About this role
<p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Job grade</strong>: FGIV </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Internal job grade:</strong> FGIV</span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Type of position</strong>: Contract agent </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Selection procedure reference</strong>: EMA/CA/11428 </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Job title</strong>: Communication Officer </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Talent Pool: FGIV </strong>Engagement, Communication, International and Institutional Affairs </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Deadline for applications</strong>: 31 July 2026 at 23:59 CET </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Salary: 4249,97 Euro </strong>(including local weighting) <span style="font-size:12.0px"><a style="color:blue;text-decoration:underline" title="" href="#_ftn1" name="_ftnref1">[1]</a></span><strong> </strong>plus<strong> benefits </strong>(see calculators on the right) (based on a fulltime contract (40hrs/week))</span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Location:</strong> EMA Amsterdam; Netherlands (NL) (<strong>relocation to take up duties is mandatory</strong>)</span></p> <p><span style="color:#ffffff">XX</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About this job:</b></H2> </div><div><p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">EMA is creating a Reserve List for a <strong>Communication Officer</strong> to join a collaborative and ambitious team that translates complex scientific work into clear, engaging content that supports public and animal health. </span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">We are looking for someone passionate about storytelling and motivated by the mission of protecting public health through accessible, impactful communications.</span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"> </span></p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">In this role, you will help shape strong narratives and translate them into multi-platform content, support public health campaigns, experiment with new formats and help us better understand audiences and trends to strengthen trust in science and empower people to make informed health decisions.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>In this job you will:</b></H2> </div><div><p> </p> <ul> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Support the implementation of communication strategies and initiatives that contribute to EMA’s priorities and address stakeholder needs;</span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Plan, produce, coordinate and publish engaging, user‑centred content, ensuring best practices and alignment with corporate messaging and branding;</span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Contribute to multi‑channel communication campaigns, including co‑creative initiatives with stakeholders and evaluation of impact;</span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Deliver day‑to‑day communication activities, including research, drafting, review and publishing tasks, monitoring trends and performance, and reporting insights for evidence‑based decisions.</span></li> </ul> <p style="text-align:justify;font-family:verdana, geneva, sans-serif"> </p> <p style="text-align:justify;font-family:verdana, geneva, sans-serif">Link to the role description of the Communication Officer outlining generic duties and responsibilities.</p> <p style="text-align:justify;font-family:verdana, geneva, sans-serif"> </p> <p style="text-align:justify;font-family:verdana, geneva, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Apply if you meet these eligibility criteria:</b></H2> </div><div><p> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">To be eligible for consideration for this position, you are required to meet the following general and specific eligibility conditions:</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>General conditions:</strong></span></p> <ol style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Enjoy full rights as a citizen of a European Union Member State, Iceland, Liechtenstein, or Norway;</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Have a thorough knowledge of English (at least level C1) and a satisfactory knowledge of another official language of the European Union (at least level B2);</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Have fulfilled any obligations imposed by applicable laws concerning military service.</span></li> </ol> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Specific conditions: </strong></span></p> <ol style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">A level of education which corresponds to completed university studies of at least three years attested by a diploma that must have been obtained by the closing date of this vacancy notice.</span></p> </li> </ol> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">General Condition 1 and Specific Condition 1 will be verified firstly based on the application form and then you will be required to provide documentary evidence at the interview stage. Failure to present these documents may result in the <strong>disqualification from the selection procedure. </strong></span></p> <p> </p> <p><span style="font-family:verdana, geneva, sans-serif">Only eligible candidates will be assessed by the Selection Committee.</span></p> <p style="text-align:justify"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>You will Need to Have:</b></H2> </div><div><p> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Experience:</strong></span></p> <p style="text-align:justify"> </p> <ul style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">At least 2 years relevant professional experience to the roles and responsibilities outlined in the vacancy notice;</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Professional experience from a communication role in an English-speaking communication environment, ideally in a regulatory, medical or scientific field and in an international context;</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Experience of and knowledge of good practices <strong><span style="text-decoration:underline">in one OR more</span></strong> of the following areas: </span></li> </ul> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"> - web editing and management; </span><br><span style="font-family:verdana, geneva, sans-serif"> - media relations; </span><br><span style="font-family:verdana, geneva, sans-serif"> - social-media management.