About this role
<ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Shape the future of digital transformation with ServiceNow</span></li> <li style="margin:0.0cm 0.0cm 0.0cm 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">We support flexibility and choice including flexible work arrangements and part-time options</span></li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Mentoring, coaching and leadership programs to help you make an impact that matters</span></li> </ul> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">We’re hiring across multiple opportunities in our ServiceNow team in Canberra! </span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">If you’re driven by solving problems that matter, delivering meaningful outcomes and shaping the future of digital transformation, this is where your skills can shine. You’ll work to design, implement and optimise ServiceNow solutions that transform how organisations run, while building a career experience that is uniquely yours.</span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">What could your next role look like?<br></span></strong><span style="line-height:116%">As part of our ServiceNow practice, you’ll collaborate with industry specialists, technologists and strategists to deliver work that creates real impact. From advisory and implementation to platform operations, our projects go beyond technical delivery to transform experiences for clients and communities.</span></span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">We’re hiring across a wide range of roles in our ServiceNow practice, from developers, architects and functional experts to business analysts, service designers, engagement leads, platform and product owners, advisory specialists and strategists.</span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">You’ll have the opportunity to work across a wide range of projects supported by a culture that values growth, curiosity and innovation.</span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Why work in ServiceNow at Deloitte?</span></strong></span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">We’re not just a ServiceNow consultancy. We’re the partner trusted by global and household Australian brands to deliver real outcomes, not just implementations. Behind every successful engagement are exceptional people like you.</span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Our ServiceNow practice stands apart through:</span></p> <ul style="margin-top:12.0pt;margin-bottom:12.0pt"> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Depth and breadth:</span></strong><span style="line-height:116%"> We bring the best of Deloitte to every opportunity, connecting strategy, implementation and operations to deliver meaningful solutions that solve real problems.</span></span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Growth mindset:</span></strong><span style="line-height:116%"> We’re learn-it-alls, not know-it-alls. Continuous learning, curiosity and collaboration drive everything we do.</span></span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Growth without limits:</span></strong><span style="line-height:116%"> Whether you’re a developer, architect or engagement leader, your career path is yours to design. We invest in your development through certifications, mentorship and our ServiceNow-specific Next-Gen programs.</span></span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Meaningful work:</span></strong><span style="line-height:116%"> We deliver many first-of-its-kind ServiceNow solutions globally, always pushing the boundaries through innovation.</span></span></li> </ul> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">We also champion inclusion and purpose. Our Women in Now (WIN) initiative celebrates and supports women across the ServiceNow ecosystem, and our team actively contributes to community impact through Deloitte Foundation projects and Appathons that inspire Australia’s next generation of technologists.</span></p> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">We’re looking for talented people who:</span></strong></span></p> <ul style="margin-top:12.0pt;margin-bottom:12.0pt"> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Bring curiosity, creativity and a problem-solving mindset to every challenge</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Have experience or a strong interest in ServiceNow development, architecture, design, strategy or implementation</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">May be starting their ServiceNow journey or already experts looking to push what’s possible</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Thrive in collaborative, fast-paced environments and enjoy working with a diverse team</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Lead with empathy and have a passion for improving how organisations and people work</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Want to grow without waiting for permission, with the drive to continuously learn and evolve</span></li> <li style="margin:12.0pt 0.0cm 12.0pt 0.0px;line-height:116%;font-size:10.0pt;font-family:tahoma, arial, helvetica, sans-serif;color:black"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:black">Possess a background or transferable skills across technology, consulting, design or business analysis</span></li> </ul> <p style="margin:12.0pt 0.0cm;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:tahoma, arial, helvetica, sans-serif;font-size:10.0pt;color:black"><strong><span style="line-height:116%">Why Deloitte?</span></strong></span></p> <div> <p><strong><span>At Deloitte, we focus our energy on interesting and impactful work. </span></strong><span>We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put</span><span> </span><span>coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.</span><span> </span><span> </span><span> </span></p> </div> <div> <p><strong><span>We embrace diversity, equity and inclusion.</span></strong><span> </span><span>We have a diverse collection of people from different</span><span> </span><span>backgrounds, with different experiences, gender identities, abilities</span><span> </span><span>and</span><span> </span><span>thinking styles. What binds us together is a shared commitment to</span><span> </span><span>value</span><span> </span><span>everyone’s</span><span> </span><span>perspective</span><span> </span><span>and to cultivate inclusion; so that our work environment is a safe space we can all belong.</span><span> </span><span> </span><span> </span></p> </div> <div> <p><strong><span>We value in-person connection with our clients and our colleagues.</span></strong><span><strong> </strong>We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.</span><span> </span></p> </div> <div> <p><span>We help you live and work well.</span><span> </span><span>To support your personal and professional life, we offer a range of</span><span> </span><a href="https://www2.deloitte.com/au/en/pages/careers/articles/benefits-discounts.html" target="_blank" rel="noreferrer noopener"><span>perks and benefits</span></a><span>, including retail discounts, wellbeing</span><span> </span><span>leave, paid volunteering days, twelve</span><span> </span><span>flexible working options, market-leading parental leave and return to work support package.</span><span> </span><span> </span><span> </span></p> </div> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0cm 0.0cm 8.0pt;line-height:116%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-size:10.0pt;line-height:116%;font-family:tahoma, arial, helvetica, sans-serif;color:white">#LI-DNI </span></p>