Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us. As Head of IT Supply Chain Planning, you will lead a global team and manage a complex SAP ERP and APO landscape spanning SAP R/3, ECC, S/4 and SAP APO (DP/SNP/PPDS), with expansion to SAP IBP. You will ensure robust day-to-day operations while delivering changes and aligning with transformative programs across our ERP and APS landscapes. Key Responsibilities <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Align operational and program objectives across Supply Chain functional environments, ensuring quality, consistency and continuous improvement. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Maintain operational applications to a high degree of availability, performance, quality, and compliance. Mitigate risk by demonstrating change control, release, and incident/problem management. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Lead root cause analysis across operational environments to identify underlying issues and drive structured, measurable and scalable solutions. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Manage and improve services with third party support organizations; set and monitor SLAs ensuring solution fixes are aligned to organisational objectives. ‑party support organizations; set and monitor SLAs ensuring </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Collaborate across IT and the business to prioritise and implement key design decisions, utilising change control processes, and deployment approaches across operational ERP and APO landscapes.</li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Orchestrate delivery across complex project portfolios and operational run activities, integrating with adjacent domains (manufacturing, logistics, order management, master data). </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Engage and align diverse business and IT stakeholder communities (Business Process Owners, Process Experts, Data Experts, Supply Chain Operations) to ensure value realization. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Act as a self-starter highlighting areas for improvement; evaluate and introduce new technologies (e.g., modern planning capabilities, data/analytics, automation) to enhance outcomes. ‑starter highlighting areas for improvement; evaluate and introduce new technologies (e.g., modern planning capabilities, data/analytics, automation) to enhance outcomes. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Build and develop a high performing team across SAP S/4 and SAP APO, providing inputs to budgeting, program planning, landscape maintenance, refreshes and resource planning.‑performing team</li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Transition our SAP APO support capability to SAP IBP in line with future programs.</li> </ul> Qualifications <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Bachelor’s degree in Computer Science, Engineering, Business, or related field; masters degree preferred. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">10+ years leading IT for supply chain planning within operational and project environments from an industry capability or consulting background – preferably from a Life Science background.</li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Proven experience of implementing change across complex ERP/APS landscapes (SAP ECC, S/4, APO) for supply chain functionalities; exposure to SAP IBP beneficial. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Proven operational leadership of mission critical applications with strong ITIL disciplines; expert in root cause analysis. ‑critical applications with strong ITIL disciplines; expert in root cause analysis. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Experience managing third‑party providers and complex multi‑vendor environments with contractual and performance frameworks. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Demonstrated success across complex operational and project IT landscapes; excellent stakeholder engagement and communication skills in global settings. </li> <li style="margin-bottom:8.0pt;line-height:115%;margin-top:0.0cm;margin-right:0.0cm;font-size:11.0pt;font-family:Calibri, sans-serif">Self‑starter with a track record of identifying opportunities and delivering technology‑driven enhancements.</li> </ul> This role sits within Life Science DDIT and partners closely with business leadership to deliver reliable operations and meaningful transformation in supply chain planning. What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress! Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Head of IT Supply Chain Planning (Bangalore, Karnataka, IN, 560100) @ SUSONITY

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