</span></p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Skills and knowledge:</strong></span></p> <ul style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Writing skills in English, with a proven ability to rework complex concepts into clear, organised and engaging content;</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Proficient in MS Office suite. </span></li> </ul> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Competencies You Need to Have:</b></H2> </div><div><p> </p> <p style="text-align:justify"><strong><span style="font-family:verdana, geneva, sans-serif">Sub-family competencies:</span></strong></p> <ul style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Understanding business context Intermediate </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Corporate communication Advanced </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Applied knowledge Intermediate</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:verdana, geneva, sans-serif">Grade competencies:</span></strong></p> <ul style="text-align:justify"> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Adaptability and agility Intermediate </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Coping with pressures and setbacks Intermediate </span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Analysing and problem solving Intermediate</span></li> </ul> <p style="text-align:justify"> </p> <p style="text-align:justify"><strong><span style="font-family:verdana, geneva, sans-serif">Core competencies:</span></strong></p> <ul> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Ethics and integrity Intermediate</span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Team collaboration Intermediate </span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Customer centricity Intermediate </span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Results orientation Intermediate </span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Communication Intermediate </span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Cross-cultural sensitivity Intermediate </span></li> <li style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Continuous learning and self-development Basic</span></li> </ul> <p style="text-align:justify;font-family:verdana, geneva, sans-serif"> </p> <p style="text-align:justify;font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">For more information about definitions of competencies and associated proficiency levels, please refer to the <a title="" href="https://www.ema.europa.eu/en/documents/recruitment/ema-competency-framework_en.pdf" target="_self">EMA Competency Framework</a>. </span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>These are considered as Nice to Have:</b></H2> </div><div><p> </p> <p style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif"><strong>Experience:</strong></span></p> <ul> <li style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">Applying a range of communication tools and methods, such as social media platforms, influencers, articles and speech writing, video, and AI-supported content creation tools, in a professional context;</span></li> <li><span style="font-family:verdana, geneva, sans-serif">Monitoring communication performance metrics and preparing basic analytics summaries to inform evidence-based content planning;</span></li> <li style="text-align:justify"><span style="font-family:verdana, geneva, sans-serif">Working in a multicultural environment. </span></li> </ul> <p> </p> <p><strong><span style="font-family:verdana, geneva, sans-serif">Skills and knowledge:</span></strong></p> <ul> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Knowledge of science communication principles;</span></li> <li style="font-family:verdana, geneva, sans-serif"><span style="font-family:verdana, geneva, sans-serif">Knowledge of EU pharmaceutical legislation. </span></li> </ul></div></div></div><p> </p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><strong><span style="font-size:10.5pt">Selection procedure timelines</span></strong></span></span></p> <p> </p> <table class="Table" style="width:31%;height:224.896px" align="left"> <tbody> <tr style="height:56.224px"> <td style="padding:0.1px;width:53%"> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><strong>Deadline for applications</strong></span></span></p> </td> <td style="padding:0.1px;width:47%"> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><span style="color:#ff0000"><span style="color:black">31</span></span></span><span style="font-size:9.0pt"> July 2026 23:59 CET</span></span><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt"><span style="color:#ff0000"> </span></span></span></p> </td> </tr> <tr style="height:56.224px"> <td style="padding:0.1px;width:53%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt"><strong>Preliminary Assessments</strong></span></span></p> </td> <td style="padding:0.1px;width:47%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt">estimated week of 29 June 2026</span></span></p> </td> </tr> <tr style="height:56.224px"> <td style="padding:0.1px;width:53%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt"><strong>Final assessments</strong></span></span></p> </td> <td style="padding:0.1px;width:47%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt">estimated 21-22 September 2026</span></span></p> </td> </tr> <tr style="height:56.224px"> <td style="padding:0.1px;width:53%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt"><strong>Decision expected</strong></span></span></p> </td> <td style="padding:0.1px;width:47%"> <p><span style="font-family:Verdana, Geneva, sans-serif;color:black"><span style="font-size:9.0pt">by mid October 2026</span></span></p> </td> </tr> </tbody> </table> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><strong><span style="font-size:12.0pt">Selection process</span></strong></span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Only eligible candidates (see eligibility criteria) will be assessed by the Selection Committee. </span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Suitability and qualifications of <strong>eligible candidates</strong> will be assessed against the assessment criteria and competencies in different steps of the selection procedure. </span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><strong>Note:</strong> Candidates who fail any assessment linked to any Need to Have requirement, Sub-family competencies, Grade specific competencies and Core competencies at any stage of the process are disqualified, despite getting points on other criteria.