About this role
<p style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.5pt;line-height:115%;font-family:'Brown LL TT Light'">Join the world of refined luxury and sophistication as a Beauty Advisor, where we transcend conventional beauty norms. We are seeking a highly passionate individual to join our store/counter as a B</span><span style="font-family:'Brown LL TT Light'">eauty Advisor, offering luxury personalised services to our customers, elevating customer experience and building inspiring brand connections and loyalty. </span></p> <p style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="text-align:justify;line-height:115%;margin:0.0cm 0.0cm 8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-family:'Brown LL TT Light'">Responsibilities:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Provide excellent customer experience by offering consultations to customers and personalised recommendations on product range selection based on customer needs.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Achieve sales targets by upselling and cross-selling products, increasing basket size and IPT, and converting opportunities to sales.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Educate customers on product features, ingredients, usage and benefits, new launches and best sellers.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Help customers build connection with the brand and products.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Use storytelling, offer demonstrations and conduct product testing, including fragrance layering. </span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Make up applications and tutorials apply to 2-axis brands.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Aim for long-term engagement with customers by maintaining good after-sales relationships</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Handle customer rejections and queries effectively.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Keep up to date with market trends.</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Work together as a team to achieve team goals and assist with inventory management as needed.</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Maintain store/counter in optimal condition by adhering to visual merchandising guidelines that best represent the brand, ensuring cleanliness, organising products and testers properly, and replenishing stocks as needed.</span></li> </ul> <p style="line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif;margin:0.0cm 0.0cm 8.0pt 0.0px"> </p> <p style="line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif;margin:0.0cm 0.0cm 8.0pt 0.0px"><strong><span style="font-family:'Brown LL TT Light'">Requirements:</span></strong></p> <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Minimum 1 – 2 years’ experience in luxury retail. Experience in the beauty industry is preferred</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Knowledge in fragrance would be an added advantage</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Excellent communication, customer engagement and presentation skills</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Able to work during weekends and public holidays</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Pleasant personality, team player, positive attitude</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Detail oriented</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-family:'Brown LL TT Light'">Keen in developing skills and knowledge</span></li> </ul>