About this role
<div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>AI Solutions Lead </strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">For the commercially curious and strong AI product builder motivated by turning emerging opportunities into practical business impact, this is a unique opportunity to help shape how Lundbeck applies AI across Customer Engagement, Medical, Market Access and Commercial functions in global and across the world (ex-US). </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You will help explore, pilot, productise and scale AI solutions that improve how the business works, how we engage with healthcare professionals, and how customer-facing teams are supported with relevant, timely and actionable insight. Working at the intersection of commercial strategy, customer experience, data, digital delivery and enterprise AI, your role will be to turn promising ideas into solutions that are useful, compliant, adoption-ready and connected to measurable business value. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Your new role </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We are looking for a business-oriented AI Solutions Lead who can translate customer engagement priorities and operational business needs into clear AI use cases, pilots and scalable solutions. You will report to the Director, Data, Insights & AI Solutions and deliver as part of the wider Global Customer Experience (GCX) area. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Your scope will be broader than one platform or one use case, and it is our expectation that you will help us build a wider portfolio of AI-enabled solutions across customer engagement, commercial execution, insight generation, workflow improvement and field-facing decision support. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You are not expected to be a deep technical developer. You should, however, be curious about AI, comfortable with data and digital concepts, and able to work credibly with DevOps, Enterprise Digital Enablement, data, platform and vendor teams. You will help ask the right questions, shape the use case logic, challenge assumptions, guide pilots and ensure that what is built is relevant for real users across the company. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Together with GCX colleagues, Commercial Excellence, affiliates, Enterprise Digital Enablement, the Enterprise AI Office and relevant governance bodies, you will help mature Lundbeck’s ability to move from AI ideas to repeatable solutions that can be reused and scaled across markets where they create value. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">These are some of the areas where we look for your expertise: </span></p> </div> <div> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Identify, qualify and shape AI opportunities together with business stakeholders across GCX, global functions and affiliates.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Translate business needs into clear AI use cases, pilots, solution requirements, acceptance criteria and value measures.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead selected AI pilots from opportunity framing through design, testing, validation, adoption planning and decision-making on whether to productise or stop.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Work closely with DevOps, Enterprise Digital Enablement, and relevant functional teams to productise successful pilots into stable, scalable and supportable solutions.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Stay curious about emerging AI and GenAI opportunities and translate relevant developments into practical commercial applications for Lundbeck.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Build confidence and momentum around AI by communicating clearly, involving users early and helping teams understand what AI can and cannot do. </span></li> </ul> </div> </div> <div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Your future team </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You will be part of our new Data, Insights & AI Solutions team, which is a part of Global Customer Experience. GCX exists to develop the capabilities needed to deliver strong customer experiences while enabling the business to do so efficiently, consistently and with better insight. The team brings together different backgrounds and capabilities across customer engagement, digital, data, AI, insights and activation. We value curiosity, collaboration and the diversity of perspectives needed to solve complex business challenges. We share a passion for doing what is best for patients and for the business, and we work in a way that combines ambition, trust and a strong team spirit. A day in GCX is rarely boring. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The position is based in Valby, Copenhagen, Denmark. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>What you bring to the team </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We encourage you to reflect on how your potential can best be applied and developed in this role. We know that few candidates will tick every box, especially in an area where AI is still an emerging enterprise capability. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We imagine that you bring: </span></p> </div> <div> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Several years of experience from either productizing AI solutions, digital transformation, customer engagement, commercial excellence or related roles, ideally within a highly regulated industry.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A strong business and customer-centric mindset, with the ability to connect AI opportunities to real business problems, user needs and measurable outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Practical understanding of AI, GenAI, data and analytics concepts. You do not need to be a developer, but you can work credibly with technical, DevOps, data, platform and vendor teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong stakeholder management skills and the ability to collaborate across global and local teams, including commercial, medical, digital, data, legal, compliance and privacy stakeholders.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A structured and pragmatic way of working, with the confidence to create clarity, options and recommendations in areas that may still be ambiguous. </span></li> </ul> </div> </div> <div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Our promise to you </strong></span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lundbeck offers an inspiring workplace and innovative culture, where our curiosity, accountability and adaptability enable us to transform lives. We want to go faster and further on addressing the big unmet needs of people living with brain disorders. We offer rewarding careers with a mix of exciting tasks and development opportunities that are balanced with initiatives focused on your well-being. </span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We need every brain in the game, and at Lundbeck, we are committed to building a workforce that is as diverse as the people we serve. Read more about our commitment at <a href="http://www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion" target="_blank" rel="noreferrer noopener">www.lundbeck.com/global/about-us/our-commitment/diversity-and-inclusion</a>. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Annual base salary range: 786 000 - 1 081 300 DKK gross</span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At Lundbeck, we are committed to fair and transparent pay. Please note that the final base salary within the stated range will be based on relevant qualifications, skills, competencies, and level of proficiency as well as internal pay equity. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Apply now </strong></span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Can you see yourself in this role? We want to hear from you. Does this sound like your dream job, but you’re not sure if you meet all the requirements? We still want to hear from you! </span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Upload your CV and include a few lines about your motivation for applying. We ask you not to include a photo or personal information that does not relate to your professional experience. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">If you have questions, please contact Morten Kruse-Jacobsen, Vice President Global Customer Experience, <a href="mailto:[email protected]" target="_blank" rel="noreferrer noopener">[email protected]</a>. </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Applications must be received by <strong>5 August 2026. </strong></span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Learn more about us at <a href="http://www.lundbeck.com/" target="_blank" rel="noreferrer noopener">www.lundbeck.com</a>, <a href="https://www.linkedin.com/company/lundbeck/" target="_blank" rel="noreferrer noopener">LinkedIn</a> or Instagram (@h_lundbeck). </span></p> <p> </p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">#EveryBrainInTheGame </span></p> </div> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> </span></p> </div> <div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><em><strong>This job ad is intended for individuals seeking a career opportunity with Lundbeck</strong></em>. <em>We engage with recruitment and search firms where needed on the basis of a written agreement, and we do not accept unsolicited requests of any kind. If you work as a recruitment consultant, you are kindly instructed to refrain from contacting Lundbeck or the hiring manager directly with suggested candidates. If you violate this policy, you do so at your own risk and for your own account, and Lundbeck will not assume any liability nor pay any associated fees resulting from such violation. </em><em> </em></span></p> </div>