About this role
<p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Shape the future of healthcare through seamless customer experiences.</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">At Mölnlycke, we’re on a mission to <strong>create and deliver a seamless customer experience</strong> that adds real business value through <strong>integrated, best-in-class service</strong>. If you're passionate about transforming customer interactions and want to be part of a purpose-driven organization, we invite you to join our <strong><span style="color:#067a3c">Customer Experience Talent Community</span></strong><span style="color:#067a3c"> for <strong>Poland</strong></span></span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'"> </span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">We are always on the lookout for passionate and talented individuals eager to make a difference. While we may not have an immediate opening that matches your expertise, by registering with us, we’ll be able to connect with you when relevant career opportunities arise in <strong>Poland.</strong> <span style="color:#067a3c">We will only reach out when a relevant position becomes available and your experience aligns with the role.</span></span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">We also encourage you to subscribe to our career newsletter to stay up to date on new job openings.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Why join Our Talent Community?</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'">Be Part of the Vision</span></strong><span style="font-family:'Molnlycke Sans'">: Help us deliver on our GCX strategy by contributing to operational excellence, process innovation, and long-term transformation.</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'">Grow with Us</span></strong><span style="font-family:'Molnlycke Sans'">: Mölnlycke invests in developing capabilities and fostering collaboration across global and local teams.</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'">Drive Impact</span></strong><span style="font-family:'Molnlycke Sans'">: Support healthcare professionals and patients by ensuring smooth, responsive, and digitally enabled customer journeys.</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Business Areas</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Our business is organised into four areas: <strong>Wound Care, Operating Room Solutions, Gloves, and Antiseptics</strong>. Customer centricity, sustainability, and digitalisation are at the heart of everything we do.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Roles we’re looking for</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">We welcome interest from candidates with experience or aspirations in:</span></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Customer Care & Support</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Order Management & Fulfillment</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Complaint Handling & Resolution</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Customer Experience Strategy & Transformation</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Digital Customer Engagement & CRM</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Service Operations & Process Improvement</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">What we value</span></strong></p> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">A proactive and service-oriented mindset</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Strong communication and interpersonal skills</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Digital fluency and adaptability</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Passion for operational excellence and transformation</span></li> <li style="margin-bottom:1.0pt;text-align:justify;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Ability to collaborate across global and local teams</span></li> </ul> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'"> </span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans'"> </span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Location</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Please note that this talent community includes opportunities based in <strong>onsite or hybrid</strong> settings across the region. Our customer care teams are working onsite/hybrid at our local sales offices.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Our approach to diversity and inclusion</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">At Mölnlycke, diversity is not just a vision – it’s our strength. We are committed to fostering an inclusive workplace that values and celebrates the power of diversity. We believe diversity fuels innovation, creativity, and problem-solving. Join a team where authenticity is embraced and every employee, regardless of background or identity, experiences a true sense of belonging.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Your attitude, drive, enthusiasm, and eagerness to learn are just as important to us as the requirements for the role.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">Employee development</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">We’ll give you the challenges, training, and support to advance your career.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:'Molnlycke Sans';color:#067a3c">About Mölnlycke</span></strong></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Mölnlycke is a world-leading medical products and solutions company that equips healthcare professionals to achieve the best patient, clinical, and economic outcomes.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">We employ around 8,700 people globally, with our headquarters in Gothenburg, Sweden, and operations in more than 100 countries. Mölnlycke is a founding partner of GoCo Health Innovation City, a world-class innovation cluster for health. Since 2007, we’ve been part of Investor AB, a long-term owner of high-quality global companies founded by the Wallenberg family in 1916.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Visit </span><span style="font-family:'Molnlycke Sans'"><a>www.molnlycke.com</a></span><span style="font-family:'Molnlycke Sans'"> to learn more about our vision, values, and team.</span></p> <p style="margin:0.0cm 0.0cm 1.0pt;text-align:justify;line-height:115%;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-family:'Molnlycke Sans'">Explore </span><span style="font-family:'Molnlycke Sans'"><a>www.molnlycke.com/careers</a></span><span style="font-family:'Molnlycke Sans'"> for global job opportunities.</span></p> <p><span style="font-size:11.0pt;line-height:107%;font-family:'Molnlycke Sans'">Follow us on LinkedIn to see how we <strong>Revolutionise Care for People and Planet</strong>.</span></p> <p> </p> <p><span style="font-size:11.0pt;line-height:107%;font-family:'Molnlycke Sans';color:white">#LI-Hybrid </span></p>