About this role
<p> </p><p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><u><span style="font-family:'Apis For Office', sans-serif;color:#002060">Introduction</span></u></strong></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif;color:#002060">Novo Nordisk Taiwan is on a mission, we have a unique opportunity with our GLP-1 and insulin innovations to turn the tide on the rising public health burden of serious chronic diseases, a mission we share with the Healthy Taiwan strategy. Today, the number of patients benefiting from these innovation remains low, we have set an ambitious goal to expand our reach and will count our success not in percentages growth but multiples. </span></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060"> </span></strong></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif;color:#002060">The<strong> Sr. Manager, Key Account Management</strong> plays a vital role in realising our aspirations and translating strategy into action. The overarching goal of the KAM team is to drive strategic partnerships to realise a shared mission; improve health outcomes. The KAM team owns the partnership strategy and is tasked – in close cross-functional collaboration – to develop and execute customised long-term key account plans. Success is measured based on clearly defined goals such as formulary inclusion and bidding and price negotiation alongside design and execution of concrete action plans to advance chronic disease protocols and make chronic diseases a priority for senior key account stakeholders.</span></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"> </p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif;color:#002060">L</span><span style="font-family:'Apis For Office', sans-serif;color:#002060">ead the KAM team to complete the bidding and price negotiation of hospitals, and </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">drives strategic partnerships with high-value stakeholders</span><span style="font-family:'Apis For Office', sans-serif;color:#002060"> to </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">maximize product portfolio uptake</span><span style="font-family:'Apis For Office', sans-serif;color:#002060">. Sr. Manager, Key Account Management will</span><span style="font-family:'Apis For Office', sans-serif;color:#002060"> lead </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">KAM </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">team to develop customized, long-term </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">key account</span><span style="font-family:'Apis For Office', sans-serif;color:#002060"> plans, ensuring formulary inclusion, </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">protecting product price, </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">optimizing </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">market </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">access, and managing high-level relationships. </span></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060"> </span></strong></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060">Key Responsibilities</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Strategic Account Planning:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Develop and execute long-term strategic plans for top-tier accounts to secure product listings, formulary inclusion, and long-term business partnerships for mutual sustainable growth. </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Relationship Management:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Establish and nurture relationships with HCO management and decision makers, including hospital policy makers, </span><span style="font-family:'Apis For Office', sans-serif">K</span><span style="font-family:'Apis For Office', sans-serif">ey </span><span style="font-family:'Apis For Office', sans-serif">O</span><span style="font-family:'Apis For Office', sans-serif">pinion Leaders (KOLs), procurement</span><span style="font-family:'Apis For Office', sans-serif"> and pharmacy departments.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Market </span></strong><strong><span style="font-family:'Apis For Office', sans-serif">Access & Commercialization:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Identify opportunities</span><span style="font-family:'Apis For Office', sans-serif"> and develop solutions</span><span style="font-family:'Apis For Office', sans-serif"> </span><span style="font-family:'Apis For Office', sans-serif">to optimize market access to </span><span style="font-family:'Apis For Office', sans-serif">ensur</span><span style="font-family:'Apis For Office', sans-serif">e</span><span style="font-family:'Apis For Office', sans-serif"> the uptake of </span><span style="font-family:'Apis For Office', sans-serif">product</span><span style="font-family:'Apis For Office', sans-serif"> portfolios within complex health</span><span style="font-family:'Apis For Office', sans-serif"> care</span><span style="font-family:'Apis For Office', sans-serif"> systems.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Bidding & Price </span></strong><strong><span style="font-family:'Apis For Office', sans-serif">Negotiation:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Lead</span><span style="color:windowtext"> </span><span style="font-family:'Apis For Office', sans-serif">the KAM team to complete the bidding and price negotiation of hospitals</span><span style="font-family:'Apis For Office', sans-serif">, minimize the price erosion during annual bidding and price negotiation to protect product price.