About this role
<p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Are you ready to unleash your potential?</span></span></b></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#0e101a">At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve. </span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#0e101a">We believe we have a responsibility to be a force for good, and <a href="https://www2.deloitte.com/id/en/pages/about-deloitte/topics/worldimpact.html"><span style="color:blue">WorldImpact</span></a></span></span></span><a name="_msoanchor_1"></a><a href="#_msocom_1"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:blue">[WSY1]</span></span></span></a><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"> <span style="color:#0e101a"> is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices. </span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#0e101a">Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals. </span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#0e101a">We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.</span></span></span></span></span></span></p> <p> </p> <p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:#0e101a">Ready to unleash your potential with us? Join the winning team now!</span></span></span></span></span></span></p> <p style="text-align:justify"> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:10.0pt"><span><span style="color:#2e3849">Work you will do</span></span></span></b></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.</span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation. </span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">You will be part of Artificial Intelligence & Data (AI&D) Service Offering, Aligned with Financial Service, for Banking (retail, SME, wholesale, and wealth) or Insurance (Life & General Insurance) and drive the latest and best-in-class transformation narrative for our Financial Services (FS) sector clients across SEA. Typical engagements which you could be involved in include: </span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">Business & Operations transformation initiatives driven by AI & Data such as:</span></span></span></span></span></span></p> <p> </p> <ul> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Enable omni-channel customer journey and experience design</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Operating model based on analytics practices</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Digital enablement and platform implementation </span></span></span></span></span></span></span></li> </ul> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">You will support Deloitte and client’s business growth by:</span></span></span></span></span></span></p> <p> </p> <ul> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates </span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Using tech, human-centered design thinking and innovative approaches to solve business needs. </span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Participating in team problem solving efforts and offer ideas to solve client issues.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning. </span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Conducting relevant research, data analysis, and create reports.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Maintaining responsibility for quality, completion, and accuracy of work products.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Assisting in proposal development, as requested.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.</span></span></span></span></span></span></span></li> </ul> <p> </p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b>Your role as a leader</b></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:</span></span></span></p> <p> </p> <ul> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="color:black">Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.</span></span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.</span></span></span></li> <li><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif">Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.</span></span></span></li> </ul> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:10.0pt"><span><span style="color:#2e3849">Enough about us, let's talk about you</span></span></span></b></span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"> </span></span></span></p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span><span style="color:#2e3849">If you are someone with: </span></span></span></span></span></span></p> <ul> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Bachelor or Masters' Degree in any relevant discipline.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Minimum 15 years of working experience in the Consulting Industry within Financial Services clientele </span></span></span></span></span></span></span></li> </ul> <ul> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>It would be great to have </span></span></span></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Business problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse)<img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg==" style="width:1.0px;height:1.0px"><img src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAAEAAAABAQMAAAAl21bKAAAABlBMVEX///8AAABVwtN+AAAAAXRSTlMAQObYZgAAAAFiS0dEAf8CLd4AAAAEZ0lGZwAAAAp8We1TAAAADGNtUFBKQ21wMDcxMgAAAAdPbbelAAAACklEQVQY02NgAAAAAgABmGNs1wAAAABJRU5ErkJggg==" style="width:1.0px;height:1.0px"></span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Good foundation in Data Management, Data Governance (AI Model, ML Ops)</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Banking domain analytics within mass market; </span></span></span></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>wealth or private banking sales & customer 360 analytics</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>fraud-compliance-risk analytics</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>operational productivity & capacity analytics</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>human resource analytics or various advanced analytical frameworks for SME / commercial banking</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>transaction banking, payments, etc.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc.</span></span></span></span></span></span></span></li> </ul> </li> </ul> </li> </ul> <ul> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>It would be nice should you have </span></span></span></span></span></span></span> <ul style="list-style-type:circle"> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Good foundation in programming language i.e (at least one) R, Python, Scala</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Regional Financial Services Experience, across SEA</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>Strong client relationship skills, including an ability to independently engage with clients.</span></span></span></span></span></span></span></li> <li><span style="font-size:11.0pt"><span style="color:#2e3849"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:10.0pt"><span>An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments</span></span></span></span></span></span></span></li> </ul> </li> </ul> <p> </p> <p style="text-align:justify"><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif"><span style="color:black">Responsibilities</span></span></span></b></span></span></span></p> <ul style="margin-bottom:11.0px"> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Collaborate with clients to understand their business needs, challenges, and goals within the banking sector</span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Lead or Manage:</span></span></span></span></span></span> <ul style="list-style-type:circle"> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Opportunity Management – RFI /RfP Process, Solution Designing, Budgeting and Account Planning</span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Delivery Management – Project Management, Manage Project Team, Project P&L</span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Leadership - Mentor and coach team members, fostering their professional growth and development within the banking consulting domain</span></span></span></span></span></span></li> </ul> </li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Provide subject matter expertise in banking industry trends, regulations, and best practices to guide clients in making informed</span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Collaborate with cross-functional teams, including data analysts, technology experts, and business development, to deliver comprehensive solutions to clients.</span></span></span></span></span></span></li> <li style="text-align:justify"><span style="font-size:11.0pt"><span><span><span style="font-family:Calibri, sans-serif"><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Stay updated on emerging technologies, market trends, and regulatory changes affecting the banking industry to provide proactive advice to clients</span></span></span></span></span></span></li> </ul> <p style="text-align:justify"> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Due to volume of applications, we regret that only shortlisted candidates will be notified. </span></span></b></span></span></span></p> <p> </p> <p><span style="font-size:11.0pt"><span><span style="font-family:Calibri, sans-serif"><b><span style="font-size:9.0pt"><span style="font-family:'Arial', sans-serif">Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.</span></span></b></span></span></span></p> <p> </p>