><a style="color:#0563c1;text-decoration:underline" href="https://www2.deloitte.com/id/en/pages/about-deloitte/topics/worldimpact.html">WorldImpact</a><span style="color:#0e101a"> is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. </span></span></span></p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. </span></span></span></p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.</span></span></span></p> <p> </p> <p><span style="font-size:10.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">Ready to unleash your potential with us? Join the winning team now!</span></span></span></p> <p> </p> <p style="text-align:justify"><strong><span style="font-size:10.0pt">Work you will do:</span></strong></p> <p style="text-align:justify"> </p> <div> <div> <p><span style="font-size:10.0pt">In the Sales &amp; Services offering, you will leverage insight-driven strategies and advanced technology solutions to energize sales and service operations for digitally powered growth and enhance our client’s customer relationships with immersive experiences powered by leading digital arts. Eighty percent of the customer moments that make up their brand happen in the sales and service experience. We not only help our clients to make those memorable for their customers, but we integrate their whole business around those moments—whether it’s a trip into their supply chain, logistics, and fulfilment, or advancing the customer mind-set of their employees and partners. </span></p> </div> <div> <p> </p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Collecting and understanding client business and technical requirements </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Developing techno functional solutions within Salesforce – with focus on Sales and Service </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Training clients on how to use Salesforce Solutions and serving as the subject matter advisor on the Salesforce – Cloud for Customer, Sales Cloud and Service Cloud platform </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Interacting with internal, client and partner stakeholders </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Participating in solution design, implementation, and systems integration </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Contributing to overall deliverables </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Supporting project team on on-going project activities to ensure project is delivered on-time, on-budget </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Continuously engage and follow up end to end customers’ journey </span></p> </li> </ul> </div> <div> <p><span style="font-size:10.0pt"> </span></p> </div> <div> <p><span style="font-size:10.0pt">Enough about us, let’s talk about you </span></p> </div> </div> <div> <div> <p><span style="font-size:10.0pt"> </span></p> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Strong academic degree in Business, Engineering, Computer Science, IT, or related disciplines </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Able to run workshops to define requirements and use cases </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Experience of capturing business requirements </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Understanding of CRM processes (e.g., Sales Transformation and Service Excellence best practices, use cases, architecture principles) </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Experience in front-end framework with good knowledge of SQL, HTML and CSS </span></p> </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-size:10.0pt"> <p><span style="font-size:10.0pt">Able to carry conversations as a consultant with different level of stakeholders </span></p> </li> </ul> <p style="font-size:10.0pt"> </p> <p><strong>Due to volume of applications, we regret that only shortlisted candidates will be notified.</strong></p> <p> </p> <p><strong>Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.</strong></p> <p> </p> <p><strong>This role is open to those that possess a valid permit or status to work in Thailand.</strong></p> <p> </p> <p><span style="color:#ffffff"><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>#LI-HL</strong></span></span></span></p> <p> </p> </div> </div>

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