</span><span style="font-family:'Apis For Office', sans-serif"> </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Cross-Functional Leadership:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Collaborate with Marketing, Medical</span><span style="font-family:'Apis For Office', sans-serif">, and MAPA</span><span style="font-family:'Apis For Office', sans-serif"> teams to align strategies with customer needs and market dynamics. </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Team Leadership:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Lead, mentor, and manage a team of </span><span style="font-family:'Apis For Office', sans-serif">k</span><span style="font-family:'Apis For Office', sans-serif">ey </span><span style="font-family:'Apis For Office', sans-serif">a</span><span style="font-family:'Apis For Office', sans-serif">ccount </span><span style="font-family:'Apis For Office', sans-serif">m</span><span style="font-family:'Apis For Office', sans-serif">anagers to </span><span style="font-family:'Apis For Office', sans-serif">enhance competencies of team members, facilitate teamwork and develop potential talents. </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Compliance & Analytics:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Ensure all activities compl</span><span style="font-family:'Apis For Office', sans-serif">ied</span><span style="font-family:'Apis For Office', sans-serif"> with </span><span style="font-family:'Apis For Office', sans-serif">BE </span><span style="font-family:'Apis For Office', sans-serif">and analyse CRM data to </span><span style="font-family:'Apis For Office', sans-serif">develop price negotiation strategy </span><span style="font-family:'Apis For Office', sans-serif">and </span><span style="font-family:'Apis For Office', sans-serif">closely </span><span style="font-family:'Apis For Office', sans-serif">monitor market trends</span><span style="font-family:'Apis For Office', sans-serif"> and dynamics.</span></li> </ul> <p style="margin:0.0cm 0.0cm 0.0cm 36.0pt;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"> </p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060">Required Skills and Qualifications</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Experience:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Significant experience in key account management, or market access, including leadership roles in KAM and pharmaceutical sales.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Industry Knowledge:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Deep understanding of the local health economy, reimbursement systems, and therapeutic areas.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Negotiation Skills:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Excellent </span><span style="font-family:'Apis For Office', sans-serif">bidding and price</span><span style="font-family:'Apis For Office', sans-serif"> negotiation and commercial acumen.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Strategic Thinking and Project Management:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Ability to map out complex stakeholders and develop tailored value propositions.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif">Communication:</span></strong><span style="font-family:'Apis For Office', sans-serif"> Strong interpersonal and communication skills to manage high-level stakeholders.</span></li> </ul> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060">Education requirements</span></strong></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span> • </span><span style="font-family:'Apis For Office', sans-serif;color:#002060">Bachelor’s degree, major in Pharmacy or Medical related and above degree of Bachelor.</span></p> <p style="margin:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><strong><span style="font-family:'Apis For Office', sans-serif;color:#002060">Work experience</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">8 to 10 years of working experience in a role for sales management and developing key account strategy, including HP bidding and price negotiation experience at least 5 years</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">At least 3 years people management experience, preferable with MNC to demonstrate the ability to motivate, transform and develop the team </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Have a proven and successful track record in establishing strong and long-term customer relationships, being able to retain the value and partnership with key stakeholders.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Competency profiles</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Good communication and price negotiation skills</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Demonstrate the ability to establish relationship with decision makers.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Self-starter, high level of personal motivation and results-oriented </span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Good written and verbal communication skills in English</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">High level of strategic thinking, business acumen, strong analytical skills combined with critical and creative thinking.</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Good leadership and effective to coach and mentor</span></li> <li style="color:#002060;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:0.0cm;line-height:11.0pt;font-size:9.0pt;font-family:Verdana, sans-serif"><span style="font-family:'Apis For Office', sans-serif">Organized, ability to prioritize and good at time management</span></li> </ul><p><span style="color:#000000"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.</span></span></span></p> <p> </p> <p><span style="color:#000000"><span style="font-size:12.0px"><span style="font-family:Verdana, Geneva, sans-serif">At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.</span></span></span></p>