About this role
<p><strong>Title: </strong>Intern – Project Management & Operations Excellence<br><br><br><strong>Are you ready to unleash your potential?</strong><br><br>At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. <br><br>We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. <br><br>Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. <br><br>We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.<br><br>Ready to unleash your potential with us? Join the winning team now!</p> <p><strong>About Deloitte University (DU) </strong></p> <p>Deloitte University (DU) is a global centre of excellence dedicated to developing the next generation of leaders. It offers a unique environment where Deloitte professionals and valued clients come together for immersive learning experiences, personal growth, and strategic networking. More than just a training facility, DU serves as a cultural hub. A place for shaping mindsets, fostering collaboration across geographies, and reinforcing Deloitte’s purpose, values, and commitment to world-class talent development.</p> <p><br><strong>Work you’ll do</strong></p> <p><strong>About the Role:</strong></p> <p> </p> <p>We are seeking a dynamic, driven and versatile intern to support our Project Management and Operational Excellence teams. This opportunity is ideal for someone eager to work across strategy, execution, and optimization within a collaborative and dynamic environment. The intern will have the opportunity to contribute meaningfully to strategic initiatives, project management and operations execution.</p> <p> </p> <p>The <strong>Project Management role</strong> is ideal for someone with strong analytical thinking, visual storytelling skills, and a flair for curating strategic ideas into practical, visually compelling outputs to support the planning, execution, and delivery of key projects.</p> <p> </p> <p>The <strong>Operational Excellence role</strong> is ideal for someone who is versatile, has strong communication skills, and brings a continuous improvement mindset—applying logical thinking and process optimization to enhance operational efficiency and effectiveness.</p> <p> </p> <p><strong>Primary responsibilities</strong>:</p> <p> </p> <p><u>Project Management</u></p> <p>· Maintain and organize the digital copy of all project documentation</p> <p>· Provide support in the preparation of functions and workstreams working templates and materials</p> <p>· Produce communication materials for internal and external stakeholders</p> <p>· Update and track project schedule, milestones, risks and dependencies across cross-functional workstreams</p> <p>· Assist in maintaining project dashboards, status reports, and governance documentation</p> <p>· Assist with maintaining Financial Models and Project Tools</p> <p>· Support workshops and put forward design-tailored solutions for internal and external clients</p> <p>· Assist with the creation of client-ready presentations and curate/design strategic content</p> <p>· Draw insights and synthesized findings from qualitative and quantitative research</p> <p>· Support in minutes-taking and action lists, as well as, other administrative support</p> <p> </p> <p><u>Operations Excellence </u></p> <p>· Strategic Operations</p> <p>o Analyze operational processes and identify areas for improvement and optimization.</p> <p>o Assist in developing SOPs, workflows, and playbooks for recurring business activities.</p> <p>o Collect and synthesize data to support decision-making and operational planning.</p> <p>o Collaborate in designing operational dashboards and visual reports.</p> <p>o Help streamline communication and collaboration across teams through structured systems.</p> <p>· Ground Operations</p> <p>o Assist in monitoring and managing day-to-day operational activities to ensure smooth business functioning.</p> <p>o Support the implementation and adherence to standard operating procedures (SOPs) and workflow processes.</p> <p>o Collect, analyze, and report operational data to identify inefficiencies and recommend improvements.</p> <p>o Collaborate with cross-functional teams to facilitate communication and coordination of operational tasks.</p> <p>o Help develop and maintain operational dashboards and reporting tools to track key performance indicators (KPIs).</p> <p>o Participate in process improvement initiatives by contributing insights and supporting execution plans.</p> <p>o Provide logistical and administrative support for on-site activities and stakeholder engagement.</p> <p> </p> <p><strong>Job requirements</strong></p> <p>· Undergraduates/Current students in the field of Project Management, Business, Economics, Communications, or a related field</p> <p>· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)</p> <p>· Previous internship experience in a related field is desirable but not required.</p> <p>· A professional attitude and a strong commitment to completing tasks on time</p> <p>· Strong written and verbal communication skills, with the ability to produce clear and effective communication materials</p> <p>· Ability to work effectively within a team and support various project needs as required</p> <p>· Ability to adapt to new tasks and environments quickly</p> <p>· Strong logical reasoning, systems thinking, and analytical skills</p> <p>· Self-driven, detail-oriented, and adaptable to a dynamic environment</p> <p> </p>