About this role
Guided by our promise to turn every moment into a special memory, we are seeking a Director of Food, Beverage & Entertainment to drive operational excellence, inspire high-performance teams, and deliver exceptional guest experiences across all F&B&E outlets.
Key Responsibilities
Implement and uphold the highest standards of operating procedures across all Food, Beverage & Entertainment (F&B&E) services, managing teams in close collaboration with Banquets, Outlets, and Entertainment Managers;
Train, coach, and lead a high-performance team, fostering a culture of excellence, engagement, and guest satisfaction;
Define and clearly communicate the strategic direction of the Food & Beverage department, in partnership with the Director of Culinary and the Operations Manager;
Perform effectively under pressure while managing all administrative responsibilities, ensuring the achievement of qualitative and financial targets, with a strong focus on revenue growth and service quality;
Ensure the highest and most efficient level of service expected by our guests, in full compliance with LQA and Forbes quality standards;
Guarantee that all outlets (beach club, bars, restaurants, room service, and banquets) operate consistently and efficiently;
Lead alignment meetings with teams and ensure key operational and strategic information is clearly communicated;
Establish performance goals, conduct regular evaluations, and provide coaching to support professional growth and succession planning;
Address employee and guest matters promptly and effectively, maintaining an active leadership presence and proactive engagement in operational areas;
Develop and manage the Food, Beverage & Entertainment budget in accordance with forecasts and established business objectives.
Requirements & Qualifications
Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, Tourism, or related fields;Proven experience leading Food, Beverage & Entertainment operations in luxury hotels or resorts, preferably within international brands;Strong background in high-volume, high-demand environments with demonstrated excellence in people leadership;Creative and innovative mindset, comfortable leading teams, projects, and expanding operational responsibilities;Excellent interpersonal and public-relations skills, essential for engaging guests, local residents, and Rio’s vibrant lifestyle community;Fluent Portuguese and English required; French or Spanish is a plus.