About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:115%;font-family:'Brown LL TT Light'">THE ROLE</span></strong><span style="font-size:9.0pt;line-height:115%;font-family:'Brown LL TT Light'"> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;line-height:115%;font-family:'Brown LL TT Light'">OPTIMIZE, ENABLE, INNOVATE!</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Brown LL TT Light'"><br><strong>THE ROLE</strong></span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">The eCommerce Supervisor will support the Commercial Lead in driving commercial performance across both <strong>e‑commerce</strong></span><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">(50%)</span></strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> and <strong>offline </strong></span><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">(Department Store)</span></strong><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> retail</span></strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> channels</span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">(50%)</span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">. The role focuses on retailer negotiations, sales operations, promotional execution, and cross‑functional coordination to ensure strong business performance and smooth execution in the Korean market.</span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>Key Responsibilities</span></strong></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>1. E‑commerce Sales Support</span></strong></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">1. Sales Operations Support</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Assist in daily sales tracking, order management, and performance reporting.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Ensure accurate data updates and timely issue resolution across platforms.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">2. Channel Coordination</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Coordinate with key e-commerce partners and marketplaces.</span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">(Naver, KKT, Department store online)</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Support campaign setup, product listings, and promotional execution.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">3. Content & Product Management</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Manage PDP updates, pricing accuracy, and promotional information.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Ensure brand consistency and compliance across online touchpoints.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">4. Inventory & Supply Support</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Monitor stock levels and support replenishment planning.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Work closely with supply chain to prevent OOS and minimize aging stock.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Input and review S&OP process for eCommerce</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">5. Reporting & Analysis</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Prepare weekly and monthly sales performance reports.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Support data analysis to identify trends and optimization opportunities.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>2. Offline Retail Sales Support</span></strong></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">1. Sales & Performance Management</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Drive sales targets and improve productivity per door.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Monitor sell-in/sell-out, inventory, and identify growth opportunities.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">2. Account Management</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Build strong partnerships with department store buyers.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Negotiate trading terms, space, and promotional visibility.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">3. Retail Execution & Operations</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Ensure VM compliance and strong in-store execution.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Oversee door openings, staffing, and stock management.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">4. Promotional & Event Planning</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Plan seasonal promotions and in-store activations.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Maximize ROI during key department store campaigns.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">5. Forecasting & Reporting</span></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Prepare forecasts and manage OTB planning.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Provide regular KPI reporting and business insights.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>3. Sales Development, S&OP & Cross-functional Coordination</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Support</span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> monthly S&OP process inputs across both eCommerce and offline channels; coordinate demand review, supply alignment, and volume consensus in collaboration with Supply Chain and Finance.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Support</span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> cross-functional collaboration with Marketing, Trade Marketing, Finance, and Supply Chain to align on promotional calendars, launch readiness, and sell-through targets.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Identify and develop new sales opportunities including channel expansion, new door acquisition, and incremental revenue streams; support development of sales proposals and business cases for new account or category growth.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Track and manage OOS risks, aging stock, and launch readiness through regular S&OP cycle reviews; escalate supply-demand gaps with proposed resolution actions.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Track performance KPIs, highlight business opportunities and risks, and prepare monthly business review decks and retailer-facing meeting materials.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>4. Administrative & Process Support</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Manage internal systems, forms, pricing updates, and promotional documentation.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Support contract management, PO follow‑ups, claims, and settlement processes.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Handle SKU registration, new launch setup, and retailer compliance requirements.</span></li> </ul> <p style="margin:0.0in;line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>YOU ARE A COTY FIT</span></strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> </span></p> <p style="margin:0.0in;line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in;line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">As a eCommerce Supervisor, you thrive in a fast-paced and diverse environment.</span></p> <p style="margin:0.0in;line-height:15.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>Qualifications</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Bachelor’s degree in Business, Marketing, Economics, or related fields.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">5-8 </span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">years of experience in </span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Department </span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">sales, e‑commerce operations, or commercial roles (beauty/FMCG preferred).</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Strong communication and negotiation support skills.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">High proficiency in Excel and PowerPoint.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Strong analytical skills and attention to detail.</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Korean fluency required; English <strong>required</strong>.</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>Key Competencies</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px" type="disc"> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Commercial mindset</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Strong coordination & teamwork</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Data-driven decision support</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Execution excellence</span></li> <li style="line-height:15.0pt;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Agility and problem solving</span></li> </ul> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>If you’re ready to support and shape the future of beauty, we want you on our team!</span></strong></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br><br>WHAT WE OFFER</span></strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way. </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best. </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br><br>ABOUT US</span></strong><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"> </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'"><br>Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day.</span><span style="font-size:9.0pt;font-family:'Times New Roman', serif"> </span><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you. </span></p> <p style="line-height:15.0pt;margin:0.0in 0.0in 8.0pt;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:9.0pt;font-family:'Brown LL TT Light'">Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self. </span></p>