Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. Work model: 5 days per week from office in Wroclaw for onboarding and initial collaboration, after which a hybrid model will be followed YOUR ROLE: Join us as a Business System & Process Expert (all genders)! In this role you enhance operational efficiency by providing comprehensive support through troubleshooting system and process issues. You aim to capture and translate business needs into actionable requirements, identify and implement innovative solutions, and drive continuous improvement initiatives that align with best practices and support strategic goals. By engaging with end users and stakeholders and maintaining robust documentation, you strive to foster collaboration and ensure alignment with organizational objectives. Your key responsibilties are: User Support & Monitoring, Process Design, Integration & Support, Documentation Management and Communications (Communities & Networks) WHO YOU ARE: <ul> <li style="font-family:verdana, geneva, sans-serif">Minimum of 3+ years professional experience in a customer facing environment and/or professional experience in a business facing process improvement, project management or similar role </li> <li style="font-family:verdana, geneva, sans-serif">Bachelor’s Degree in business management or related business or education fields is preferred</li> <li style="font-family:verdana, geneva, sans-serif">Technical proficiency in Microsoft Office applications and ERP systems (SD module: Oracle, SAP)</li> <li style="font-family:verdana, geneva, sans-serif">Advanced analytical skills to address complex problems, making independent judgments and decisions while efficiently resolving issues</li> <li style="font-family:verdana, geneva, sans-serif">Strong project leadership and management skills, aligning projects with business goals, developing detailed work plans, and managing teams while adopting effective change management practices (LSS desired)</li> <li style="font-family:verdana, geneva, sans-serif">Results-driven mindset with strong organizational and communication skills</li> <li style="font-family:verdana, geneva, sans-serif">Proven experience in linking business process design and implementation with short-term objectives and overall business strategy</li> <li style="font-family:verdana, geneva, sans-serif">Demonstrated ability to mentor, coach, and motivate team members across all organizational levels</li> <li style="font-family:verdana, geneva, sans-serif">Excellent presentation, communication, and relationship-building skills</li> <li style="font-family:verdana, geneva, sans-serif">Fluent in English, other EU languages are preferred </li> </ul> YOUR MAIN BENEFITS: <ul> <li style="font-family:verdana, geneva, sans-serif">Health and well-being: As part of your benefits, get access to private medical care, life insurance, and sports card, and receive a prepaid lunch card. </li> <li style="font-family:verdana, geneva, sans-serif">Work-Life balance: Enjoy additional paid days off and flexible hours. </li> <li style="font-family:verdana, geneva, sans-serif">Learning and Development: Take advantage of co-financing language courses, training, and certifications as well as other development opportunities. </li> <li style="font-family:verdana, geneva, sans-serif">Employee support and engagement: Benefit from Employee Assistance Program and join employee engagement groups for support and connection. </li> </ul> Information on how we process your personal data for recruitment purposes, you can find on the registration form in our Recruitment Portal. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Business System & Process Expert (all genders) (Wroclaw, Dolnoslaskie, PL, 53-616) @ SUSONITY

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