About this role
<table class="MsoNormalTable" style="color:#000000;font-style:normal;font-weight:400.0;text-align:start;width:478.3pt;border-collapse:collapse;border:medium" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr style="height:19.25pt"> <td style="width:478.3pt;border:1.0pt solid teal;background-color:#f3fafa;padding:0.0cm 5.4pt" valign="top"> <p style="margin:2.0pt 0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black">Position Summary</span></strong></p> </td> </tr> <tr style="height:54.1pt"> <td style="width:478.3pt;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor teal teal;padding:0.0cm 5.4pt" valign="top"> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">The Associate Registrar supports the University Registrar in delivering reliable, policy-compliant, digitally enabled Registrar services across KAUST. The role leads day-to-day operational delivery across academic records, registration, scheduling, enrollment services, academic standing, instructional space coordination, graduation processing, and official academic information.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Calibri, sans-serif">The role serves as the Registrar Office business owner for Registrar-related student and academic data, SIS-enabled processes, functional workflows, data standards, control requirements, user acceptance criteria, and business change readiness. It works closely with academic, administrative, and technical partners to ensure that Registrar operations are accurate, auditable, service-oriented, and aligned with approved academic policy.</span></p> <p style="margin:0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> </td> </tr> </tbody> </table> <p style="margin:0.0cm;font-size:medium;font-family:'Times New Roman', serif;color:#000000;font-style:normal;font-weight:400.0;text-align:start"> </p> <table class="MsoNormalTable" style="color:#000000;font-style:normal;font-weight:400.0;text-align:start;width:476.75pt;border-collapse:collapse;border:medium" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:476.75pt;border:1.0pt solid teal;background-color:#f3fafa;padding:0.0cm 5.4pt" valign="top"> <p style="margin:2.0pt 0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:11.0pt;font-family:Calibri, sans-serif;color:black">Major Responsibilities</span></strong></p> </td> </tr> <tr style="height:72.0pt"> <td style="width:476.75pt;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor teal teal;padding:0.0cm 5.4pt" valign="top"> <p style="margin:0.0cm 0.0cm 2.2pt;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif"> </span></strong></p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 17.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Registrar Operations and Service Delivery: </span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 48.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Manage the day-to-day execution of Registrar services, including academic records, registration, scheduling, enrollment verification, instructional space coordination, graduation documentation, and related student lifecycle transactions. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Ensure operational continuity, accuracy, timeliness, service quality, escalation management, and effective prioritization during peak academic cycles.</span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt 66.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt" start="2"> <li style="margin:0.0cm 0.0cm 2.2pt 17.333336px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">SIS-Enabled Business Ownership and Functional Controls</span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 49.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif"> </span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Serve as the functional business owner for Registrar-related SIS processes, data, rules, and workflows. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Define Registrar business requirements, data standards, controls, acceptance criteria, and readiness needs for SIS-supported processes. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Set up Registrar-owned functional requirements for SIS-supported operations, including semester setup, academic calendar configuration, curriculum/course setup, registration rules, degree audit rules, graduation processing, records processes, and other Registrar-controlled academic and student lifecycle functions.</span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Ensure SIS-supported processes reflect approved policy, documented procedures, auditability, exception handling, and service standards. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Lead business change management for Registrar-impacting system changes.</span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt 66.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt" start="3"> <li style="margin:0.0cm 0.0cm 2.2pt 17.333336px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Academic Information, Data Stewardship, and Reporting: </span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 49.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Oversee the accuracy and currency of official academic information, including the Registrar website, Program Guide, Course Catalog, Academic Calendar, and student-facing materials. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Maintain strong stewardship over Registrar-owned data elements, including definitions, validation, correction processes, quality checks, documentation, and reporting readiness for operations, analytics, accreditation, program review, and compliance needs.</span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt 48.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt" start="4"> <li style="margin:0.0cm 0.0cm 2.2pt 17.333336px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Policy Implementation, Compliance, and Records Governance: </span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 49.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Support consistent implementation of academic and administrative policies related to registration, records, enrollment, academic standing, graduation, scheduling, and official academic information. </span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt 48.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Strengthen process documentation, approval pathways, controls, privacy and confidentiality compliance, academic integrity safeguards, records management, and escalation of policy or control risks to the University Registrar.