About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Purpose of the Job</H2> </div><div><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">The Quality Assurance Executive in the Business Improvement and Efficiency department is responsible for developing, implementing, and maintaining quality assurance processes to ensure that the company's products and services meet the highest standards. This role involves conducting audits, analyzing data, and collaborating with cross-functional teams to identify areas for improvement and implement corrective actions. The Quality Assurance Executive plays a crucial role in driving continuous improvement initiatives and ensuring compliance with industry standards and regulations.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Description</H2> </div><div><p><span style="font-size:14.0pt">• Develop and implement quality assurance policies and procedures.</span><br><span style="font-size:14.0pt">• Conduct regular audits to ensure compliance with quality standards.</span><br><span style="font-size:14.0pt">• Monitor and analyze quality performance metrics to identify areas for improvement.</span><br><span style="font-size:14.0pt">• Collaborate with cross-functional teams to establish quality goals and objectives.</span><br><span style="font-size:14.0pt">• Investigate customer complaints and non-conformance issues.</span><br><span style="font-size:14.0pt">• Develop corrective and preventive actions to address quality issues.</span><br><span style="font-size:14.0pt">• Train and educate employees on quality control processes and procedures.</span><br><span style="font-size:14.0pt">• Conduct supplier evaluations and audits to ensure the quality of incoming materials.</span><br><span style="font-size:14.0pt">• Participate in the development and implementation of new products and processes.</span><br><span style="font-size:14.0pt">• Ensure quality considerations are incorporated from the beginning of projects.</span><br><span style="font-size:14.0pt">• Stay updated on industry trends and advancements in quality management.</span><br><span style="font-size:14.0pt">• Recommend improvements to existing processes and systems.</span><br><span style="font-size:14.0pt">• Prepare and present reports on quality performance to management.</span><br><span style="font-size:14.0pt">• Oversee the implementation of quality management systems.</span><br><span style="font-size:14.0pt">• Ensure compliance with industry regulations and standards.</span><br><span style="font-size:14.0pt">• Facilitate continuous improvement initiatives across the organization.</span><br><span style="font-size:14.0pt">• Analyze data to identify trends and areas for improvement.</span><br><span style="font-size:14.0pt">• Coordinate with external auditors during quality audits.</span><br><span style="font-size:14.0pt">• Maintain documentation related to quality assurance activities.</span><br><span style="font-size:14.0pt">• Promote a culture of quality throughout the organization</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Job Requirements - Experience and Education</H2> </div><div><ul> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Bachelor’s degree in quality management, Business Administration, or a related field.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">2+ years of experience in quality management role, Preferably in Courier Companies or Food Safety/Production and Manufacturing.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Proven experience with quality control principles, methodologies, and tools such as Six Sigma or Lean Manufacturing.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Experience in conducting audits and implementing quality assurance processes, preferably certified ISO 9001<br><br></li> </ul> <p style="margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif">Work Location: Sheikh Zayed</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Leadership Behaviors</H2> </div><div><div>Building Outstanding Teams</div><div>Collaborate & break silos</div><div>Execution & Accountability</div><div>External focus</div><div>Growth mindset</div><div>Inclusion</div><div>Innovation</div><div>Setting a clear direction</div><div>Simplification</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px">Skills</H2> </div><div><div>Analytical Skills</div><div>Attention To Details</div><div>Communication Skills</div><div>Interpersonal Skills</div><div>Operational Excellence</div><div>Problem Solving</div><div>Process Improvement Methodologies</div><div>Product Knowledge</div><div>Safety And Quality Awareness</div></div></div></div>