About this role
<p>Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.</p> <p>DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.</p> <p>DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.</p><p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><span style="font-size:11.0pt;font-family:Arial, sans-serif">Plant 1 & Plant 2 Locations</span></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">What you will be responsible for in this role: </span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Conduct root cause analysis on components, parts, and/or finished product that do not meet specified customer or internal requirements and recommend courses of action/fixes to address issues.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Partner with functional organizations (manufacturing, engineering, product development, sales, etc.) to identify, analyze, recommend, and implement solutions to address quality issues, eliminate/reduce scrap, improve manufacturing processes, reduce parts errors and/or failures, improve product variability, etc.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Develop, implement, record, and report on routine internal and specialized customer quality audits.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Develop and implement standard work instructions and standards, quality alerts, standard operating procedures, etc. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Measure parts to prints using precise measuring equipment such as calipers, micrometers, CMM, etc.</span></li> <li style="line-height:normal;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Conduct tests to ensure cases meet required internal and customer requirements.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">What are the basic qualifications?</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">High school diploma or GED.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Minimum one (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">An associate that meets, at minimum, the standard for a level 1 Quality Technician skill set</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Strong trouble shooting skills, including electrical trouble shooting</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Need to be able to diagnose electrical issues</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Ability to upload programs to controller hardware</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Need to be able to follow or help develop trouble shooting guides</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Strong computer skills including Windows software, web-based applications, etc.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Ability to use hand tools, including multi-meters</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Self-starter</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">What are the preferred qualifications?</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Associates degree and/or certification in technical field</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Demonstrated ability to operate and prioritize in a fast-paced, changing environment</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Effective communicator; able to communicate verbally and in written format with both front-line and department leadership</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Demonstrates initiative; proactively looks for ways to address and get ahead of issues</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Demonstrated track record of driving continuous improvement in assigned areas of responsibility.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif">To be a great fit for the role:</span></u></strong></p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Customer Focus</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Manages Complexity</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Decision Quality</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Action Oriented</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Plans and Aligns</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Ensures Accountability</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Drives Results</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Collaborates</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Drives Engagement</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Self-Development</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="background-color:white;margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><strong><u><span style="font-size:11.0pt;font-family:Arial, sans-serif;color:black">How We Define Our Values and Why You Should Join Our Team:</span></u></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It’s our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:11.0pt;font-family:Arial, sans-serif">These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:Cambria, serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in"> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Collaborative Entrepreneurial Spirit </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Winning Through Customers</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Respects and Values People</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">Expectations for Results </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;text-align:justify;line-height:normal;font-size:11.0pt;font-family:Cambria, serif"><span style="font-family:Arial, sans-serif">High Ethical Standards, Openness, and Trust </span></li> </ul><p>We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.</p> <p><span style="font-size:12.0pt;line-height:115%;font-family:Aptos, sans-serif;color:#63d34d"><span style="font-size:12.0pt;line-height:115%;font-family:Aptos, sans-serif;color:#63d34d"><span style="font-size:12.0pt;line-height:115%;font-family:verdana, geneva, sans-serif;color:#63d34d"><span style="color:black">Benefits for this position include:</span></span></span></span> a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, includin<span style="color:#ff0000">;</span>business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.</p> <p>The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. </p> <p>Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.</p> <p>Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact <a href="mailto:[email protected]" target="_blank" rel="noopener">[email protected]</a> for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.</p> <p>Job Function : Manufacturing & Operations</p>