About this role
<p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Are you ready to unleash your potential?</strong></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. </span></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">We believe we have a responsibility to be a force for good, and </span><a style="color:#0563c1;text-decoration:underline" href="https://www2.deloitte.com/id/en/pages/about-deloitte/topics/worldimpact.html">WorldImpact</a><span style="color:#0e101a"> is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. </span></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. </span></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.</span></span></span></p> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#0e101a">Ready to unleash your potential with us? Join the winning team now!</span></span></span></p> <p><br><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Work you’ll do</strong></span></span></p> <p> </p> <ul> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Deliver end-to-end ServiceNow implementations across a range of enterprise solutions, tailored to client needs</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Engage with clients to gather requirements, define solutions, and provide expert guidance on ServiceNow best practices.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Translate business needs into technical solutions through detailed design and hands-on configuration within the ServiceNow platform.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Collaborate with cross-functional teams including project managers, developers, and client stakeholders to ensure successful delivery.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Provide mentorship and guidance to junior consultants and developers within the team.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Conduct workshops, training sessions, and client demos to ensure user adoption and solution alignment.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Perform system administration, platform upgrades, and patch management when necessary.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Ensure all deliverables adhere to quality standards, timelines, and budget requirements.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Stay updated on the latest ServiceNow releases and features, proactively identifying opportunities for improvement or innovation.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Assist in proposal development, pre-sales activities, and client presentations as needed.</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Your role as a leader</strong></span></span></p> <p> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;color:black;background-color:white;font-family:arial, helvetica, sans-serif">At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:</span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams. </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others. </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations. </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success. </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others. </span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.</span></li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.</span></li> </ul> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Requirements:</strong></span></p> <p> </p> <ul> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">5+ years’ experience in Design and Implementation of ServiceNow Automation Platform</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Team player with effective interpersonal and communication skills<span style="border:1.0pt none windowtext;padding:0.0cm"> </span></span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Exceptional problem-solving ability. Logical reasoning, creative thinking, comfort with numbers, and the ability to untangle complex issues<span style="border:1.0pt none windowtext;padding:0.0cm"> </span></span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Strong passion for consulting, ability to adapt and cope in a fast pace, challenging work hours and environment :<span style="border:1.0pt none windowtext;padding:0.0cm"> </span></span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 0.0cm 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">Willingness to work outside of office base as project needs require</span></li> <li style="line-height:normal;margin:0.0cm 0.0cm 8.0pt 0.0px;font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif">An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.<span style="border:1.0pt none windowtext;padding:0.0cm"> </span></span></li> </ul> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong><span style="border:1.0pt none windowtext;padding:0.0cm">To be successful in this role, you should have the following key experience and capabilities: </span></strong></span></p> <p style="margin:0.0cm;line-height:normal;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0cm;margin-top:0.0px" type="disc"> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:12.0pt;color:black;background-color:white;font-family:arial, helvetica, sans-serif">ServiceNow Certified System Administrator</span></p> </li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">ServiceNow Certified Implementation Specialist (ITSM or other modules) </span></p> </li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-size:12.0pt;border:1.0pt none windowtext;padding:0.0cm;font-family:arial, helvetica, sans-serif">ServiceNow Certified Application Developer, will be a plus point</span></p> </li> <li style="line-height:normal;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;font-size:12.0pt;font-family:arial, helvetica, sans-serif"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">ServiceNow Discovery<span style="border:1.0pt none windowtext;padding:0.0cm">, will be a plus point</span></span></p> </li> </ul> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Due to volume of applications, we regret that only shortlisted candidates will be notified. </strong></span></p> <p> </p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.</strong></span></p> <p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><span style="color:#ffffff"><strong>#LI-CY</strong></span></span></p>