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Before the start of the selection procedure, it is decided which criteria and competencies will be assessed at each stage of the process. Certain criteria / competencies will be assessed / scored only for shortlisted candidates during interviews (and/or tests). Please consult the <a href="https://www.ema.europa.eu/en/documents/recruitment/careers-european-medicines-agency-ema-guidance-selection-recruitment_en.pdf#page=7&zoom=100,80,641"><span style="color:blue">Careers at EMA - Guidance on selection and recruitment (section 1.3. selection procedure)</span></a> for an overview of the criteria and competencies assessed at each stage of the process.</span></span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><u>Shortlisting</u></span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">In order to allow the Selection Committee to carry out an objective assessment of all candidates in a structured way, as part of their application, all candidates must answer the pre-defined set of questions based on Need to have criteria and Sub-family competencies.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">The Selection Committee will decide to limit the number of candidates invited to the next stages. Please consult the <a href="https://www.ema.europa.eu/en/documents/recruitment/careers-european-medicines-agency-ema-guidance-selection-recruitment_en.pdf#page=12&zoom=100,80,776"><span style="color:blue">Careers at EMA - Guidance on selection and recruitment (table on section 1.3.6 Preliminary and final assessments)</span></a> for an overview of the thresholds.</span></span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><u>Assessments</u></span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Next steps of selection will include a preliminary assessment. Most assessments will be conducted remotely (i.e. Webex/Teams, remote test, etc.). All assessments are based on the assessment criteria listed in this vacancy notice. </span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Shortlisted candidates will participate in personality assessments (e.g. SHL occupational personality questionnaire OPQ32) to assess their Core competencies (pass score is 26 out of 100 points and above). In addition, selected Core competencies may be assessed throughout the process.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Furthermore, motivation and overall fit for the job and knowledge of EU relevant to the role may be assessed. </span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Please consult the <a href="https://www.ema.europa.eu/en/documents/recruitment/careers-european-medicines-agency-ema-guidance-selection-recruitment_en.pdf#page=7&zoom=100,80,641"><span style="color:blue">Careers at EMA - Guidance on selection and recruitment (section 1.3.3 selection procedure)</span></a> for an overview of the criteria and competences assessed at each stage of the process and the type of assessment tools used.</span></span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><u>Reserve list and/or job offers</u></span></span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">The aim of this selection procedure is to create a reserve list of qualified and suitable candidates. Each candidate having reached the final step of the selection procedure will be notified via e-mail whether she/he has been placed on the reserve list, and relevant Talent Pool. Candidates should note that the placement on a reserve list and/or Talent Pool does not guarantee an employment offer.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">We strongly encourage that candidates do not apply for the vacancies that are at the same grade and the same subfamily as the Talent Pool they have been placed on, as this will not improve their chances of being considered for a vacant post within the Agency.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">When a vacancy becomes available, candidates on the reserve list may be contacted for an additional interview. </span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">More information about selection and recruitment (including administrative complaint procedure) at the EMA is available at our <a href="https://careers.ema.europa.eu/content/Application-process-for-Temporary-Agents-and-Contract-Agents/?locale=en_GB"><span style="color:blue">careers website</span></a>.</span></span></p> <p> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><strong><span style="font-size:12.0pt">Conditions of employment</span></strong></span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">In principle, the Agency offers a five-year renewable contract. Contracts of a shorter duration may be offered to the candidates.</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">The successful candidate will be required to relocate to the Netherlands to pick up duties.</span></span></p> <p style="margin-bottom:10.0px"> </p> <div><hr align="left" size="1" width="33%"></div> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt"><a name="_ftn1"></a><a href="#_ftnref1"><span style="color:blue">[1]</span></a> The local weighting adjusts salaries to the cost of living in the Netherlands compared to Brussels. <span style="color:black">The current weighting for the </span>EMA's location in Amsterdam, the Netherlands<span style="color:black">, is 114.6. Please consult the </span><a href="http://ec.europa.eu/eurostat/web/civil-servants-remuneration/correction-coefficients" target="_blank" rel="noopener"><span style="color:#75197c">Eurostat</span></a><span style="color:black"> and </span><a href="https://myintracomm.ec.testa.eu/hr_admin/en/pay/Pages/corr_coeff.aspx" target="_blank" rel="noopener"><span style="color:#75197c">Commission</span></a><span style="color:black"> websites for more information on weightings.</span></span></span></p> <p style="margin-bottom:10.0px"> </p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">______________________________________________________________________________________________________</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Domenico Scarlattilaan 6 - 1083 HS Amsterdam - The Netherlands</span></span></p> <p><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">Telephone +31 (0)88 781 6000 - Email <a href="mailto:[email protected]"><span style="color:blue">[email protected]</span></a></span></span></p> <p> </p> <p style="text-align:center" align="center"><span style="font-family:Verdana, Geneva, sans-serif"><span style="font-size:9.0pt">© European Medicines Agency, 2025. Reproduction is authorised provided the source is acknowledged.</span></span></p>