About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Purpose of the Job</H2> </div><div><p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">The SAP Program Director serves as the primary architect of execution for the organization’s most complex SAP and IT transformations. This role is not merely oversight; it is the accountable delivery engine that bridges high-level business strategy with technical implementation.</p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">The Director is responsible for orchestrating the entire program lifecycle—from Value Discovery to Sustainable Operations—using a hybrid of PMP/Agile and SAP Activate methodologies. They must ensure that every technical decision (e.g., "Clean Core" vs. Customization) is weighed against the program’s budget, timeline, and long-term TCO (Total Cost of Ownership).</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Customer:</p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Executive SteerCo Leadership: Chair program boards, translating complex technical risks (e.g., code conflicts, data gaps) into business-impact narratives for C-suite decision-making.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Benefit Realization: Define and track KPIs (e.g., 30% operational efficiency gain) to prove the ROI of SAP investments post-go-live.</li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">People:</p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Manage a diverse team of functional leads, ABAP developers, and third-party SIs, ensuring no "bottlenecks" in the Realize phase.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Ensure robust knowledge transfer from consultants to internal teams to build long-term self-sufficiency.</li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Operations:</p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Direct the program through SAP Activate Phases:</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Lead Fit-to-Standard workshops to minimize custom code.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Oversee Sprint-based builds and rigorous testing cycles (Unit, SIT, UAT).</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Own the Data Migration approach (ETL strategy, cleansing, and validation) and the Master Cutover Plan, including Go/No-Go criteria and rollback protocols.</li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Oversee SAP BTP (Business Technology Platform) and Integration Suite to ensure secure connectivity between SAP and external digital channels like WhatsApp Business API.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Implement a formal Change Request Management (ChaRM) process to prevent "Scope Creep" from impacting the critical path.</li> </ul> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Financial:</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Manage multi-year budgets, focusing on vendor contract performance and milestone-based payments to ensure financial accountability.</li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:11.0pt;line-height:107%;font-family:Calibri, sans-serif">Proactively manage the "Program Risk Register," maintaining adequate financial buffers for technical unforeseen.</span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Requirements - Experience and Education</H2> </div><div><p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Education</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Bachelor’s or Master’s degree in Information Technology, Computer Science, Business Administration, or related field.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">SAP certifications (e.g., S/4HANA, Solution Architect, or COE leadership credentials) are highly desirable.</li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">PMP or PRINCE2 (Expert-level PM methodology).</li> </ul> <p style="margin:0.0in 0.0in 8.0pt 0.25in;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">Professional Experience</p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">PM Experience: 12–15 years of proven IT Project Management experience, with a focus on delivering multi-stream, complex programs.</li> <li style="margin:0.0in 0.0in 8.0pt 0.0px;line-height:107%;font-size:11.0pt;font-family:Calibri, sans-serif">SAP Experience: 8+ years specifically leading SAP Programs, including at least two full-lifecycle S/4HANA transformations (Greenfield or Brownfield).</li> </ul> <p><span style="font-size:11.0pt;line-height:107%;font-family:Calibri, sans-serif">Functional Breadth: Deep knowledge of the integration points between core modules: FICO, MM, SD, PP, and SuccessFactors</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Behaviors</H2> </div><div><div>Building Outstanding Teams</div><div>Setting a clear direction</div><div>Simplification</div><div>Collaborate & break silos</div><div>Execution & Accountability</div><div>Growth mindset</div><div>Innovation</div><div>Inclusion</div><div>External focus</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div></div></div></div>