</span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm"> </p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt" start="5"> <li style="margin:0.0cm 0.0cm 2.2pt 17.333336px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Stakeholder Alignment and Student Lifecycle Coordination: </span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 49.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Work closely with Admissions, Graduate Operations, Alumni Affairs, KAUST Academy, academic divisions, Associate Deans, GPSAs, administrative teams, and System Team to support coordinated student lifecycle operations. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Represent Registrar operational requirements in working groups, readiness discussions, process improvement initiatives, and cross-functional forums as assigned.</span></li> </ul> <p style="margin:0.0cm 0.0cm 2.2pt 66.75pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ol style="margin-top:0.0cm;margin-bottom:2.2pt" start="6"> <li style="margin:0.0cm 0.0cm 2.2pt 17.333336px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><strong><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Performance, Continuous Improvement, and Team Support: </span></strong></li> </ol> <p style="margin:0.0cm 0.0cm 2.2pt 49.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.2pt"> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Monitor service metrics, operational KPIs, workflow efficiency, backlog trends, data quality, cycle times, and stakeholder experience. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Use evidence to identify bottlenecks, risks, training needs, and improvement opportunities. </span></li> <li style="margin:0.0cm 0.0cm 2.2pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Support process standardization, automation readiness, knowledge management, staff supervision where assigned, and a service culture focused on accuracy, accountability, and institutional integrity.</span></li> </ul> </td> </tr> </tbody> </table> <p style="margin:0.0cm;font-size:medium;font-family:'Times New Roman', serif;color:#000000;font-style:normal;font-weight:400.0;text-align:start"> </p> <table class="MsoNormalTable" style="color:#000000;font-style:normal;font-weight:400.0;text-align:start;width:477.9pt;border-collapse:collapse;border:medium" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:477.9pt;border:1.0pt solid teal;background-color:#f3fafa;padding:0.0cm 5.4pt" valign="top"> <p style="margin:2.0pt 0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;text-align:justify;line-height:18.4px"><strong><span style="font-size:11.0pt;line-height:16.866667px;font-family:Calibri, sans-serif;color:black">Competencies </span></strong></p> </td> </tr> <tr style="height:70.15pt"> <td style="width:477.9pt;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor teal teal;padding:0.0cm 5.4pt" valign="top"> <p style="margin:0.0cm 0.0cm 2.3pt 18.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.3pt"> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Strong understanding of Registrar operations, student records, registration, scheduling, graduation, academic standing, and student lifecycle services. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Ability to translate academic policy into clear procedures, controls, data rules, service standards, and SIS-supported workflows. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Functional understanding of SIS-enabled operations, including data stewardship, workflow design, reporting, testing, and user acceptance. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Strong knowledge of data governance, records management, privacy, confidentiality, auditability, academic integrity, and accreditation support. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Strong analytical, documentation, problem-solving, stakeholder management, communication, and service leadership skills. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Ability to support continuous improvement, operational change, KPI monitoring, quality assurance, and service coordination. </span></li> </ul> <p style="margin:0.0cm 0.0cm 2.3pt 18.0pt;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm;line-height:13.173334px"> </p> </td> </tr> </tbody> </table> <p style="margin:0.0cm;font-size:medium;font-family:'Times New Roman', serif;color:#000000;font-style:normal;font-weight:400.0;text-align:justify;line-height:18.4px"> </p> <p style="margin:0.0cm;font-size:medium;font-family:'Times New Roman', serif;color:#000000;font-style:normal;font-weight:400.0;text-align:justify;line-height:18.4px"> </p> <table class="MsoNormalTable" style="color:#000000;font-style:normal;font-weight:400.0;text-align:start;width:477.9pt;border-collapse:collapse;border:medium" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:477.9pt;border:1.0pt solid teal;background-color:#f3fafa;padding:0.0cm 5.4pt" valign="top"> <p style="margin:2.0pt 0.0cm;font-size:12.0pt;font-family:'Times New Roman', serif;text-align:justify;line-height:18.4px"><strong><span style="font-size:11.0pt;line-height:16.866667px;font-family:Calibri, sans-serif;color:black">Qualifications/Experience</span></strong></p> </td> </tr> <tr style="height:13.0pt"> <td style="width:477.9pt;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor teal teal;padding:0.0cm 5.4pt" valign="top"> <p style="margin:0.0cm 0.0cm 2.3pt;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif;text-indent:0.0cm"> </p> <ul style="margin-top:0.0cm;margin-bottom:2.3pt"> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Bachelor’s degree in Information Systems, Business Administration, Computer Science, Education Administration, or a related field; Master’s degree preferred. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Minimum 7–10 years of experience in Registrar operations, postgraduate academic administration, student services, or a comparable higher education environment. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Experience managing SIS-supported Registrar processes, including data quality, functional requirements, process documentation, testing/user acceptance, operational readiness, and digital process improvement. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Experience with academic policy implementation, student records, registration, graduation, academic calendars, catalogues, and cross-functional student lifecycle operations. </span></li> <li style="margin:0.0cm 0.0cm 2.3pt 41.0px;line-height:104%;font-size:9.5pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;line-height:13.866666px;font-family:'Aptos Display', sans-serif">Experience with Banner or a comparable enterprise SIS is preferred. </span></li> </ul> </td> </tr> </tbody> </table> <p> </p>