About this role
<p><strong>NATIONAL ACCOUNT MANAGER – ECOMMERCE PRESTIGE</strong></p> <p><strong>SALES / COMMERCIAL</strong></p> <p><strong>SW19 - Wimbledon (2 to 3 days per week in the office)</strong></p> <p> </p> <p>As National Account Manager – eCommerce Prestige, you will lead Coty’s commercial strategy across a portfolio of key eCommerce retail partners within the Prestige division—representing a critical and fast-growing channel for Coty’s brands, including <strong>Gucci, Hugo Boss, Calvin Klein, Marc Jacobs, Burberry, Chloe</strong>.</p> <p>You will drive growth, elevate brand visibility, and deliver best-in-class omni-channel execution in a highly competitive and rapidly evolving online beauty landscape, where winning share and driving conversion is key to success.</p> <p> </p> <p><strong>THE ROLE</strong></p> <p> </p> <p><strong>OPTIMIZE, ENABLE, INNOVATE!</strong></p> <p> </p> <p>As our National Account Manager – eCommerce Prestige, you play a critical role in owning a portfolio of strategic digital retail partnerships end-to-end, driving joint value creation, accelerating Prestige penetration, and delivering premium execution that strengthens Coty’s position across key online beauty platforms.</p> <p>You will be reporting to the Commercial Leadership Team, and you will manage:</p> <p><strong>Ecommerce Strategy and Business Planning</strong></p> <ul> <li style="list-style-type:none"> <ul style="list-style-type:disc"> <li>Own and elevate strategic partnerships across a portfolio of key eCommerce accounts, playing a critical role in driving Prestige growth online</li> <li>Lead joint business planning, aligning Coty’s Prestige ambitions with each partner’s strategic and digital growth priorities</li> <li>Shape tailored activation plans across digital ecosystems, including on-site visibility, media, and online merchandising to drive performance and conversion</li> <li>Collaborate cross-functionally to deliver seamless, elevated consumer journeys across all digital touchpoints</li> <li>Drive impactful online launch strategies, exclusives, and visibility moments to win within a highly competitive digital Prestige environment</li> </ul> </li> </ul> <p><strong>Negotiation and Commercial Performance</strong></p> <ul style="list-style-type:disc"> <li>Lead negotiations on listings, pricing, promotional strategies, media investment, and visibility across digital platforms</li> <li>Balance strong commercial delivery with Prestige brand equity, ensuring premium positioning is maintained in an online-first environment</li> <li>Leverage digital insights, customer data, and market trends to unlock growth opportunities</li> <li>Track performance rigorously and translate insights into clear actions to grow share and productivity</li> <li>Act as the voice of your eCommerce partners internally, influencing stakeholders with deep customer and shopper understanding</li> </ul> <p><strong>Financial Ownership and Operational Excellence</strong></p> <ul style="list-style-type:disc"> <li>Own full P&L for your eCommerce portfolio, delivering against sales, profit, and market share targets</li> <li>Manage accurate forecasting aligned to online trading cycles and promotional peaks</li> <li>Optimise investment strategy to maximise ROI while supporting sustainable growth</li> <li>Ensure excellence in execution across digital availability, stock management, and online presence</li> <li>Drive strong financial discipline including budgeting, accruals, and receivables management</li> </ul> <p> </p> <p> </p> <p><strong>YOU ARE A COTY FIT</strong></p> <p>As a commercially savvy and customer-centric professional, you thrive in a fast-paced and dynamic retail environment.</p> <p>You are strategic, influential, and highly collaborative, with a strong ability to translate customer insight into growth.</p> <ul style="list-style-type:disc"> <li>Proven experience as a National/Key Account Manager in beauty, Prestige, or FMCG</li> <li>Strong experience managing key eCommerce retailers or digital accounts within a complex retail landscape</li> <li>Deep understanding of digital retail, including eCommerce platforms, online merchandising, and performance drivers</li> <li>Advanced negotiation and relationship-building skills with senior stakeholders</li> <li>Strong commercial acumen with P&L ownership experience</li> <li>Highly analytical with strong forecasting and planning capabilities</li> <li>Experience working cross-functionally in a matrix organisation</li> <li>Excellent communication and presentation skills</li> </ul> <p> </p> <p>If you're ready to support and shape the future of beauty, we want you on our team!</p> <p> </p> <p><strong>What We Offer</strong></p> <p>This is a unique role with a genuine opportunity to make an impact, giving you ownership of a business-critical account and the ability to directly influence commercial performance at scale. You'll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.</p> <p>At Coty, we believe in performance-driven growth - we have a strong track record of accelerating careers, with individuals progressing from National Account Executive to Director in under 10 years, and high performers achieving rapid progression through the organisation.</p> <p>You will also have great benefits package including amongsts others, the following:</p> <ul style="list-style-type:disc"> <li>A competitive benefits package to support your health, wellbeing and financial security</li> <li>Private medical insurance with fast access to specialist and mental health support</li> <li>8% pension fully contributed by Coty</li> <li>Life assurance and income protection for added peace of mind</li> <li>Flexible hybrid working with our Omni-Working model (up to 50% remote)</li> <li>Generous family-friendly policies including enhanced parental leave, birthday leave, volunteering days and sabbatical options</li> <li>Everyday perks including employee discounts and salary sacrifice schemes</li> <li>Opportunities to get involved in DE&I, sustainability and employee-led initiatives</li> </ul> <p> </p> <p><strong>About Us</strong></p> <p>Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you're the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we'd love to hear from you.</p> <p>Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.</p>