About this role
<p style="text-align:justify;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;font-family:Arial, sans-serif">Summary of the Role:</span></u></strong></p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">As part of the Logistics Operations team, the Transportation Specialist will be accountable for the coordination of the daily transport planning workload, advises and supports Transport Associates to solve transport issues and acts as a liaison between internal & external customers. This function will work closely together with the Logistics Operations Manager and will support to analyze data & KPI’s in function of the assigned projects and Carrier Performance reviews.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif"><br><strong>Key Responsibilities</strong></span></p> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">• Process & Workload Coordination: Establish processes and procedures to manage and balance the workload of assigned Transport Associates.<br>• Stakeholder Collaboration: Work closely with internal teams and external partners to ensure efficient and timely deliveries to final destinations.<br>• Issue Resolution & Prioritization: Assess challenges, manage priorities, and negotiate solutions with various stakeholders to maintain smooth operations.<br>• Training & Support: Provide Transport Associates with necessary training and guidance to enhance their ability to process and monitor orders effectively.<br>• Performance Monitoring: Track and manage key logistics performance indicators (KPIs), including safety, on-time delivery, customer complaints, carrier service quality, and booking acceptance for assigned carriers and destinations.<br>• Carrier Service & Issue Management: Lead service performance reviews and resolve issues related to assigned carriers and destinations.<br>• Financial Compensation Oversight: Manage financial claims related to carrier non-conformity or service failures.<br>• Carrier Performance Reviews: Conduct monthly/quarterly carrier performance evaluations.<br>• Team Backup & Support: Ensure continuity of transportation operations by providing backup support to the team and maintaining professional order handling.<br>• Compliance & Safety: Uphold and promote compliance with company Health, Safety & Environmental (HS&E) policies, procedures, and best practices.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><u><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif"> </span></u></strong><strong><u><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Requirements (education, experience, competencies and specific job requirements):</span></u></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Education & Certification</span></strong><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif"><br>• Diploma or Bachelor’s degree required</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">• Certification or Degree in relation to Supply Chain is plus. </span></p> <p style="margin:0.0in 0.0in 0.0in 0.25in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p> <p style="margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><strong><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience & Skills</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Minimum of 5 years of Transportation experience.</span></li> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Prior experience managing carriers.</span></li> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Must have the ability to work in a fast-paced environment where attention to detail, ability to prioritize, organize, and follow through is essential.</span></li> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Must possess strong interpersonal skills and professionalism. This position will interface with logistics team members and internal customers and business partners on a regular basis. </span></li> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Demonstrated proficiency in SAP and MS office tools.</span></li> <li style="line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Enthusiastic, diplomatic and possess excellent organizational and problem-solving skills.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif"><br></span><strong><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Key Competencies</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Analytical</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Result oriented</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Open communication</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Adaptability</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif"><span style="font-size:10.0pt;line-height:150%;font-family:Arial, sans-serif">Influence and establishing trust</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif"> </p>