About this role
<style type="text/css"> table.MiTabla { max-width: 1020px;!important </style> <table border="0" cellspacing="0" cellpadding="0"> <tbody> <tr> <td><img src="https://staticweb.grifols.com/documents/675849/2554718/SSFF_12_RTP.jpg/e927357c-78bb-e703-4649-7a791f0407ac?t=1636640424809" alt="" align="top/"></td> </tr> <tr> <td> <p style="text-align:justify">Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.</p> </td> </tr> <tr> <td><img src="https://staticweb.grifols.com/documents/675849/2554709/SuccesFactors_1020x93_jobposting_line_test.png/e2cffc87-a707-9e08-b5ef-081cae1f1ecf?t=1636640341637" width="100%"></td> </tr> </tbody> </table><p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><u><span style="font-family:'Aptos Display', sans-serif">Summary</span></u></strong><span style="font-family:'Aptos Display', sans-serif">:</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">The Performance Excellence Manager Drives operational consistency, compliance and sustainability of standardized models across the Plasma Procurement organization. This role ensures that best practices are documented, deployed and maintained through governance, training, and performance monitoring. The position plays a critical role in embedding a culture of standard work and operational discipline across all centers and support teams.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><u><span style="font-family:'Aptos Display', sans-serif">Primary Responsibilities</span></u></strong><span style="font-family:'Aptos Display', sans-serif">:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Define, document, and update enterprise process standards, playbooks, and operational models in collaboration with SME's.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Develop and partner with Field Leadership a compliance framework to ensure adherence to standard models and operational and quality expectations.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Establish and manage a maturity model that assesses adoption of standard processes and identifies where support is needed.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Work with key stakeholders & CI Manager(s) to evaluate standardized processes for ongoing improvement without sacrificing consistency or compliance.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Ability to use data to identify, assess, plan and lead process improvement opportunities to enhance team productivity, standardization efforts, and cost reduction services across the donor center E2E process.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Assess challenges, metrics, effectiveness of donor centers operational processes for improvement in business objectives. This will include analysis of areas such as labor, marketing, customer service, compliance, training and internal systems.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Work closely with inter-departmental teams and Operations leadership to conduct process audits, operational reviews, and gap assessments to measure conformance and identify improvement opportunities.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Develop and implement solutions for donor centers that have non-conformance with standard models/practices’ i.e. partner with Training if opportunities with education and knowledge.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Develop and deliver training, communication, and coaching programs to promote understanding and adoption of standard practices. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Stay abreast of industry’s best practices and emerging trends in continuous improvement methodologies.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Collaborate with Operations, Quality, Training, and Remediation Teams to embed standardization in new center openings, Integrations, or Centers requiring remediation.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Focus on company-wide and inter-departmental processes that require a high degree of collaboration and communication.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Work with Center Managers management in identifying Standardization opportunities within the center network business unit.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Accountable to Responsible for identifying, developing, implementing and monitoring KPIs for project outcomes.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Use current or emerging statistical and/ or Data Science Methods.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Harmonize datasets from multiple sources to determine business and operational trends and ultimately drive action.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Drive a business intelligence roadmap; prioritize analysis requests to balance the tactical and strategic information needs of the business.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Utilize Power BI, including visualization, parameters, report optimization, creating measures, modeling, reports/dashboards, and dataflows.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Other tasks and assignments as instructed by management.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><u><span style="font-family:'Aptos Display', sans-serif">Knowledge, Skills, and Abilities</span></u></strong><span style="font-family:'Aptos Display', sans-serif">:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Must understand the principles of Process governance and compliance mindset. Plasma collection background preferred. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Demonstrated knowledge of safety, quality, and manufacturing programs. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Demonstrated understanding of continuous improvement methodologies and ability to implement effective improvement strategies and solutions. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Excellent interpersonal and organizational skills, ability to handle diverse situations, and manage multiple projects. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Highly motivated, passionate with a lean mindset, while coaching people in continuous improvement and standardization methodologies.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><u><span style="font-family:'Aptos Display', sans-serif">Education and Experience</span></u></strong><span style="font-family:'Aptos Display', sans-serif">:</span></p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">4-year college degree in Business, Education, or Engineering. Prior training and certification as a Six Sigma Black Belt in root cause investigations is required. Certification in Change Management and Stakeholder Management preferred. </span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Requires a minimum of 8-10+ years in Performance/Operational excellence, operational governance, or process management. Proven ability to develop and maintain enterprise standards and compliance frameworks. Experience in Training or influencing people without authority.</span></li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.</span></li> </ul> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><strong><u><span style="font-family:'Aptos Display', sans-serif">Occupational Demands</span></u></strong><span style="font-family:'Aptos Display', sans-serif">:</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">Work is performed in a variety of areas: centers, warehouses and office environment with exposure to electrical office equipment. Frequently sits for 6-8 hours per day. Frequently drives to site locations, frequently travels within the United States, 50-70% travel, may require international travel. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Frequently interacting with others, relates sensitive information to diverse groups. Ability to apply abstract principles to solve complex conceptual issues.</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">#BiomatUSA</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">#LI-RL1</span></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Arial Narrow', sans-serif"><span style="font-family:'Aptos Display', sans-serif">#LI-Remote</span></p><p style="margin-bottom:11.0px"><span style="font-size:10.0pt">The estimated pay scale for the Performance Excellence Manager role based in the United States is $115,561.00 - $173,341.00 per year . Additionally, the position is eligible to participate in up to 15% of the company bonus pool. We offer a wide variety of benefits including, but not limited to: Medical, Dental, Vision, life insurance, PTO, paid holidays and up to 5% 401(K) match and tuition reimbursement. Final compensation packages will ultimately depend on education, experience, skillset, knowledge, where the role is performed, internal equity and market data. We are committed to offering our employees opportunities for professional growth and career progression. Grifols is a global healthcare organization with employees in 30 countries focused on patient health and providing impactful results. Since our humble beginnings in 1909, Grifols has been a family company that prides itself on its family-like culture. Our company has more than tripled over the last 10 years, and you can grow with us! </span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Third Party Agency and Recruiter Notice:</span></span></p> <p style="margin-bottom:11.0px"><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.</span></span></p> <p style="margin-bottom:11.0px"><strong><span style="font-size:11.0pt"><span style="font-family:Calibri, sans-serif">Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.</span></span></strong></p> <p><img src="https://staticweb.grifols.com/documents/675849/2554709/SuccesFactors_1020x93_jobposting_line_test.png/e2cffc87-a707-9e08-b5ef-081cae1f1ecf?t=1636640341637" width="100%"></p> <p><strong>Location: NORTH AMERICA : USA : NC-RTP || NORTH AMERICA : USA : Home Office:USHOME - Home Address US</strong></p> <p><a href="https://www.grifols.com/en/what-we-do" target="_blank" rel="noopener">Learn more about Grifols</a></p> <p> </p>